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The size of the room and the king size bed. The bathroom need updating. There were obvious patching on the wall and the sink surround.
Nothing The comforter had stains, room smelled like smoke, I found a roach in the room, the staff was not accommodating, the toilet had rust on it, and the asst general mgr was very rude.
Good room rate, clean, quiet, close to food and where I was working. Staff was very efficient and friendly. Although I consider the rooms to be clean, I had to change rooms because the first had bedbugs. All was well in the second room.
Friendly staff and service
staff is just fantastic, from front desk to management.
Staff was extremely accomodating and friendly. They were the best part of stay. Room was just ok but worked for the short stay. Breakfast could be better.
The staff was very friendly. I liked the new mattresses, they were very comfortable, I slept great. There is an elevator and a small fitness center.
Hotel employee at the front desk is warm and welcoming. nothing. perfectly in line with star level
Staff was nice and courteous. Smell
The location is great for traveling back & forth to Putnam. Staff is friendly. Hotel is great for the price. Housekeeping could have done a better job. Did not throw away pizza boxes for two days. Failed to pick up few pieces of trash.
This guest did not leave comments about this hotel.
I've read several negative reviews concerning the staff here. I've stayed 3 years in a row at this hotel & have never had one bad experience with the staff. I've always found them helpful & friendly! The hotel is what it is - average, but well maintained. I don't like the fact that they have smoking rooms next to non-smoking rooms. You can smell the cigarettes as you walk the hallway. For people with allergies it might aggravate their symptoms.