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On the day prior to my leaving a British couple were told that the hotel did not accept visa and they had to use travellers cheques. I was told that the hotel did not accept mastercard. Luckily I had a Maestro card with me. What would have happened if I had not. A visit to a bank for cash. anotherwise excellent stay (you need to speak German to enjoy the hotel properly
The staff were friendly and thoughtful; the included breakfast was very good, people at reception were pleased to assist tourists size of room was a bit tight for three people
helpful staff, clean and convenient location, nice view no
Staff very discrete and professioal and genuinely committed to their job. Location very good as near cycleways, walks and the town of Rathen. Town picturesque, area similiar and hotelprovided luxury after a days cycling.The pool and sauna were very cean and accessible at all times. Location to Dresden is 20 minutes or so from train. It would be helpful if the menu and the signage in the hotel were written in English. Rathen and the hotel close down at 9 pm or so so dont come lookin nite life as it aint here.
The position is extraordinary. One has to park on the other side of the Elbe and catch a rope ferry to the hotel - therefore, very quiet. Food excellent. Worth paying the extra for a room facing the Elbe. Reception was not staffed sufficiently.
The staff were exceptionally helpful and polite. The hotel is perfectly located for exploring the area - we did not use our car once during the whole stay, instead travelling on foot (hiking the trails) or by paddle steamer on the Elber river. The train station is also very close and easy to find, with regular trains to and from Dresden. Overall, an outstanding quality hotel! Highly recommended.
Location and good dinners in the hotel no
nice Sauna, friendly staff, hiking trails nearby the hotel
Very friendly staff, super room with balcony, great breakfast, good bar. Ideal location for hiking, walking (us), visiting Bastei area. Walk to Elbe and ferries. Excellent parking spot. No other English speaking guests, nice change. Didn't have time to check reviews, reserved night before we needed a room.
nice clean room, friendly service, good restaurant
the location of the hotel they didn't speak english ...
The hotel is ideally placed for a visit to the Bastei. There are lots of lovely walks in the vicinity. It is very easy to get to Dresden. There is an S train every 30 minutes and the trip takes 40 minutes.
The hotel is ideally situated for exploring the surrounding area. Nice restaurant. It is important that the hotel has parking. not all staff understood English, so your written request, the hotel can be ignored.
Confortable large room; great breakfast; location - easy access to old town centre
Location (25 min to central station Dresden by train), good breakfast, price of the room, service. Noisy wooden floor of the room.
Hotel is very close to the railway station and only a 5 minute walk to the boat landing stage on the river. Rooms very clean and comfortable, fair selection for breakfast. Some noise from road traffic if on the side of hotel facing main road but not too loud.
nice room, good breakfast
The hotel is right around the corner from the town's train station--very easy to get to without a car. It's also only a short walk to the old city and the castle. The hotel itself is nice and in good condition. Other reviewers noted train noise; All the trains on that route are electric and usually quite quiet. However, it's also near a busy street--there was a bit of traffic noise. Nothing too bad though.
Attentiveness of staff. When we asked in the morning for more pillows for the evening the girl got them immediately.
Really helpful staff, good car parking and quietness Nothing
Great atmosphere about the hotel. Staff really friendly & helpful. Hotel and facilities spotless & everything in good working order. We only had 1 evening meal in the restaurant. It was probably the best meal of our 2 week holiday. Wished we could have had a longer stay to enjoy the facilities more. Only bad point was that the hotel ran out of the local beer on tap on our last night! Probably my fault as I drank too much of it!!!! Not really a problem as the alternative beer went down just as easily!
Friendly staff, good meal. No internet.