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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![Regency Inn & Suites - West Springfield - Bedroom]()
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Bedroom (1)
![Regency Inn & Suites - West Springfield - Bedroom]( "Provided by Hotels.com")
Regency Inn & Suites
21 Baldwin Street, West Springfield, MA 01089, United States
+1 413 781 2300
Cheapest
rate per night
6.2
Good
based on 94 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | $87 |
| Expedia | $94 |
| Booking.com | $111 |
Good to know
Value for money |
5.8 |
|---|---|
Distance to city center |
0.9 mi |
Location rating |
7.1 |
Nearest Airport |
Hartford Bradley Intl |
Distance to airport |
11.4 mi |
Rooms available at Regency Inn & Suites
Standard Rooms
$87+
Bed type
Provider
Nightly
Unknown
$87
per night
King bed
$94
per night
Double Rooms
$111+
Bed type
Provider
Nightly
Double bed
$111
per night
Double bed
$111
per night
Reviews of Regency Inn & Suites
Pros
| "Staff very friendly and helpful" | (in 14 reviews) |
|---|---|
| "Room was clean and spacious" | (in 10 reviews) |
| "convenient location to states fair, good clean rooms and great staff, good value." | (in 2 reviews) |
Cons
| "room smelled like cigarette smoke" | (in 10 reviews) |
|---|---|
| "room smelled like cigarette smoke" | (in 1 review) |
| "Breakfast was not to good" | (in 6 reviews) |
Traveler rating
18
36
27
22
5
Time of year
Traveler type
Show reviews that mention
+
| room was clean | in 54 reviews |
|---|---|
| staff is friendly | in 40 reviews |
| continental breakfast | in 25 reviews |
| cigarette smoke | in 6 reviews |
| stained glass | in 6 reviews |
| window sliding | in 5 reviews |
| clean and quiet | in 4 reviews |
| plastic cheap | in 3 reviews |
| equine | in 2 reviews |
| portable ac unit | in 2 reviews |
-
OkayJan 20164.8
false advertisement
was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
-
PoorAug 20142.0
nothing
no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable
-
MediocreAug 20144.0
The people were nice, helpful and accommodating.
The name Regency Inn & Suites made me think of an upscale hotel but it was VERY old and run down! The cold air return was filled with dust
-
GoodNov 20097.6
The complimentry breakfast was excellent. Guests could make their own waffles from batter that was provided. Also offered was hot & cold cereal, muffins, bagels, English muffins, juice and coffee.
I had to wait almost 10 minutes to check in, as the clerk was off on the property tending to another issue.
-
GoodOct 20098.0
The location for us was fantastic...the indoor pool was a delight for my son and the breakfast was very nice and easy. Overall we really enjoyed our stay.
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About Regency Inn & Suites
Overview
With a stay at Regency Inn & Suites in West Springfield, you'll be in the business district, a 3-minute walk from Eastern States Exposition and a 3-minute drive from MassMutual Center. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.
Hotels.com
Features
6.2 Good
based on 94 reviews
6.4
Cleanliness
6.3
Comfort
2.0
Facilities
7.1
Location
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Regency Inn & Suites
Free Wi-Fi
Radio
Business center
Wake-up service
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Grocery deliveries
Fire extinguisher
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Library
Free toiletries
Shared lounge/TV area
Smoke alarms
Heating
Shower
Bicycle rental
Casino
Golf
Interconnected room(s) available
Alarm clock
No smoking
Kitchenware
Bathtub
Express check-out
Parking
Hairdryer
Fitness center
Bridal suite
Tea/coffee maker
Cable or satellite TV
Carpeted
Air-conditioned
Toilet
Towels/sheets (extra fee)
Airport shuttle
Pants press
Trash cans
Coffee machine
Complimentary breakfast
Free Internet
Pets not allowed
Long-term parking (surcharge)
Upper floors accessible by stairs
Desk
Private bathroom
24hr front desk
Private parking
FAQs when booking at Regency Inn & Suites
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Photos of Regency Inn & Suites
All Photos
01 of 01
Reviews about Regency Inn & Suites
“In the lobby they offered continental breakfast”
“Staff very friendly and helpful”
“Room was clean and spacious”
“convenient location to states fair, good clean rooms and great staff, good value.”
Location
Most Popular Landmarks
- Storrowton Village Museum 140 yd
- Josiah Day House 0.9 mi
- Majestic Theatre 0.9 mi
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