Woman at Check in was as friendly as a rock. Offered no info (where was elevator, WIFi password, breakfast hours, etc.) nor a pleasant greeting. Did not feel welcome or valued as a customer. Do better.
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Amenities at La Quinta Inn & Suites by Wyndham Springfield MA
- Indoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Reviews of La Quinta Inn & Suites by Wyndham Springfield MA
7.5
Good
2070 verified ratings
Wonderful
879
Very good
323
Good
325
Okay
148
Fair
144
Mediocre
85
Poor
166
Summary of reviews
Guests say
Guest opinions about this hotel are mixed. Many appreciated the convenient location and found the rooms to be clean, with some guests also noting friendly or helpful staff. However, several reviews mention issues with cleanliness, such as dirty carpets and unclean bathrooms. Service experiences varied, with some guests praising excellent or helpful staff, while others reported rude or unprofessional behavior. Breakfast was a common point of dissatisfaction, with multiple guests describing it as disappointing or inadequate. Overall, the hotel’s strengths are its location and occasional positive service, but there are notable concerns about cleanliness and breakfast quality.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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7.5 out of 10
1495 reviews
7.6 out of 10
168 reviews
8.1 out of 10
38 reviews
7.7 out of 10
4 reviews
All reviews
Pros (+) Not too many pet friendly hotels in the area, Especially when a major event is at the Big E. They offer very reasonable rates for there rooms, when the Equine Affaire is at the Big E. The hotel and the rooms are very clean, and all of the staff are great, and they are very attentive. I have stayed here several times in the past, and every stay has been great.
Cons (-) The rooms and the hallways do need to be updated though.
Pros (+) Location near downtown area was convenient. The hotel design is nice with well maintained facilities. Front desk staff was plentiful.
Cons (-) Very busy. The continental breakfast was almost impossible to access due to its set up and number of guests using it. Room was clean but sprayed with a very strong asthma-triggering air freshener. These two factors would prevent us from staying here again.
Cons (-) Non-dairy milk for coffee would have been cool! The breakfast area was a little dirty (the windows and the floor).
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the main amenities offered at La Quinta Inn & Suites Springfield?
La Quinta Inn & Suites Springfield offers a range of amenities including an indoor pool, complimentary breakfast, free parking, a fitness center, and a game room.
What can I expect from the breakfast at La Quinta Inn & Suites Springfield?
The breakfast at La Quinta Inn & Suites Springfield includes a variety of options such as bagels, toast, eggs, French toast, cereal, oatmeal, and more. Guests can also enjoy a hot breakfast as part of the complimentary offering.
How is the cleanliness at La Quinta Inn & Suites Springfield?
Guests have consistently praised the cleanliness of La Quinta Inn & Suites Springfield, with many reviews highlighting the clean rooms and the well-maintained property.
Is parking readily available at La Quinta Inn & Suites Springfield?
Yes, La Quinta Inn & Suites Springfield offers free parking for guests, providing convenient and hassle-free parking options during their stay.
When is the best time to visit La Quinta Inn & Suites Springfield?
The high season at La Quinta Inn & Suites Springfield is in March, while the low season is in December. Visitors can plan their trip accordingly to make the most of their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Elevator and Ice Machine
Some guests reported that rooms located near the elevator and ice machine were noisy, so consider requesting a room away from these areas for a quieter stay.
Check Room Amenities
Some guests mentioned that the rooms are equipped with a hairdryer, refrigerator, and microwave, so it's worth checking the amenities provided in the room before your stay.
Consider Noise Levels
Several guests noted that the walls are thin and not well insulated, leading to noise from water pipes and neighboring rooms. Bringing earplugs or requesting a quieter room may help ensure a peaceful stay.
Pet-Friendly Accommodation
The hotel is pet-friendly, but it's advisable to inquire about any additional charges for bringing pets.
Verify Pool Availability
Before booking, it's recommended to confirm the availability of the indoor pool, as some guests mentioned that it was not open during their stay.
Breakfast Timing
If you prefer a quieter breakfast experience, consider arriving early, as some guests reported that breakfast items ran out and became overcooked later in the morning.
Request Housekeeping Preferences
Some guests were not informed at check-in to request housekeeping, so it may be helpful to communicate your housekeeping preferences upon arrival.
Check for Adjoining Rooms
Guests reported issues with adjoining rooms, so if privacy is a concern, it's advisable to confirm that the room does not have an adjoining door.
Inquire About Room Heating
If staying in colder months, it's advisable to check the room heating system, as some guests experienced issues with room temperature regulation.
Verify Breakfast Variety
Some guests mentioned limited breakfast choices, so it may be helpful to inquire about the breakfast options available during your stay.
Location
100 Congress Street, Springfield, MA 01104
What's nearby
- Wason-Springfield Steam Power Blocks0.3 mi
- The Paramount Theater0.3 mi
- Apremont Triangle Historic District0.4 mi
- Our Lady of the Rosary Parish0.4 mi
- Quadrangle0.6 mi
- Springfield Museums0.6 mi
- Springfield Symphony Orchestra0.6 mi
- MassMutual Center0.6 mi
- Memorial Bridge0.6 mi
- Court Square0.6 mi
- Springfield Central Library0.7 mi
- Dr. Seuss National Memorial0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Quinta Inn & Suites by Wyndham Springfield MA
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | November | $157 | $196 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
La Quinta Inn & Suites by Wyndham Springfield MA
Which month has the cheapest rates at La Quinta Inn & Suites by Wyndham Springfield MA?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at La Quinta Inn & Suites by Wyndham Springfield MA is March, with an average nightly rate of $145. The most expensive month is September at $197 per night.
What is the cheapest day to book La Quinta Inn & Suites by Wyndham Springfield MA?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book La Quinta Inn & Suites by Wyndham Springfield MA is Monday, with an average nightly rate of $135. The most expensive day is Friday at $199 per night.
How far in advance should you book La Quinta Inn & Suites by Wyndham Springfield MA?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at La Quinta Inn & Suites by Wyndham Springfield MA, book around 8 weeks in advance. This could save you approximately 35% compared to booking last minute.
KAYAK's top tips for your stay at La Quinta Inn & Suites by Wyndham Springfield MA
FAQs when booking at La Quinta Inn & Suites by Wyndham Springfield MA
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See most recommended stays in SpringfieldGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.6 mi | Hartford Bradley Intl | 12.7 mi |