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the staff (one young gentleman in particular) was very welcoming & helpful. He helped with directions, maps, things to do & made arrangements to check us in hours before the normal check in time. The location of this hotel is great. We love to walk everywhere, and we found everything to be within reasonable walking distance (in town for a football game) but there is a cheap 50 cent train ride to take you everywhere too my only complaint about this hotel was the noise at night. I'm assuming it was louder than usual because of the full house in town for the steeler-lions game but we were awoken several times at night with what sounded like shady business a few times. but just for the record, the loudest, longest and most annoying disturbance was an obscene, intoxicated canadian who was locked out of his room at 4am for an hour or so.... the staff made sure to apologize for this when we checked out in the morning.
Within walking distance of Greektown! I rooms we cheaper on there sign then on this site. The double rooms have better beds.
The clerk on duty was exceptionally helpful
It was inexpensive and clean with friendly staff in a convenient downtown location that was easy to access downtown Detroit. This was a location that is not overly friendly late at night and a family with young children would need to be concerned if outside in the evenings.
friendly and helpful staff - good value for money
location near renaisance center, breakfast at attached diner
Staff were nice and pleasant. Everything else pretty abysmal. An older facility that didn't feel safe, clean or comfortable. Dirty shower and towels. Didn't even look at state of sheets for fear of what we would find. Came out covered in flea bites. Very noisy. Wouldn't stay again or recommend. Stayed here only as rest of city fully booked - paid way too much as a result on top of it all. Would travel out of town to find a room next time.
The idea that the Clique restaurant is attached is a bonus
Within reasonable walking distance of Ford Field and people mover
The room was large and reasonably comfortable- and I got it at a good price. The bed was very comfortable - and there was a good selection of TV channels. The Wi-FI worked well too. My single biggest complaint is that ALL of the electrical outlets (only 3 in total, not counting the one in the bathroom - not nearly enough for a room this big) were severely overloaded. One outlet was overloaded to the point where the 4-plug extender (completely full) was so heavy that it kept falling out of the wall. I ended up having to disconnect it (and everything hooked to it) in order to keep the TV and one lamp running. When I needed to use the coffee pot in the morning I had to switch the cord for the coffee pot with the one running the TV - both plugged into the same outlet. This is probably a big safety (and fire) hazard. I was in a ground floor room and the water was only slightly above lukewarm in temperature (both in the sink & shower) - not very comfortable at all. Those folks on the second floor probably had to shower in cold water!! Also, the halls were not heated- and it was extremely cold (-10 F) the weekend I stayed there. The heater inside the room I had did work well, however. The place was quiet too. I did not have the continental breakfast (just coffee) but it looked pretty meager. This facility is not worth more than $40/night maximum - so if you can get it for that rate (or less) it's probably a good deal.
Stay, Beakfast. Nice locality accessible to all amenities. I did not receive house keeping service for 2 days consecutively. No proper acknowledgement when I reported it.
Hotel was convenient to my final destination. Room had a musty smell. Had to leave window open and exhaust fan on.
I am also a hotel manager in Illinois. Staff did not have their name tags at check in. I felt that they were not very welcoming and super bothered from my pretense. They did not smile and very cold. Not professional either. I think the bad was very horrible. I could not sleep as it was very rough. I would not stay there anymore.
The room was well appointed and clean. TV, Microwave and Refrigerator as well as an ironing board and iron. Hair dryer too! A great value. The staff was extremely helpful and very nice.
Location with nice size room. Could not make wifi work for several days
Nothing The room was infested with bed bugs, which I did not realize until after I checked out. I have over 100 bites all over my upper body. This hotel was not clean. The staff gave away my room number to a friend without consulting me.
Staff was very much attentive to what ever issue Mattress needed to be replaced sag to much Comforter was spotted all over too noticeable
The furniture and renovations inside the rooms showed a modern, tasteful set up in an older motel, in an excellent location near 75 and walking distance to downtown restaurants and local businesses. Still some improvement needed on basics - like cleaning the room daily! I stayed 5 days and they only made up the room once. I had to raid the supply cart for extra toilet paper. There were no basics like tissues or a trash can for the bathroom (useful for non-flushables!) the coffee maker was not located near an outlet so I had to plug it in on the floor across the room to use it. No channel guide for TV. Really basic stuff. Heat controls didn't work - room got too hot or too cold.