Pros (+) Nice hotel comfortable beds courteous front desk
Cons (-) I had to pay for breakfast even though im a Hilton honors member it was very good but pricey
3 stars
Hilton Garden Inn Springfield, MA
800 Hall of Fame Avenue, Springfield, MA 01105, United States
Springfield, MA
See location+1 413 886 8000Photos of Hilton Garden Inn Springfield, MA
Overview
Set in Springfield, Hilton Garden Inn Springfield Springfield is a five-minute walk from Naismith Memorial Basketball Hall of Fame and provides a Jacuzzi and an indoor pool. It has a fitness center, as well as a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
There are a variety of amenities available to those staying at the hotel, including a games room, a BBQ/picnic area and meeting facilities. In addition, the multilingual staff are on hand to provide local information.
Hilton Garden Inn Springfield Springfield's 143 relaxed rooms offer a refrigerator, plus all the essentials for an enjoyable stay. They are also fitted with a hair dryer and a microwave.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking for a bite to eat. A choice of dining options are also found in the surrounding area.
Hilton Garden Inn Springfield Springfield has easy access to Springfield Armory and Six Flags New England. Mills-Stebbins Villa is a brief walk away.
Latest deals for Hilton Garden Inn Springfield, MA
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Springfield, MA
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Telephone
- Seating area
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Pay-per-view channels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Valet parking
Bathroom
- Hairdryer
- Shower
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Garden Inn Springfield, MA
7.6
Good
424 verified ratings
Wonderful
191
Very good
75
Good
60
Okay
26
Fair
23
Mediocre
11
Poor
38
Summary of reviews
Guests say
Guests appreciated the location of the hotel, noting its proximity to highways and attractions, as well as its cleanliness and friendly service. The staff were often mentioned as accommodating and inviting. However, there were several complaints about the lack of complimentary breakfast options, noise issues such as train sounds and slamming doors, and some concerns about the comfort of the beds and age of gym equipment. Overall, while guests enjoyed their stay, they suggested improvements in amenities, particularly concerning breakfast and sound insulation.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.6 out of 10
305 reviews
7.4 out of 10
53 reviews
8.2 out of 10
2 reviews
9.6 out of 10
3 reviews
All reviews
Pros (+) The staff and facilities are great
Cons (-) The mattress does not get enough air to be firm and the refrigerator froze my stuff
Pros (+) The first thing believe it or not was the kindness of the staff very clean environment didn't feel rushed when leaving
Cons (-) I don't like the window units for heating and air conditioning there noisy
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the in-house restaurant, and there are also various dining options in the surrounding area.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness, such as dated rooms and issues with the interior of the rooms. However, others found the rooms to be clean and enjoyable.
What are the common comments about the hotel's beds?
Guests have mentioned both positive and negative experiences with the beds. Some found the beds to be amazing and comfortable, while others mentioned that the mattresses were old and did not offer sufficient support.
Is there any feedback about the hotel's parking availability?
Some guests experienced issues with parking lot security, while others found the parking to be good and even had access to handicapped parking.
When is the best time to visit the hotel?
The high season is in September, and the low season is in August, so visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Elevators
Some guests reported noise disturbances from the elevators, so consider requesting a room away from the elevators to ensure a quieter stay.
Check for Special Events
If you prefer a quieter stay, check for any special events or conventions in the area, as the hotel can get busy and noisy during such times.
Consider Bringing Your Pet
The hotel is pet-friendly, so consider bringing your furry friend along for the trip.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests recommended exploring the local bar and restaurant adjoining the hotel for a great dining experience.
Check Room Amenities
Some guests mentioned issues with amenities such as non-working fridges, so it's advisable to check the functionality of in-room amenities upon arrival.
Be Mindful of Noise Levels
Several guests reported noise disturbances from neighboring rooms, so it's advisable to be mindful of noise levels to ensure a peaceful environment for all guests.
Verify the Cleanliness of the Pool
Before planning a swim, it's recommended to verify the cleanliness of the pool, as some guests expressed concerns about its condition.
Consider Bringing Your Own Toiletries
While the hotel provides free toiletries, some guests were not satisfied with the quality, so consider bringing your own if you have specific preferences.
Check for Nearby Events
If you're interested in local events, check for any events at the nearby MassMutual Center and other attractions during your stay.
Be Cautious with Valuables
Some guests reported vehicle break-ins, so it's advisable to be cautious with your valuables and ensure your vehicle is secure.
Location
800 Hall of Fame Avenue, Springfield, MA 01105
What's nearby
- Naismith Memorial Basketball Hall of Fame292 yd
- Court Square0.7 mi
- MassMutual Center0.7 mi
- Springfield Museum of Fine Arts0.7 mi
- Springfield Symphony Orchestra0.8 mi
- Springfield Central Library0.8 mi
- Dr. Seuss National Memorial0.8 mi
- George Walter Vincent Smith Art Museum0.8 mi
- Springfield Museums0.9 mi
- Quadrangle0.9 mi
- Pan African Historical Museum0.9 mi
- Apremont Triangle Historic District1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Springfield, MA
Low season | May |
|---|---|
High season | June |
Average price (weeknight) | $163 |
Average price (weekend night) | $183 |
When to book a room at Hilton Garden Inn Springfield, MA
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Hilton Garden Inn Springfield, MA
FAQs when booking at Hilton Garden Inn Springfield, MA
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in SpringfieldGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Hartford Bradley Intl |
Distance to airport | 11.9 mi |