Pros (+) Location was outstanding. The buffet breakfast was good too.
Cons (-) Requested new pillows from the front desk and they forgot about it. Rooms are a bit dated.
5 stars
Intercontinental Sydney
Photos of Intercontinental Sydney
Overview
Located in Sydney CBD, InterContinental Sydney is within an easy walk of Martin Place, The Rocks and Sydney Opera House. It is steps from Circular Quay, eateries and nightlife options.
There are a variety of facilities available to those staying at the hotel, including sauna, heated pool and car hire. Multilingual staff can assist with organizing tours and activities, and an express check-in/check-out feature is offered.
The air conditioned rooms at InterContinental Sydney are contemporary and feature movies-on-demand, a flat-screen TV and a mini bar. Each includes its very own bathroom with a hair dryer and bathrobes.
Dinner is served every day at 117 Dining, as are local and Asian specialties. Each evening, guests are welcome to wind down in the comfortable lounge bar.
After settling in to their room, guests can discover the local area with use of Circular Quay Railway Station, which is within a 10-minute walk of the hotel. St Mary's Cathedral and Sydney Tower are a brief walk away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Intercontinental Sydney
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Garden view
- Landmark view
- Storage available
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool with a view
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Airport shuttle
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Intercontinental Sydney
8.8
Very good
3277 verified ratings
Wonderful
1923
Very good
557
Good
393
Okay
145
Fair
135
Mediocre
46
Poor
78
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to major attractions like the Sydney Opera House and Circular Quay. The service was highlighted as friendly and helpful, especially during challenging times like Covid-19. However, some guests reported issues with cleanliness and dated rooms, along with noise from construction nearby.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
6 reviews
All reviews
Pros (+) Great staff, good breakfast with a wide selection and even friendlier wait staff - great coffee! I forgot to get his name, but the gentleman on the door was sensational - perfectly authorarove enough to get us to what he needed to do, yet not enough for us to think he was pushy...
Cons (-) Had to wait a bit for our daughters bed to be delivered, and not the best thing considering we had a 7pm incoming flight, and we were tired, but all in all they were pretty good when they recovered.
Cons (-) The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++
Pros (+) Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.
Cons (-) Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.
Pros (+) We really loved everything until our problem at the checkout.
Cons (-) We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
Pros (+) Everything, especially the concierge service.
Cons (-) I think the hotel should make wifi more easily available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in Sydney CBD, within walking distance of Martin Place, The Rocks, and Sydney Opera House. It is steps from Circular Quay, eateries, and nightlife options.
What can guests expect from the hotel's dining options?
Dinner is served daily at 117 Dining, offering local and Asian specialties. The hotel also has a comfortable lounge bar for guests to wind down in the evenings.
What are the common compliments about the hotel's rooms?
Guests often praise the comfortable beds, spacious and modern rooms, and the excellent view from the hotel, especially from the Harbour view rooms.
What practical amenities does the hotel offer for guests?
The hotel provides a variety of facilities, including a sauna, heated pool, and car hire. Multilingual staff can assist with organizing tours and activities, and there is an express check-in/check-out feature.
What are some common concerns about the hotel's services?
Some guests have mentioned issues with the cleanliness of the rooms and public areas, as well as slow service at the hotel's dining and bar areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the botanical gardens or the harbor comes highly recommended.
Take Advantage of the Location
The hotel's proximity to Circular Quay and the Opera House makes it an ideal base for exploring Sydney's main attractions. Guests appreciated the convenience of being within walking distance of transportation hubs and key landmarks.
Be Mindful of Check-in Time
Some guests found the 3 pm check-in time to be late and inconvenient. Plan your arrival accordingly and consider contacting the hotel in advance to request an early check-in if needed.
Explore Nearby Rooftop Bars
While the hotel's rooftop bar offers a nice experience, guests suggested exploring other rooftop bars in the area for potentially better options and variety.
Consider Room Selection Carefully
Some guests found the bed mattresses to be too soft for their liking. If you have specific preferences for mattress firmness, it may be worth inquiring about available options or upgrades.
Check for Mini Bar Prices
Some guests had difficulty finding the prices of items in the mini bar. It's advisable to inquire about this upon check-in to avoid any confusion or unexpected charges.
Be Prepared for Deposit Hold
Guests reported delays in receiving the deposit hold back into their accounts after checkout. Consider discussing this with the hotel staff upon arrival to understand the process and timeline for releasing the hold.
Plan for Breakfast
While many guests enjoyed the breakfast options, some found it to be average compared to their expectations. Consider exploring nearby breakfast alternatives for a varied experience.
Utilize the Gym Facilities
Guests appreciated the well-equipped gym, so if fitness is important to you, take advantage of the gym during your stay.
Enjoy the Rooftop Pool
The hotel's rooftop pool offers breathtaking views, making it a worthwhile experience. Take some time to relax and enjoy the stunning cityscape from this vantage point.
Location
117 Macquarie Street, Sydney, NSW 2000
What's nearby
- Circular Quay295 yd
- Sydney Opera House0.4 mi
- Sydney Tower0.6 mi
- St Mary's Cathedral0.6 mi
- Hyde Park0.7 mi
- Sydney Harbour Bridge0.8 mi
- George Street0.8 mi
- Australian National Maritime Museum0.9 mi
- Kings Cross1 mi
- Darling Harbour1 mi
- Star Casino1.1 mi
- Sydney Harbour1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Sydney
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $331 |
Average price (weekend night) | $291 |
When to book a room at Intercontinental Sydney
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Sydney Kingsford Smith |
Distance to airport | 5.7 mi |