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Clean and functional. Staff were pleasant and efficient. Definitely not a luxury spot but the location is very good and the hotel does the job. Would stay there again.
Kindness at desk Too pretencious. A fake "Organic"? Just the veggies and some berries. They use at the rooms conventional coffee, whitener soluble milk, and white sugar. No organic milk or suggar. The employees at the restaurant were young people from town or students: Good acctitude and will BUT No experience, very bad service.
Cute room. Close to town and shops. Good people and great food. The traffic noise was terrible. The room was too warm.
Location was central..no car so walked everywhere..easy It was a hot spell..fan was nice but AC would have been great..but for a few days a year...take the heat.
Centrally located on the island; across from the tourist information booth; across from the bus stop to the ferry; near lots of food options (restaurant, prepared, and grocery); Dimly lit common hallway upstairs; no towel/mat to step out on in the shower
The amazing views, the beautiful vista, the hotel itself with it's high ceilings and well appointed decor. The front desk staff and wedding catering staff were thoughtful, friendly and efficient. Just the right place for a wedding or couples retreat. Breakfast restaurant staff didn't seem to know that the entire hotel was fully booked and could not handle the volume of people.Understaffed, overwhelmed even a bit testy.Toilet overflowed upon arrival, despite calling 3 times never was fixed or cleaned.
The setting. The buildings themselves. Very nicely designed and appointed. The staff were very nice but inexperienced or 'green'. The New Years Eve dinner was extremely disorganized. We arrived shortly after 7 p.m. but were not serve our meals until 9 p.m., and this after our sister-in-law made quite a scene.