Overview

Regency Inn & Suites

21 Baldwin Street, West Springfield, MA 01089, United States
+1 413 781 2300

$121+

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Rates

Overall guest ratings

6.0/10 Okay
Based on 215 reviews
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Review highlights

  • 9.4
  • 8.2
  • 4.7
  • 4.1

Good to know

  • Fair breakfast prices

Nearby

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    About

    With a stay at Regency Inn & Suites in West Springfield, you'll be in the business district and minutes from Eastern States Exposition and close to Springfield Armory. This hotel is within close proximity of Josiah Day House and MassMutual Center.

    Rooms

    Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

    Dining

    A complimentary continental breakfast is served on weekdays.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has 800 square feet (74 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 215 reviews
    • 9.4 "Food is to die for."
    • 8.2 "Great service."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Location is acceptable."
    • 4.7 "Not very clean."
    • 4.1 "Rooms are not good."
    • 3.5 "Vibe wasn't good."
    • 3.1 "Horrible pool."
    • 1.0 "Terrible amenities."
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    Overall Rating

    6.2 Good
    Based on 116 reviews
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.7 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
    • 3.2 "Horrible vibe."
    • 0.8 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
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    Overall Rating

    5.4 Okay
    Based on 75 reviews
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.1 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.2 "58% said rooms were dirty."
    • 3.5 "Pool is below average."
    • 3.0 "Horrible vibe."
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    Overall Rating

    7.5 Good
    Based on 23 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 4.6 "Rooms are not good."
    Good to know
    "Fair breakfast prices"
    data provided by TrustYou

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