Baldwin Inn & Suites, SureStay Collection by Best Western

2 stars
Tue 11/11
-
Wed 11/12
1 room, 2 guests
Deals from
$97
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield, Massachusetts, offers the perfect blend of convenience and comfort just steps from the Eastern States Exposition. Known for its prime location directly across from The Big E fairgrounds, this property provides outstanding value for families, business travelers, and fair enthusiasts seeking quality accommodations in the heart of Western Massachusetts. Thoughtfully designed with comfort and convenience in mind, each well-appointed guest room features modern amenities including complimentary high-speed Wi-Fi, refrigerators, microwaves, and spacious work areas perfect for business needs. Select accommodations include fully equipped kitchenettes with stovetops, complete dishware, glassware, and cooking essentials for extended stays. Begin each morning with the complimentary continental breakfast served daily in the welcoming lobby from 7:00 AM to 9:00 AM, featuring fresh options and quality selections to energize your day's adventures. Our West Springfield hotel serves as your ideal gateway to exploring the region's most celebrated attractions and entertainment venues. Six Flags New England awaits just 3.5 miles away with world-class roller coasters and the exciting Hurricane Harbor water park, while downtown Springfield offers cultural treasures including the renowned Basketball Hall of Fame, whimsical Dr. Seuss Museum, and the dynamic MGM Springfield Entertainment Complex. Business travelers particularly value our strategic proximity to MassMutual Center, major corporate headquarters, and seamless access to Interstate 91 and key regional highways. We invite you to experience true New England hospitality at Baldwin Inn & Suites, where you'll discover the best of Massachusetts combined with the assured quality, modern convenience, and exceptional value that SureStay Collection delivers. Book your stay today and join us for an unforgettable experience.
7.3
Good rating
Based on 164 verified guest reviews

Latest deals for Baldwin Inn & Suites, SureStay Collection by Best Western

Tue 11/11
Wed 11/12
Double room
bed type unknown
$100
nightly with fees
bed type unknown
$102
nightly with fees
bed type unknown
$112
nightly with fees
Queen room
2 queen beds
$97
nightly with fees
2 queen beds
$136
nightly with fees
2 queen beds
$262
nightly with fees
King room
1 king bed
$116
nightly with fees
bed type unknown
$124
nightly with fees
bed type unknown
$136
nightly with fees
Standard room
2 double beds
$100
nightly with fees
bed type unknown
$107
nightly with fees
2 double beds
$113
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Kitchen

  • Dishwasher
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchen

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms

Services and conveniences

  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Adapted bath
  • No smoking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Things to do

  • Bicycle rental
  • Casino
  • Golf

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Laundry facilities
  • Iron and ironing board

Outdoor

  • Balcony

Workspace

  • Desk

Reviews of Baldwin Inn & Suites, SureStay Collection by Best Western

7.3
Good
164 verified ratings
Wonderful
33
Very good
23
Good
25
Okay
12
Fair
21
Mediocre
16
Poor
34

Summary of reviews

Guests say
Guests overwhelmingly reported issues with cleanliness, citing dirty rooms, bugs, and poor maintenance. While some appreciated the newly renovated rooms and friendly staff, many found the location unappealing and the hotel not as advertised. Overall, the experience was marred by significant cleanliness and service issues.
AI-Generated from customer reviews
Service9 out of 10
Location1.5 out of 10
Cleanliness0 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

4.8
Mediocre
Anonymous, Jan 2016
Pros (+) was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons (-) the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

Location

21 Baldwin Street, West Springfield, MA 01089

What's nearby

  • Storrowton Village Museum171 yd
  • Josiah Day House0.9 mi
  • Majestic Theatre0.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Baldwin Inn & Suites, SureStay Collection by Best Western

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
September
$125
$171
Cheapest month to stay with an average 33% drop in price.
Most expensive month to stay with an average 67% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Baldwin Inn & Suites, SureStay Collection by Best Western

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Baldwin Inn & Suites, SureStay Collection by Best Western

  • If you’re after a cheap room at Baldwin Inn & Suites, SureStay Collection by Best Western, then you should consider staying during the low season. The cheapest deals can generally be found in December and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Baldwin Inn & Suites, SureStay Collection by Best Western, plan to stay on a Monday or Wednesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Baldwin Inn & Suites, SureStay Collection by Best Western was booked for on KAYAK in the last 2 weeks was $110, while the most expensive was $110.
  • How long should you stay at Baldwin Inn & Suites, SureStay Collection by Best Western? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Where is Baldwin Inn & Suites, SureStay Collection by Best Western located?

    Baldwin Inn & Suites, SureStay Collection by Best Western is located at 21 Baldwin Street, 0.9 miles from the center of West Springfield. Storrowton Village Museum is the closest landmark to Baldwin Inn & Suites, SureStay Collection by Best Western.

  • When is check-in time and check-out time at Baldwin Inn & Suites, SureStay Collection by Best Western?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Baldwin Inn & Suites, SureStay Collection by Best Western.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free Wi-Fi?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free Wi-Fi.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free parking?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free parking.

  • How far is Baldwin Inn & Suites, SureStay Collection by Best Western from the airport?

    Baldwin Inn & Suites, SureStay Collection by Best Western is 11.4 miles from Hartford Bradley Intl.

  • How does KAYAK find such great Baldwin Inn & Suites, SureStay Collection by Best Western hotel deals?

    KAYAK scours the web for all room deals available at Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Baldwin Inn & Suites, SureStay Collection by Best Western and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Baldwin Inn & Suites, SureStay Collection by Best Western.

Nearby hotels and places to stay

3-star hotel
Marriott Springfield Downtown7.6 Good (488 reviews)1.41 miIndoor pool, Fitness center, Restaurant$166+
3-star hotel
Sheraton Springfield Monarch Place Hotel7.6 Good (361 reviews)1.43 miIndoor pool, Fitness center, Restaurant$146+
4-star hotel
MGM Springfield7.9 Good (422 reviews)1.52 miRestaurant, Free toiletries$159+
3-star hotel
La Quinta Inn & Suites by Wyndham Springfield MA7.6 Good (2,037 reviews)1.53 miIndoor pool, Fitness center, Bar/Lounge$113+
2-star hotel
20% cheaperBest Western Springfield West Inn7.6 Good (859 reviews)1.67 miFitness center, Free Wi-Fi, Coffee machine$70+
2-star hotel
Candlewood Suites West Springfield By IHG8 Excellent (280 reviews)1.95 miIndoor pool, Fitness center, Free Wi-Fi$90+
2-star hotel
Holiday Inn Express Springfield Downtown By IHG8.4 Excellent (955 reviews)1.7 miIndoor pool, Fitness center, Free Wi-Fi$101+
3-star hotel
La Quinta Inn & Suites by Wyndham Springfield MA7.6 Good (2,037 reviews)1.53 miIndoor pool, Fitness center, Bar/Lounge$113+
2-star hotel
Holiday Inn Express Springfield Downtown By IHG8.4 Excellent (955 reviews)1.7 miIndoor pool, Fitness center, Free Wi-Fi$101+
2-star hotel
Hampton Inn & Suites Springfield Downtown8.1 Excellent (693 reviews)1.79 miIndoor pool, Fitness center, Free Wi-Fi$128+
2-star hotel
Candlewood Suites West Springfield By IHG8 Excellent (280 reviews)1.95 miIndoor pool, Fitness center, Free Wi-Fi$90+
4-star hotel
MGM Springfield7.9 Good (422 reviews)1.52 miRestaurant, Free toiletries$159+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.8
0.9 mi
Hartford Bradley Intl
11.4 mi

Not what you’re looking for? Find thousands of other hotels, airline tickets, car rentals and package deals with KAYAK.