Hampton Inn & Suites Springfield-Southwest

Cons: Could NOT get a priced invoice. I need this for expense report. HELP.

Pros: Location, staff and facilities.

Cons: Check in took and held deposit for close to a week. Breakfast had a decent selection, could have had more options

Pros: The ease of the whole process was very smooth and accurate!

Cons: Rented for 5 people and kept getting 4 towels and 3 wash towels! Lol! Other than feeling like I was hounding the staff for more linens, everything went very well! The bathroom door latch was a bit sticky as well, but wasn't a huge issue.

Pros: One of the friendliest places! Super kind staff, and there were cheerful messages throughout the lobby. One of the best breakfast buffets I have had. And the pool was huge and really fun for my girls!

Pros: Breakfast was great. Pool is not big, but kids enjoyed. It's very clean hotel.

Cons: There is no fresh air, because windows can't be opened. Hotel is tucked away and only two stores are around it, Ashley Furniture and Menard. Not so interesting.

Pros: Free upgrade and staff also held a package for me. Extremely helpful.