Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
7.1 "Internet works."
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6.5 "Location is acceptable."
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5.2 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." 5.8 "Beds were acceptable for 58%." -
4.9 "Not very clean."2.8 "72% thought
it was rather dirty ." -
4.4 "Breakfast is below average."
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2.2 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ." 0.6 "For 94%, thelobby entrance was sub-standard ." -
2.0 "Terrible amenities."2.1 "79% thought the
building wasn't nice ." 0.6 "For 94%, thelobby entrance was sub-standard ." -
0.5 "Horrible pool."
Overall Rating
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." -
6.6 "Location is acceptable."
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6.1 "Average comfort."
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4.9 "Rooms are not good."
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4.8 "Breakfast is below average."
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4.7 "Not very clean."
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2.0 "Terrible amenities."2.1 "79% thought the
building wasn't nice ."
Overall Rating
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8.3 "Great service."8.8 "88% found the
staff to be very friendly ." -
5.8 "Average comfort."
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5.1 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
4.7 "Not very clean."2.5 "75% thought
it was rather dirty ."
Overall Rating
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5.4 "Rooms are ok."
Overall Rating
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5.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.8review from
was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed. the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
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2.0review from
nothing no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable
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4.0review from
The people were nice, helpful and accommodating. The name Regency Inn & Suites made me think of an upscale hotel but it was VERY old and run down! The cold air return was filled with dust
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7.6review from
The complimentry breakfast was excellent. Guests could make their own waffles from batter that was provided. Also offered was hot & cold cereal, muffins, bagels, English muffins, juice and coffee. I had to wait almost 10 minutes to check in, as the clerk was off on the property tending to another issue.
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8.0review from
The location for us was fantastic...the indoor pool was a delight for my son and the breakfast was very nice and easy. Overall we really enjoyed our stay.
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3.4review from
The closeness of the hotel to the Big E. Thicker towels, don't be so stingy on the shampoo and soaps, spare blankets & pillows in room, broader selections for continental breakfast, seperate the 'non' smoking rooms from the 'smoking' more, more friendly front desk staff,.
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6.6review from
We went to the Eastern States Exposition and the hotel was across the street from the fair grounds. It was very convienent. the hotel staff was very accomodating.. also we were able to park our car in a safe place on the hotel grounds.
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4.0review from
they let me leave my car their while i went to the Big E after i checked out hotel is in desparate need of renovations like the saying goes you get what you pay for also it was not in the best neighborhood
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6.6review from
Very Close to the Big E
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6.4review from
Ita location to the Big E and to Six Flags and the it was near Good shopping site. It was clean and prenty of room; Like the micowave and the continual breakfast in the morning.
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3.2review from
Pet friendly and close to dog show center.
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6.4review from
Several nice amenities, including a refrigerator and microwave in the room, a pool, and included continental breakfast. This made for a very comfortable and easy stay. The neighborhood didn't seem that great. Also, the hotel looked kind of shabby, but this was a small price to pay for all the amenities.
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3.2review from
It had a nice tv with good reception and the man that checked us in was pleasant. He appeared to be unsure of what the procedure was to checking someone in. We had a change of plans and when I went to the front desk to say we we had to leave early, the woman was pleasant and understanding. The lighting in the hallways was minimal. It was under construction so there was cosmetic issues. We asked for a non-smokng room but the room smelled of stale smoke. The lighting in the room was terrible. It was like we were using night lights. The beds were old and uncomfortable. The inside door of the bathroom looked burnt. I suspect that it was from being next to the heater in the bathroom. We had two towels that you could see through. The patio was petitioned off so it could not be used.
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7.6review from
The complimentry breakfast was excellent. Guests could make their own waffles from batter that was provided. Also offered was hot & cold cereal, muffins, bagels, English muffins, juice and coffee. I had to wait almost 10 minutes to check in, as the clerk was off on the property tending to another issue.
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6.6review from
We went to the Eastern States Exposition and the hotel was across the street from the fair grounds. It was very convienent. the hotel staff was very accomodating.. also we were able to park our car in a safe place on the hotel grounds.
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6.6review from
Very Close to the Big E
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4.8review from
was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed. the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
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2.0review from
nothing no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable
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4.0review from
The people were nice, helpful and accommodating. The name Regency Inn & Suites made me think of an upscale hotel but it was VERY old and run down! The cold air return was filled with dust
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3.4review from
The closeness of the hotel to the Big E. Thicker towels, don't be so stingy on the shampoo and soaps, spare blankets & pillows in room, broader selections for continental breakfast, seperate the 'non' smoking rooms from the 'smoking' more, more friendly front desk staff,.
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4.0review from
they let me leave my car their while i went to the Big E after i checked out hotel is in desparate need of renovations like the saying goes you get what you pay for also it was not in the best neighborhood
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6.4review from
Ita location to the Big E and to Six Flags and the it was near Good shopping site. It was clean and prenty of room; Like the micowave and the continual breakfast in the morning.
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3.2review from
Pet friendly and close to dog show center.
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6.4review from
Several nice amenities, including a refrigerator and microwave in the room, a pool, and included continental breakfast. This made for a very comfortable and easy stay. The neighborhood didn't seem that great. Also, the hotel looked kind of shabby, but this was a small price to pay for all the amenities.
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3.2review from
It had a nice tv with good reception and the man that checked us in was pleasant. He appeared to be unsure of what the procedure was to checking someone in. We had a change of plans and when I went to the front desk to say we we had to leave early, the woman was pleasant and understanding. The lighting in the hallways was minimal. It was under construction so there was cosmetic issues. We asked for a non-smokng room but the room smelled of stale smoke. The lighting in the room was terrible. It was like we were using night lights. The beds were old and uncomfortable. The inside door of the bathroom looked burnt. I suspect that it was from being next to the heater in the bathroom. We had two towels that you could see through. The patio was petitioned off so it could not be used.
