Pros: I've read several negative reviews concerning the staff here. I've stayed 3 years in a row at this hotel & have never had one bad experience with the staff. I've always found them helpful & friendly!
Cons: The hotel is what it is - average, but well maintained. I don't like the fact that they have smoking rooms next to non-smoking rooms. You can smell the cigarettes as you walk the hallway. For people with allergies it might aggravate their symptoms.
Pros: Good room rate, clean, quiet, close to food and where I was working. Staff was very efficient and friendly.
Cons: Although I consider the rooms to be clean, I had to change rooms because the first had bedbugs. All was well in the second room.
Pros: staff is just fantastic, from front desk to management.
Pros: Hotel employee at the front desk is warm and welcoming.
Cons: nothing. perfectly in line with star level
Pros: Staff was nice and courteous.
Pros: The staff was very friendly. I liked the new mattresses, they were very comfortable, I slept great. There is an elevator and a small fitness center.
Pros: Staff was extremely accomodating and friendly. They were the best part of stay. Room was just ok but worked for the short stay.
Cons: Breakfast could be better.
Pros: The location is great for traveling back & forth to Putnam. Staff is friendly. Hotel is great for the price.
Cons: Housekeeping could have done a better job. Did not throw away pizza boxes for two days. Failed to pick up few pieces of trash.
Enjoyed the breakfast.
Pros: The size of the room and the king size bed.
Cons: The bathroom need updating. There were obvious patching on the wall and the sink surround.
The comforter had stains, room smelled like smoke, I found a roach in the room, the staff was not accommodating, the toilet had rust on it, and the asst general mgr was very rude.
Cons: The comforter had stains, room smelled like smoke, I found a roach in the room, the staff was not accommodating, the toilet had rust on it, and the asst general mgr was very rude.
One of the best rooms I have stayed in.
Pros: It was clean, the staff was efficient and friendly, the room was big with plenty of work space and the bed was comfy.