spacious rooms, great central location, courteous staff, breakfast was good, fresh fruits in the lobby. would definitely recommend!
3 stars
The Grand Hotel
Photos of The Grand Hotel
Overview
A welcoming sight for business travelers, The Grand Hotel offers guests easy access to each of the many freeways in Silicon Valley. This easy access allows business travelers to conveniently commute to the place of business they need to visit for meetings, presentations, and big time sells. This hotel is 15 minutes away from the San Jose International Airport and only 30 to 40 minutes away from both of the international airports in San Francisco and Oakland. If a guest is trying to catch a game, the hotel is a mere 15-minute drive to Levi's Stadium, home of the 49ers.
Located next to the Sunnyvale Civic Center, the Grand Hotel is only minutes away from some of the largest tech companies in Silicon Valley. In addition to these tech companies, the hotel is also extremely close to large financial institutions, major universities, and amazing attractions.
Whether staying for business or pleasure, guests are afforded a relaxing destination to unwind after a long day of business or exploration. The comfort and classic style of the hotel is matched with luxury amenities and generously attentive guest services. Each suite in the hotel offers spacious, modern elegance. The luxurious rooms offer extra space to provide ultimate comfort for any guest. Every room features a plush, comfortable bed, air conditioning, and full-sized bathrooms with convenient vanity mirrors and granite countertops. The rooms also offer amazing amenities including LCD TV, iHome Docking Stations, mini refrigerators, comfortable robes, and free access to wireless internet.
Latest deals for The Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Grand Hotel
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Storage available
- Fireplace
- Seating area
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Dining
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Vending machine (drinks)
- Dining table
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool and spa
- Spa
- Outdoor pool
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Fitness
- Fitness center
Reviews of The Grand Hotel
7.7
Good
1330 verified ratings
Wonderful
759
Very good
222
Good
136
Okay
61
Fair
48
Mediocre
36
Poor
68
Summary of reviews
Guests say
Guests generally enjoyed their stay, highlighting the great location, spacious rooms, and excellent breakfast options. However, there were complaints about the service, particularly regarding the breakfast area and some staff interactions. Overall, the hotel is seen as a good choice for comfort and value.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.6 out of 10
20 reviews
8.8 out of 10
7 reviews
All reviews
Pros (+) Clean and the bed was comfortable
Pros (+) friendly staff
Pros (+) I liked everything about this hotel from the moment i booked it & from the moment i got there. Parking lot was great, reception was even better, the room was excellent & amazing. Beautiful bathroom with a tub & shower & very spacious! The bed was amazing very comfortable & clean. The tv & channels were great! The desk & couch was useful for my stay as well. Overall this hotel is great! I would sta...
Cons (-) I didn't like the fact that i did not stay there long enough! This hotel & the city its located is so comforting & nice. Best stay ever.
Read more
Pros (+) The stay overall was great. Clean, big room, & bathroom. They even provided some good channels on direct tv to watch while staying which is a bonus.
Cons (-) While checking in, receptionist was not friendly and did not go into detail of why I was getting charged 200 deposit.
Pros (+) Very quiet, nice breakfast, large room.
Cons (-) Our room was just steps from the lobby despite apparent low occupancy for the holiday weekend. The room was missing a few amenities - hair dryer, hand towels, tv list, any kind of directory about the hotel.
Pros (+) Breakfast had a nice variety with a waffle maker and omelet bar. Happy hour is a great break and a nice touch. The front desk staff were nice and the room was well made. WiFi was reliable and quick. Parking was included.
Pros (+) Nice hotel and I very clean room, will be coming back for more stays.
Cons (-) Front desk took way too long to give me a room 45 minutes.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at The Grand Hotel?
The beds at The Grand Hotel are one of the best I have ever slept on at a hotel, making my own bed at home feel like a cardboard box.
Is parking available at The Grand Hotel?
Yes, The Grand Hotel offers free parking, making it convenient for guests with vehicles.
How is the food quality at The Grand Hotel?
The hot breakfast at The Grand Hotel is delicious, and the complimentary breakfast with fruits, tea, coffee, eggs, and croissants is a great addition. However, some guests have mentioned that the spread was disappointing and the croissants were not good.
What can I expect in terms of cleanliness at The Grand Hotel?
The rooms at The Grand Hotel are very clean and spacious, and the hotel offers daily housekeeping and enhanced cleaning protocols for the safety of guests.
How is the customer service at The Grand Hotel?
The staff at The Grand Hotel are friendly, kind, and responsive to guests' needs, ensuring a pleasant and accommodating stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Main Building
Guests recommended choosing a room in the main building, as they found the rooms to be spacious and modern, with comfortable beds and upgraded bathrooms.
Check Room Amenities
Before booking, ensure that the room includes desired amenities such as a microwave, especially if it is a priority for your stay, as some guests found the absence of a microwave disappointing.
Consider Weekday Stays for Breakfast
Guests noted that breakfast during the week was nice, but on Saturdays, it was very crowded, so if possible, plan your stay to avoid the weekend breakfast rush.
Explore Nearby Dining Options
The hotel's proximity to various restaurants and shopping areas provides guests with a range of dining choices, including Chipotle, Starbucks, and other restaurants, as mentioned by a guest.
Be Mindful of Noise Levels
Some guests experienced noise issues, particularly from the vents/AC, impacting their sleep quality, so it may be helpful to inquire about this and request a quieter room if noise sensitivity is a concern.
Request a Room with a View
If a scenic view is important to you, consider requesting a room with a balcony facing the fountain, as several guests mentioned the spectacular views from such rooms.
Plan for Crowded Breakfasts
If you plan to have breakfast at the hotel, be prepared for a limited continental spread, as some guests found the breakfast to be below average and not as extensive as expected.
Consider Alternative Breakfast Options
Due to varying feedback on the breakfast quality, it might be beneficial to explore nearby breakfast options to ensure a satisfying morning meal, especially if the hotel's breakfast does not meet expectations.
Inquire About Hot Water
Some guests encountered issues with hot water, so it may be advisable to confirm the availability of consistently hot water for bathing before booking, especially if this is an essential requirement for your stay.
Be Aware of Front Desk Service
While many guests praised the staff, a few mentioned encounters with unfriendly or unresponsive front desk personnel, so it may be helpful to set expectations accordingly and communicate any concerns promptly during the stay.
Location
865 West El Camino Real, Sunnyvale, CA 94087
What's nearby
- Sunnyvale Public Library348 yd
- Elements Therapeutic Massage0.4 mi
- Las Palmas Park0.5 mi
- Lace Museum0.6 mi
- Joshua Hendy Iron Works1.1 mi
- Sunnyvale Heritage Park Museum1.3 mi
- Golfland USA1.9 mi
- Sands Mechanical Museum2.2 mi
- Jehning Family Lock Museum of Mountain View2.6 mi
- Mary Avenue Bridge2.6 mi
- Advanced Micro Devices2.6 mi
- Juniper Networks2.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Grand Hotel
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $180 |
Average price (weekend night) | $102 |
When to book a room at The Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Grand Hotel
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See most recommended stays in SunnyvaleGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | San Jose |
Distance to airport | 6.3 mi |
Everything you need to know for your stay in Sunnyvale
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