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Hotelumiere At The Arch

7.3
Good

Based on 1,007 reviews
 
901 North First Street, St. Louis, MO 63102, United States
  +1 314 881 7777
Hotelumiere At The Arch - St. Louis, MO
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor $90
Priceline $96
Expedia $106
TripAdvisor
per night
Priceline
per night
Expedia
per night

Good to know

Distance to city center 0.8 mi
Nearest Airport Lambert-St Louis
Distance to airport 13.0 mi

Rooms

Check-in
Check-out

Queen Rooms

$115+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$115 per night
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Queen bed
$115 per night
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Queen bed
$124 per night
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Queen bed
$124 per night
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Queen bed
$127 per night
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Queen bed
$127 per night
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Queen bed
$133 per night
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Queen bed
$142 per night
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Queen bed
$146 per night
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Queen bed
$182 per night
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Queen bed
$201 per night
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Queen bed
$255 per night

King Rooms

$106+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$106 per night
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Unknown
$108 per night
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King bed
$112 per night
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King bed
$113 per night
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King bed
$115 per night
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King bed
$115 per night
IMAGE
King bed
$115 per night
IMAGE
King bed
$118 per night
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King bed
$118 per night
IMAGE
King bed
$118 per night
IMAGE
King bed
$118 per night
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Unknown
$118 per night
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Unknown
$118 per night
IMAGE
King bed
$134 per night
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King bed
$138 per night
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King bed
$209 per night
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King bed
$214 per night
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King bed
$218 per night
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King bed
$234 per night

Premium Rooms

$132+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$132 per night
IMAGE
King bed
$136 per night
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Queen bed
$150 per night
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Queen bed
$152 per night
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Queen bed
$156 per night
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Queen bed
$164 per night
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Queen bed
$165 per night

Standard Rooms

$90+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$90 per night
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Unknown
$96 per night

Reviews

Pros

Cons

Traveler rating

260
205
168
118
56

Time of year

Traveler type

Show reviews that mention

+
baseball game in 20 reviews
beautiful lobby in 47 reviews
bed was comfortable in 149 reviews
casino hotel in 143 reviews
gateway arch in 17 reviews
great location in 224 reviews
hot tub in 56 reviews
hot water in 51 reviews
pool was closed in 89 reviews
poor service in 58 reviews
resort fee in 19 reviews
right by the river in 22 reviews
room size in 415 reviews
room was spacious in 464 reviews
small bathroom in 132 reviews
smoking room in 82 reviews
st louis in 21 reviews
staff was friendly in 197 reviews
walk to the casino in 136 reviews
  • Excellent
    Sep 2018
    9.1

    Great bang for the buck

    The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.

    Third shift housekeeping was very lax and unresponsive when we needed any extra towels.

  • Mediocre
    Nov 2017
    3.7

    terrible

    When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.

  • Excellent
    Oct 2017
    9.4

    I enjoy the comfortable, clean rooms, easy access to the casino too!

    Price was a bit high.

  • Mediocre
    Mar 2017
    2.2

    There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.

  • Poor
    Feb 2017
    2.0

    Terrible

    Nothing

    There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!

  • Good
    Feb 2017
    7.7

    The room was nice and had plenty of space

    Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.

  • Excellent
    Nov 2016
    8.8

    The staff were concerned and helpful.

  • Good
    Oct 2016
    8.0

    The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.

    It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.

  • Okay
    Aug 2016
    5.4

    A lot of money for small luxury

    The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.

    The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room. Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,

  • Okay
    Aug 2016
    6.0

    REmodeling

    Will be nice when remodeled.

    They had a hidden $10 fee. I could have stayed in the middle of downtown for same price at a very least the same quality room, but from what I found out, nicer.

  • Mediocre
    Jun 2016
    4.0

    Not worth the money.

    Close to baseball field

    You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.

  • Mediocre
    Feb 2016
    4.0

    Poor service

    Located near good restaurants

    Poor customer service No valet Have to pay for parking Smelly rooms

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About

Overview

Located in St. Louis (Downtown St. Louis), HoteLumiere at the Arch is within a 15-minute walk of Dome at America’s Center and America's Center Convention Complex. Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased accessibility
ATM on-site
Business center
Internet
Wi-Fi
Gift shop
Laundry service
Meeting/Banquet facilities
Bicycle rental
Casino
Hot tub
Indoor pool
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Designated smoking area
Storage available
Non-smoking rooms available
Elevator
Express check out
Hairdryer
Coffee shop
Pets not allowed
Parking (surcharge)
Wedding services
Laundry facilities
Spa
Outdoor pool
Beauty salon
Cable or satellite TV

Location

Most Popular Landmarks

  • Edward Jones Dome 291 yd
  • Gateway Arch 0.6 mi
  • Jefferson National Expansion Memorial 0.6 mi
  • Old Courthouse 0.6 mi
  • Old Cathedral of Saint Louis of France 0.6 mi
  • Busch Stadium 0.8 mi

St. Louis Travel Guide

Learn about St. Louis on KAYAK

Getting Around

Lambert-St Louis 13 mi
Belleville 20.8 mi
St. Louis-Gateway Station 1.2 mi
Kirkwood 12.5 mi

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