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The location and the value was the reason we chose this hotel. The room was alright. The bed and pillows were very uncomfortable which resulted to poor sleep. We left early.
You wouldn't expect such a great place by the two stars or exterior but wine valley was great! Awesome rooms that were clean, the staff was super friendly and helpful, and we were able to comfortable unwell into town. We will definitely stay here again!
I've stayed here before and came back because 1) the price is reasonable compared to other Napa motels 2) the history of the place (think Hollywood) is intriguing) 3) Nice pool and lawn with BBQ 3) Free continental breakfast Free WiFi was weak but usable in my room. It is better in other rooms.
Like a 1950s motel, wonderful beds, nice breakfast. Have stayed here repeatedly over the years. Cheaper through Kayak than direct from them.
Nice room for what we needed. Big enough. Nice bathroom. Decent breakfast selection. Stain on one of the bed sheets. Spider in the bed. Weird knocking noise from bathroom.
Price and relative location to Napa and the Vinyards Low lighting in the room no safety lock chain or inside latch on the door
The room was clean, not 6 star, but clean, quiet and comfortable. Also half price of what we would have spent elsewhere. Nothing, we had a nice quiet stay. A clean room, and a central location to what we needed.
I enjoyed my stay there entirely! Unable to think of anything.
I was disappointed with the staff's inexperience and complete unwillingness to help because I booked wth a 3rd party. The receptionist was sarcastic, laughed at me, and had poor customer service.
nice place to stay. enjoyed our stay . could not access wi-fi in room 7.
For a 2 star hotel, i was shocked to see how nice the rooms are. I normally stay at 3 star and above hotels, but i was trying to save money this time around and i was shocked at how nice the room was! The room was a little small, but all new tv's and the bed was ridiculously comfortable and large! Its not the most romantic place, but if your looking for somewhere to stay, i HIGHLY recompensed this hotel. DIAMOND IN THE RUFF!
Comfortable bed Toilet seat. Was it from a doll house?
The first room that they gave us smelled like a sewer after the toilet was flushed. We changed rooms immediately. The next day they did not clean our room. We left our room in the early part of the day and when we returned late that night the room was in the same condition that we left it....I would not recommend this hotel nor would I stay there again.
the size of your pillows the hardness of your breds
Inexpensive, close to highway and eating places Neighborhood not great--industrial complex across the street, did not feel safe at night.
For my visit I wanted to stay near Napa in a hotel that was clean and comfortable at a decent price. America's Best Value Inn in Fairfield nailed it. By eliminating uneccessary extras such as a hair dryer, a billion different bottles of bath supplies, or continental breakfast and focusing on clean facilities, comfortable beds, and a well-trained staff, they made me one happy customer.
The area is not good. Lots of yelling and fighting at all times during the day and night. Made many complaints of a drug smell and the staff did nothing about it. Several times we heard bangs that sounded like gun shots. Late one night we had someone banging on our window. We ended up leaving in the middle of the night because we felt completely unsafe. This place is not worth the money!
The air was cold, the rooms smelled clean, employees did their best to make it right. It was quiet, and there were tons of restaurants and entertainment near by. Carpet was so filthy, the bottom of our feet were black after walking on carpet. Lots of construction crews use this place to lodge workers. Pool was closed in July and also very dirty. Breakfast was very simple and in unimpressive. The coffe was cold. Also, seems some people actually live there.
When we arrived to the hotel, we were not registered. We had a copy of the confirmation and the person was nice enough to take us as walk-ins. Fortunately there was rooms available, if not we would had been without a room. There should be more responsibility when registering someone because you have to understand one needs a hotel room when away from home and we are trusting the website.
Friendly staff, location and parking, grounds, affordable. No in room coffee and breakfast room did not open till 7am. Tend to be an early riser.
We really didn't like the motel at all. The room was so small we could barely walk around. The ceilings were so low I banged my head on them. The fact is, the room was so tiny and uncomfortable that we left a day early even though we had paid through the next day. We tried for a refund of the second night but it was a two night minimum, which I didn't know.
I was assigned an occupied room, given a working key, and walked in on another guest. While the rooms are serviceable, the facilities are quite dilapidated overall.
More than adequate for a budget hotel.
Covered parking. Good location in Napa. There were no glass cups in which to heat water in the microwave. No coffee maker. No complimentary lotion. No Kleenex in the bathroom. No spare toilet paper.Rooms were not very sound proof. Could hear all traffic on the street.
The location close to the Napa Valley vineyards made it convenient The room was poorly setup, meaning that it was uncomfortable to get around in. When we arrived, there was no hot water in the bathroom sink. I turned on the hot water valve under the sink. Both windows in the room were unlocked when we arrived and we did not discover this until the next morning. The bathroom was not cleaned properly and bath towels threadbare. Continental breakfast included a danish in a plastic bag like you would get at a truck stop and coffee. This feature was misleading to us when we were booking the room.
I booked this hotel because it was one of the more affordable places to stay close to downtown. I was very happy to find it was cute clean and safe. The furniture and carpet are a little worn but I wasn't aiming for a luxury hotel.
location it was old and small but o.k. no coffee in the room but available at the desk.
It's a resting place in a good location where we needed to be in Napa. There was a musty smell in the room that is more like a Motel 6 but at the cost of a Marriott. Napa is totally overpriced.
Comfortable bed, friendly staff Website photos very misleading. Hotel not what we expected. Too pricey.
I like that they are almost detached little rooms. Each room is separated by the carport, so you don't hear the neighbors through the walls. Cute little rooms. Not the best but far from the worst. Because it's napa, it's overpriced for its value, but not to much. The shower needed to be a little bigger and higher ceiling.
Having read some of the reviews about this hotel we did not know what to expect but were pleasantly surprised, in fact we stayed a second night. Our room was very clean and comfortable. The hotel is Ideally situated to explore the Napa vineyards. Dog friendly. A small step between the bedrooms was dangerous, especially for older people and should be better marked. No footpath outside hotel. Do not expect a hearty breakfast but I am not complaining considering the rate.
Nothing! Asked for s non smoking room at 10:30 am came back at 8, had to move multiple people around to get us non smoking . My husband and 2 year old have chronic asthma this is why it is a necessity. When I got to room it was clearly a smoking room. Immediately went to check out and employee says "well we try to keep it non smoking, but doesn't always happen" they gave me refund however had to travel 30 minutes away for another hotel! Not a safe area either.
Short walk to Six Flags Dirty sheets, cochroaches in room.
Nothing!!!!! to be so close to Six Flaggs Vallejo, it sucks rooms are smelly and dirty. My room was ready had to wait over 30minutes, overall don't want to stay again!!! 1st my room was not ready, after I stopped at 10:30am and told the lady on the front office I was heading to six flaggs, I would be back at 3pm. "She said yes at 3pm" it was not ready. 2nd room was disgusting and smelled really bad. 3rd no toilet paper and when I ask at 5pm she said room not ready??? Really suck, I regret booking this hotel I felt bad for my son because it was his birthday.
Really didn't feel too safe here.. Make friends with the night security guard to have a second set of eyes on your car. Sketchy neighborhood!
Good value, friendly staff, comfortable
made a reservation but they didn't have a room with 2 beds when i arrived
The room was very simple, but very clean - wood floors and furniture makes it look a lot cleaner than carpet and upholstery. Everything was basic, but that is to be expected. The mattress sounded as though it had a rubber sheet on it. This could be simply to maintain the cleanliness of the room, but it was loud and distracting - I didn't sleep as well as I hoped as a result.
I liked leaving. Bed bugs! Room 105. Stay away. One of my employees got bitten all over his shoulder. Blood on sheets next morning. He thought it was a tick because he killed one of them while scratching in the middle of the night . Staff vey rude. Family run. The mother is nice but the daughters are not, especially the taller one. Drug activity, police investigations, prostitution. Late night bottles being broken. This place is not good.
Quit over all
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When we first got to our room, the very first thing was the light/fan in the bathroom screamed! at us. We called the front desk. After the light warmed up it stopped. Then the toilet was backed up they had to give us a plunger! I don't think the floor has ever been moped! The fan vent was thick with dust and cobwebs. Our friends that stayed in another room had to go to the front desk because their shower head broke in their hands when they went to use it. The staff was very nice.
Easy to find. Nothing like photos. Grass is dead, pool is dirty, no lounge chairs. Room smelled like cat pee. Dog barking all night.
Clean, big, nicely decorated only serve coffee in morning
Close to my location of traveled purpose Car was damaged
I really liked the location, it was easy on/off the freeway. The motel had great customer service!! ;) The mattress was too firm which made the bed very uncomfortable.
The price was good for our budget. I'm bummed that they decided to close the pool forever, we've always enjoyed being able to use it on previous trips. We also found 4 cockroaches and the words on the ac were rubbed off so it was kinda hard to know how to get it to work. Plus it leaked
Clean and comfy N/A
The location was easy to get and out of. The room was very small and lacked basic amenities like an iron and blow dryer. We booked the hotel because it had a pool but we're shocked to find it was filed with dirt. Hotel staff said they filled in the pool last month.
Easy access to interstate Bed, noise, bathroom tub not draining
The water pressure of the shower Didn't like the lumpy bed old blanket and quilt, the room smelled smoky even though it said it was non smoking; when I got home my clothes smelt like smoke. The room was out dated and in need of a great remodel.
Description said there was an outdoor pool, there was not. Not a great place to take your family, felt unsafe.
It was better than sleeping in my car because I could shower and us a toilette. The front desk staff. When we checked in the robotic like staff at the front desk said the computer was down and didn't have our reservation information. Even after I showed him the email confirmation for $52 he insisted that since he didn't have his system up and it was the weekend the rate was $70. This place wasn't even worth $50! We said no thanks and were about to leave when he said he'd honor the price we reserved it at. How frustrating when I went to the trouble to book this in advance and I have to argue how reservations work to someone who's in the lodging industry. The room is an old run down room recently painted and maybe recarpeted. Same old furniture and smell. We literally just needed a place to sleep for 8 hrs and a shower but I won't be doing this again.
Nothing. Location is right next to the free way we got the worst rooms of the place. Roach infested, dirty, smelly , the side closer to the free way. I hated it. We stayed for two nights. When we arrived, at about midnight, there were 3 cops just hanging out patrolling the place, and bolted security was a female. This place looked to ghetto for me. We all woke up got ready went to sixflags all day and when we got back one of my 4 rooms wreaked like weed. Not a single one of us smoke. Then the guy at the FD tried to accuse us of smoking in the room when we were gone all day, this place is horrible every room had a roach. DO NOT STAY HERE!
The rate was low and they claimed to be a 3 star hotel The main complaint I have about our stay is that the shower only had luke warm water with a shower head that was at a height for a child. I am 5'3 and it was barely tall enough for me to fit under. The water never got warmer than tepid and there was no pressure. The TV cable was run through the wall like it had been spliced several times to go to each of the rooms and the signal was grainy because of it. This hotel should be a 1 1/2 to 2 star rating at best.
Despite the official no refund policy, the manager did give us back almost all of our money, when we decided not to stay. Everything was filthy: the door, walls, carpet with many many stains, nightstand. The tub surface was peeling away. The room smelled terrible. The cover, sheets, blanket and pillowcases were all stained. The image on the TV looked very grainy.
Nothing comes to mind.......very plain. No customer service or employee in sight throughout hotel stay.
the friedly staff no
We, my 3 kids, husband and I stayed here over a week. We met most of the staff and they were all nice except for one desk clerk. Rooms smelled bad. The pillows were bad. Sheets, tub, toilet, sinks, etc were clean and cleaned daily. There was a choice of bran flakes, cherios, and pre packaged muffins for breakfast. The same thing every day. We had to pay a fee for the dogs we have with us. Turns out we could have stayed at the Marriott down the streed for the same price.
The staff that work at the desk were very pleasant. Continental Breakfast was good. The room wasn't very clean which is the maids fault and the manager or someone who oversees these workers should make sure they are changing the sheets each time a customer leaves and make sure the bathroom toilet, tub and rest are cleaned. TV which I believe was suppose to have Cable was really crappy, not many channels to choose from and most were snowy :( Location was very good.
It was the cheapest option. The air conditioner was broken. The purpose in getting the hotel was to sleep between double shifts, so I was too tired to complain about it by the time I realized it.
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Pool No fridge no microwave
Location Room smelled terrible, holes in the wall. Batheroom smelled like pee. Very Unclean!
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The A/C worked great! The hot breakfast was a nice surprise!
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Browsed priceline for a hotel right off the freeway. there was construction on the a good junk off the first floor. Tjat was probably why it was such an excellent price.