SureStay by Best Western Sunnyvale Silicon Valley

The hotel offers complimentary breakfast, free parking including limited truck, bus, and RV parking, heated outdoor pool, and shuttle service to the cruise terminal.

The staff is described as friendly, welcoming, and accessible, providing prompt service and being willing to assist guests with any issues.

Guests have described the beds as comfortable, with one guest specifically mentioning a great king size bed and another mentioning a cozy and nice bed.

The hotel provides free parking for all guests, including limited truck, bus, and RV parking, and guests have mentioned that the parking lot is spacious.

The high season is in August, and the hotel is within walking distance of Levi Stadium, making it an ideal location for events at the convention center and stadium.

Guests recommended requesting a room on the second floor for a quieter experience and to avoid noise from the ice machine.

Some guests mentioned that the availability of cold water was inconsistent, so it might be helpful to bring your own water.

Several guests reported issues with room cleanliness, such as unclean sheets, dirty carpets, and mold in the bathroom. It's advisable to thoroughly check the room upon arrival and request a change if necessary.

Guests were surprised by the hotel's early check-in policy, which included an additional charge. It's recommended to clarify this policy in advance to avoid any unexpected fees.

Guests appreciated the views from certain rooms, particularly those facing the pool. Requesting a room with a view could enhance the overall experience.

While the hotel offers shuttle services, guests noted that it's challenging to get around without a car. Considering alternative transportation options, such as Uber, could be beneficial.

Some guests felt that the breakfast options were limited. It's advisable to check the breakfast offerings beforehand, especially if you have specific dietary preferences.

Some guests were surprised by parking charges, especially for early check-in. It's recommended to clarify parking fees in advance to avoid any unexpected costs.

Several guests reported maintenance issues such as a leaking toilet and non-functional TV. It's advisable to inquire about the status of such facilities upon check-in.

Due to noise from slamming doors, some guests recommended bringing earplugs for a more peaceful stay.