Regency Inn & Suites

21 Baldwin Street, West Springfield, MA 01089, United States
+1 413 781 2300

Cheapest
rate per night

6.2

Good
based on 94 reviews
Regency Inn & Suites - West Springfield, MA
Tue 3/2
-
Wed 3/3
Compare vs. KAYAK |

Provider Nightly total
Snaptravel $87
Expedia $94
Booking.com $111
Snaptravel
Expedia
Booking.com

Good to know

Value for money

5.8

Distance to city center

0.9 mi

Location rating

7.1

Nearest Airport

Hartford Bradley Intl

Distance to airport

11.4 mi

Rooms available at Regency Inn & Suites

Tue 3/2
Wed 3/3

Standard Rooms

$87+

Bed type
Provider
Nightly
Unknown
$87 per night
King bed
$94 per night

Double Rooms

$111+

Bed type
Provider
Nightly
Double bed
$111 per night
Double bed
$111 per night

Reviews of Regency Inn & Suites

Pros

Cons

Traveler rating

18
36
27
22
5

Time of year

Traveler type

Show reviews that mention

+
room was clean in 54 reviews
staff is friendly in 40 reviews
continental breakfast in 25 reviews
cigarette smoke in 6 reviews
stained glass in 6 reviews
window sliding in 5 reviews
clean and quiet in 4 reviews
plastic cheap in 3 reviews
equine in 2 reviews
portable ac unit in 2 reviews
  • Okay
    Jan 2016
    4.8

    false advertisement

    was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.

    the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

  • Poor
    Aug 2014
    2.0

    nothing

    no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable

  • Mediocre
    Aug 2014
    4.0

    The people were nice, helpful and accommodating.

    The name Regency Inn & Suites made me think of an upscale hotel but it was VERY old and run down! The cold air return was filled with dust

  • Good
    Nov 2009
    7.6

    The complimentry breakfast was excellent. Guests could make their own waffles from batter that was provided. Also offered was hot & cold cereal, muffins, bagels, English muffins, juice and coffee.

    I had to wait almost 10 minutes to check in, as the clerk was off on the property tending to another issue.

  • Good
    Oct 2009
    8.0

    The location for us was fantastic...the indoor pool was a delight for my son and the breakfast was very nice and easy. Overall we really enjoyed our stay.

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About Regency Inn & Suites

Overview

With a stay at Regency Inn & Suites in West Springfield, you'll be in the business district, a 3-minute walk from Eastern States Exposition and a 3-minute drive from MassMutual Center. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.2 Good

based on 94 reviews

6.4

Cleanliness

6.3

Comfort

2.0

Facilities

7.1

Location

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Regency Inn & Suites

Free Wi-Fi
Radio
Business center
Wake-up service
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Grocery deliveries
Fire extinguisher
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Library
Free toiletries
Shared lounge/TV area
Smoke alarms
Heating
Shower
Bicycle rental
Casino
Golf
Interconnected room(s) available
Alarm clock
No smoking
Kitchenware
Bathtub
Express check-out
Parking
Hairdryer
Fitness center
Bridal suite
Tea/coffee maker
Cable or satellite TV
Carpeted
Air-conditioned
Toilet
Towels/sheets (extra fee)
Airport shuttle
Pants press
Trash cans
Coffee machine
Complimentary breakfast
Free Internet
Pets not allowed
Long-term parking (surcharge)
Upper floors accessible by stairs
Desk
Private bathroom
24hr front desk
Private parking

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Photos of Regency Inn & Suites

Regency Inn & Suites - West Springfield - Bedroom
All Photos (1)
Regency Inn & Suites - West Springfield - Bedroom
Bedroom (1)

Location

Most Popular Landmarks

  • Storrowton Village Museum 140 yd
  • Josiah Day House 0.9 mi
  • Majestic Theatre 0.9 mi

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