HoteLumiere at the Arch

999 N 2nd Street, St. Louis, MO 63102, United States
+1 314 881 7777

Cheapest
rate per night

7.2

Good
based on 502 reviews
HoteLumiere at the Arch - St. Louis, MO
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK $135
$136
Agoda.com $138
KAYAK
DERBYSOFTDIRECT
Agoda.com

Good to know

Value for money

6.6

Distance to city center

0.8 mi

Location rating

7.9

Nearest Airport

Lambert-St Louis

Distance to airport

13.0 mi

Rooms

Check-in
Check-out

Superior Rooms

$229+

Bed type
Provider
Nightly
Unknown
$229 per night
Unknown
$276 per night

Deluxe Rooms

$136+

Bed type
Provider
Nightly
Unknown
$136 per night

Queen Rooms

$150+

Bed type
Provider
Nightly
Queen bed
$150 per night
Queen bed
$156 per night
Queen bed
$156 per night
Queen bed
$164 per night
Queen bed
$172 per night
Queen bed
$183 per night
Queen bed
$195 per night
Queen bed
$217 per night
Queen bed
$256 per night
Queen bed
$382 per night

King Rooms

$135+

Bed type
Provider
Nightly
King bed
$135 per night
Unknown
$138 per night
King bed
$139 per night
King bed
$139 per night
King bed
$139 per night
Unknown
$141 per night
Unknown
$141 per night
King bed
$142 per night
Unknown
$150 per night
King bed
$151 per night
King bed
$156 per night
King bed
$158 per night
Unknown
$172 per night
Unknown
$172 per night
Unknown
$215 per night
Unknown
$300 per night

Standard Rooms

$158+

Bed type
Provider
Nightly
Unknown
$158 per night
Unknown
$172 per night

Reviews

Pros

Cons

Traveler rating

307
250
205
144
73

Time of year

Traveler type

Show reviews that mention

+
room was dirty in 388 reviews
room was nice in 294 reviews
staff was friendly in 172 reviews
great location in 161 reviews
star hotel in 150 reviews
pool was closed in 103 reviews
casino hotel in 101 reviews
bathroom was very small in 87 reviews
nice view in 64 reviews
bar closed early in 40 reviews
bed was comfortable in 39 reviews
poor service in 39 reviews
cigarette smoke in 13 reviews
ice machine in 13 reviews
busch stadium in 12 reviews
hidden fees in 8 reviews
breakfast available in 7 reviews
st louis in 3 reviews
  • Mediocre
    Sep 2019
    2.2

    Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incidental fee at check-in and say you will get it all back. Then you automatically get charged a $20/day 'resort fee' that is supposed to cover your amenity usage. Like the fitness center in which not one of the treadmills worked. Will never stay here again.

  • Excellent
    Sep 2018
    9.1

    Great bang for the buck

    The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.

    Third shift housekeeping was very lax and unresponsive when we needed any extra towels.

  • Mediocre
    Nov 2017
    3.7

    terrible

    When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.

  • Excellent
    Oct 2017
    9.4

    I enjoy the comfortable, clean rooms, easy access to the casino too!

    Price was a bit high.

  • Mediocre
    Mar 2017
    2.2

    There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.

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About

Overview

HoteLumiere at The Arch is located in the heart of St. Louis near the famous arch. Its 294 rooms come with flat-screen TVs, separate living areas, air conditioning and heating, a safe, and Internet access. There are designated smoking areas on the premises, as well as baggage storage and 24/7 desk services. There is an ATM on-site and a business center for those who need to make copies or schedule a meeting.

There is a restaurant and a bar at the HoteLumiere. The Kitchen provides American and international food in a buffet style, while Ozzies Burger Bar serves drinks and bar food. The Old Spaghetti Factory is just a few minutes away on foot. Close landmarks include Lumiere Place and Laclede’s Landing, which are just a few minutes away. The Arch Parking Garage is right around the corner, with close proximity to the St. Louis Arch. Other popular landmarks include the St. Louis Cardinals Hall of Fame Museum and the Fox Theater, which are only a few minutes away by car or taxi.

There is a heated indoor pool open year-round at HoteLumiere. Guests can access a free fitness center with workout equipment and a hot tub. Those who are in need of a late-night snack can use one of the vending machines on site. The hotel is also next to a casino, which offers a variety of themed dinners and evening entertainment. Travelers who want to get in touch with nature can rent bicycles from the front desk of the hotel.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.2 Good

based on 502 reviews

7.2

Cleanliness

7.5

Comfort

7.5

Staff

6.6

Value for money

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased accessibility
ATM on-site
Business center
Internet
Wi-Fi
Gift shop
Laundry service
Meeting/Banquet facilities
Smoke alarms
Casino
Hot tub
Indoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Designated smoking area
Storage available
Non-smoking rooms available
Linens
Towels
Elevator
Accessible parking
Alarm clock
Bathtub
Body soap
Carpeted
City view
Clothes rack
Conditioner
Desk
Dining area
Dining table
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Higher-level toilet
Interconnected room(s) available
Key card access
Lower bathroom sink
Pool towels
Private bathroom
Private parking
River view
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Socket near the bed
Sofa
Soundproofing
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Trash cans
TV
Vending machine (drinks)
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Fax/photocopying
Shops (on site)
Evening entertainment
Pay-per-view channels
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
Express check out
Coffee shop
Safe
Pets not allowed
Parking (surcharge)
Wedding services
Laundry facilities
Spa
Beauty salon

FAQs when booking at HoteLumiere at the Arch

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Photos

All Photos (17)
Building (1)
Bedroom (5)
Living room (4)
Dinning room (1)

Location

Most Popular Landmarks

  • Edward Jones Dome 309 yd
  • Gateway Arch 0.5 mi
  • Jefferson National Expansion Memorial 0.5 mi
  • Old Courthouse 0.5 mi
  • Old Cathedral of Saint Louis of France 0.6 mi
  • Busch Stadium 0.8 mi

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