broken glass on floor ,no light in bathroom, dirty toilet
2 stars
Sleep Inn Springfield West
Photos of Sleep Inn Springfield West
Overview
The Sleep Inn Springfield West hotel in Springfield, IL will give you a simply stylish experience. We are close to attractions like the White Oaks Mall, Abraham Lincoln Presidential Library and Museum, University of Illinois at Springfield and the Prairie Capital Convention Center. Enjoy free breakfast with plenty of hot and cold options, free WiFi, free coffee a free morning newspaper and free parking. Your guest room offers warm, modern designs, and includes a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board. Earn rewards with every stay with our Choice Privileges Rewards program.
Latest deals for Sleep Inn Springfield West
Amenities at Sleep Inn Springfield West
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Private entrance
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
General
- Quiet street view
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Soundproofing
- Lockers
- Telephone
- Carpeted
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Key access
- Key card access
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Iron and ironing board
- Pants press
- Drying rack for clothing
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Workspace
- Smartphone
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Sleep Inn Springfield West
6.2
Okay
673 verified ratings
Wonderful
221
Very good
83
Good
78
Okay
53
Fair
52
Mediocre
41
Poor
145
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as mold, dirty linens, and slow response times from staff were frequently mentioned, leading to an overall negative experience for several guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
6.5 out of 10
390 reviews
6.1 out of 10
177 reviews
5.7 out of 10
6 reviews
8.7 out of 10
1 review
2.6 out of 10
3 reviews
All reviews
I have stayed with this hotel in the past and have been very successful stays so I don't have a problem with this hotel although this review would look like it. The problem is with the third party partner by the name of Traveluro who supposedly booked the room. When I contacted the hotel directly to confirm they had no confirmation nor room for me. This is Illinois State Fair time so I bet they di...
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The hotel is old and noisy. It was clean but the shower had a crack in the floor and toilet hardly worked. To stay here for one night was okay. But I wouldn’t stay longer and only stay if you get a great rate. Some of the rooms are close to a railroad track that is very active at all hours. So be weary of that.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Sleep Inn Springfield West?
Guests have consistently praised the comfortable beds and great pillows at Sleep Inn Springfield West.
Is parking available at Sleep Inn Springfield West?
Yes, Sleep Inn Springfield West offers free parking for guests.
What can I expect from the breakfast at Sleep Inn Springfield West?
Guests have enjoyed a great breakfast and very friendly staff at Sleep Inn Springfield West.
How clean are the rooms at Sleep Inn Springfield West?
Guests have reported that the rooms at Sleep Inn Springfield West were clean and comfortable, although some negative feedback about cleanliness has been mentioned.
What is the best time to visit Sleep Inn Springfield West?
The high season at Sleep Inn Springfield West is in April, and guests have reported a great breakfast and very friendly staff during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Deposit
Some guests were surprised by a required room deposit, so it's advisable to check the hotel's policy on this before arrival.
Verify Room Amenities
Due to reports of non-functional amenities like TVs and microwaves, it's recommended to verify the functionality of in-room facilities upon check-in.
Check for Smoking Rooms
If you have a preference for smoking or non-smoking rooms, it's important to confirm the availability with the hotel before booking, as there were discrepancies reported by guests.
Assess Cleanliness
While some guests praised the cleanliness, others reported issues with room cleanliness, so it's advisable to check recent reviews for a balanced understanding.
Breakfast Expectations
The availability of hot breakfast items may vary depending on the season, as reported by guests, so it's recommended to inquire about this if it's an important factor for your stay.
Maintenance Concerns
Some guests mentioned maintenance issues such as broken furniture and bathroom fixtures, so it's advisable to inquire about the current status of the hotel's maintenance.
Accessibility Features
If you require specific accessibility features, it's recommended to confirm the availability and functionality of these amenities directly with the hotel, as some guests reported issues with accessibility features.
Odor Sensitivity
Guests reported various odors in the hotel, so if you are sensitive to smells, it's advisable to inquire about this and request a room accordingly.
Nearby Attractions
The hotel's proximity to various attractions like the Illinois State Museum and the Illinois State Capitol makes it convenient for sightseeing, so consider planning visits to these locations during your stay.
Staff Interaction
While some guests praised the staff for being friendly and helpful, others reported negative interactions, so it's advisable to approach the staff with clear communication and expectations.
Location
3470 Freedom Drive, Springfield, IL 62704
What's nearby
- Illinois State Museum4.4 mi
- Dana-Thomas House4.4 mi
- Illinois State Capitol4.5 mi
- Illinois Executive Mansion4.6 mi
- Lincoln Home National Historic Site4.8 mi
- Lincoln-Herndon Law Offices State Historic Site4.9 mi
- Old State Capitol4.9 mi
- Lincoln Depot5 mi
- Springfield Union Station5 mi
- Abraham Lincoln Presidential Library and Museum5 mi
- Lincoln Colored Home5 mi
- Prairie Capital Convention Center5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sleep Inn Springfield West
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $87 |
Average price (weekend night) | $93 |
When to book a room at Sleep Inn Springfield West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sleep Inn Springfield West
FAQs when booking at Sleep Inn Springfield West
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in SpringfieldGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 5.1 mi |
Nearest Airport | Springfield Capital |
Distance to airport | 6.9 mi |