Cons (-) Friendly staff - very convienent with good restaurants close by
2 stars
Best Western Silicon Valley Inn
600 North Mathilda Avenue, Sunnyvale, CA 94085-3508, United States
Sunnyvale, CA
See location+1 408 735 7800Photos of Best Western Silicon Valley Inn
Overview
Situated in Sunnyvale, Best Western Silicon Valley Inn is an easy drive from California's Great America and San Jose State University. It also features free Wi-Fi and an outdoor pool.
The hotel's professional staff are available to assist 24 hours a day, and an express check-in facility provides extra convenience. A fitness center can be readily accessed by guests wishing to keep active while away.
The air-conditioned rooms at Best Western Silicon Valley Inn are spacious. They each offer a refrigerator, tea and coffee making facilities and a DVD player.
For guests who enjoy exploring local restaurants and cafés, there is a great selection within walking distance. Stanford University, San Jose Flea Market and HP Pavilion at San Jose are within a short drive from the hotel.
Latest deals for Best Western Silicon Valley Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Silicon Valley Inn
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- No smoking
- Toilet with grab rails
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Silicon Valley Inn
8.6
Very good
369 verified ratings
Wonderful
183
Very good
68
Good
64
Okay
11
Fair
26
Mediocre
9
Poor
8
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the comfortable beds and modern rooms. However, there were significant complaints regarding poor customer service, maintenance issues, and some inconveniences like noise and room assignments. Overall, while the hotel has potential, service improvements are needed.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
221 reviews
8.7 out of 10
24 reviews
7.7 out of 10
2 reviews
8.4 out of 10
6 reviews
All reviews
Pros (+) It was quiet, clean and updated. No complaints Close to what my needs were.
Cons (-) Room didn't have a view a little small but fine for me alone.
Pros (+) It's nice to have breakfast included. Premium cable tv.
Cons (-) We stayed right next to the ice machine. Not fun to wake up to that. Ask to be a little further. Tables in dining room were very squished together. Breakfast ended at 9:30am. Maybe they should extend it til at least 10:30. Possibly 11. I wouldn't stay here more than 2 nights. Very basic.
Pros (+) The staff was great, the facility was very clean, and the location was awesome close to everything. I enjoyed check in and late check out. The staff bent over backwards to make my stay wonderful including letting me get juice after breakfast when I turned in my key and not saying anything when I checked out 20 minutes late. Well done to the management I would give you 10 stars if I could.
Cons (-) Please do not change anything except maybe extend breakfast.
Cons (-) Toilet ran 24/7, staff was oblivious while CA was in a severe drought. Toilet clogged, staff gave me a plunger to fit it myself. Dresser drawer would not stay closed, staff was oblivious. TV did not work during 1/2 of stay, received only 1/2 of the adjustment I was told I was getting. Staff was unable to make any decisions without management. Way overpriced for amenities offered!
Pros (+) The room was large and well equipped with a flat panel TV, DVD player, frig, microwave and coffe pot. The bed was a pillow top bed with four pillows. Also, the breakfast included eggs, a meat, bagels, toast, muffins and of course cereals.
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a good breakfast with a variety of options, including biscuits and gravy, and a waffle maker. However, some guests have mentioned limited choices and the absence of vegetables.
Is the hotel's location convenient for exploring nearby attractions?
Yes, the hotel has a good location close to the main Sunnyvale shopping district and is within a short drive of California's Great America and other local attractions.
How is the cleanliness of the hotel rooms?
The hotel maintains very clean rooms, and the staff is attentive to cleanliness. However, some guests have reported issues with ants in the bathroom and cleanliness of certain amenities.
What are the parking options available at the hotel?
The hotel offers free parking, but some guests have mentioned that the parking lot is split up on a busy street, which may require crossing the street to access certain parking areas.
How is the quality of the beds at the hotel?
The hotel provides very comfortable beds, but some guests have mentioned difficulty walking around the bed and noise from the room heater.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that rooms facing Mathilda Avenue can be noisy. If you're sensitive to noise, consider requesting a room away from the main road.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues such as ants in the sheets and cleanliness of amenities like the hairdryer. It's advisable to thoroughly check the room upon arrival and report any issues to the staff promptly.
Explore Nearby Attractions
The hotel's proximity to California's Great America and other local attractions makes it a convenient choice for leisure travelers. Take advantage of the nearby points of interest for a well-rounded trip.
Consider Breakfast Options
Feedback on the breakfast varied, with some guests finding it limited and repetitive. If breakfast is important to you, consider exploring nearby dining options for a more diverse morning meal.
Accessibility Considerations
If you have mobility concerns, note that the hotel does not have an elevator to the second floor. Request a ground-floor room if needed.
Parking Tips
The parking lot is split up on a busy street, which may be inconvenient for some guests. Be prepared to navigate the parking situation accordingly, especially if you need to move between different parking lots.
Wi-Fi Reliability
Several guests reported issues with the Wi-Fi, noting poor connectivity in some rooms. If reliable internet access is crucial for your stay, consider confirming the Wi-Fi strength in your chosen room.
Room Amenities
While the hotel offers amenities like a microwave and refrigerator, some guests found the room amenities, such as the hairdryer and coffee machine, to be in need of maintenance. It's advisable to check these items upon arrival.
Staff Interaction
Many guests praised the friendly and helpful staff, while a few mentioned encounters that were less positive. Keep in mind that individual experiences with staff may vary, and don't hesitate to reach out to the 24-hour front desk for any assistance needed during your stay.
Location
600 North Mathilda Avenue, Sunnyvale, CA 94085-3508
What's nearby
- Joshua Hendy Iron Works1.1 mi
- Juniper Networks1.2 mi
- Sunnyvale Public Library1.5 mi
- Lace Museum1.6 mi
- Elements Therapeutic Massage1.7 mi
- Advanced Micro Devices1.7 mi
- Las Palmas Park2 mi
- Sunnyvale Heritage Park Museum2.5 mi
- Jehning Family Lock Museum of Mountain View2.7 mi
- Golfland USA2.7 mi
- Sands Mechanical Museum3.8 mi
- Mary Avenue Bridge4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Silicon Valley Inn
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $214 |
Average price (weekend night) | $113 |
When to book a room at Best Western Silicon Valley Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | San Jose |
Distance to airport | 5.9 mi |