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The room that my husband and I stayed in at the Summerland Waterfront Resort was so comfortable! The bed was like sleeping on a cloud! After a day of wine tasting, and looking at the beautiful scenery of the Okanagan Valley, coming back to this hotel just made our weekend getaway even better! The room had wine glasses, and an opener and a full kitchen with cooking utensils. Loved it! The front desk staff could have been a little more helpful with recommending places to eat.
The sheets and blankets were very comfortable. The rooms were gorgeous and had everything you needed. No indoor pool
Close to everything we wanted to see (bottleneck drive).
Excellent suite overlooking lake with access to waterfront walking trail that takes you past marina, tennis club and beaches Summerland was expensive, even when compared to Banff and Revelstoke
Very quiet and friendly staff Exterior patio very dirty
nice location. Relaxing
The location was perfect facing the lake and the people working there were friendly. The washroom had bad smell.
Casino staff was extremely courteous and helpful. The Hooded Morganser's food was very good and service saff was well trained.
It was very convienent location to Pasta Factory and Casino. The pillows on the bed were to firm, hard and puffy. Didn't have a great sleep.
Beds were uncomfortable and we had reservations for the New Years Party, but they didn't have enough tables to seat our party of six. No where did our reservation say you could reserve tables and it had to be a party of 8 or more. When we asked for a refund, we were told first come, first served. No refunds. Will probably not book again. 5$ a day for parking, including handicapped. Seriously?
The proximity of the center. The pool was very small
casino Booked on line and total for one nite was 150.15?? Reserved for a nite 4 days following at hotel and price was 115.00. No smoking outside on balcony???? Understand non smoking rooms but this is ridiculous!!
The shoreside reasturaunt was very good Bed needs new mattress
We enjoyed the lakeside room with excellent view of the lake, also the convenience of restaurants, bars and even a casino. The room was comfortable, and renovations to upgrade the somewhat older resort were evident. We enjoyed the " Hooded Merganser" restaurant, the staff were friendly and efficient.We will definitely stay again.
It's in a good spot if you are looking for a water front place, the price is reasonable,I stayed only over night but could see staying three or four to enjoy what the area as to offer.
They have BBQ's you can use for free! I wish it was on their website or under "amenities" as it would have been great to know in advance! Right across from the beach and some firepits that are communal use. It's also right near the downtown street (about 10 minutes walk) and go eat breakfast at The Bench! (15 min walk). Delicious food and well worth the trek! The last staff member we talked to on check-out was great! Can only get the front desk between 8-10. Being early risers about 7am we were looking for the wifi password. Apparently there is a router in every room which no one told us on check in. I went and asked one of the staff about a good place to eat dinner and was recommended "Denny's". Even when I said we weren't a fan didn't offer any alternatives. I'm not a fan of visiting a new place and hitting up chain restaurants. Have some local cuisine suggestions! Support your community! Salty's is a PHENOMENAL beach-front seafood (primarily) restaurant just a few properties down. We were later told by a local some other good restaurants: Saigon's is good Chinese, La Casa Ouzeria is great Greek and the Pasta Factory.
Close to the lake Disappointing experience. The room was disturbingly unclean (with urine on the bathroom floor and unwashed towels), the lights didn't work, and I could hear all of my neighbors' moves through the thin walls. I would not recommend this dumpster even to a homeless person.
Great location, excellent staff, clean facilities, very pleased with my stay, worth my money, planning another stay soon. N/A
adjacent to the beach The room was filthy The hide a bed was in pieces The light cover above the kitchen was full of bugs The pool was not open when it was suppose to be The couch was broken and could not be sat on