Would you like to save as your currency permanently or for this visit only?
i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties! What I didn't like was that we had to leave so soon...
Although we were late to check in (past 8:00pm) the staff recognized us immediately and we received prompt and courteous welcome and checkin. Room was better than expected - large enough for our needs and equipped as we requested. It was spotlessly clean. The room could use some closet space or more wall hooks to hang a few things up. The small rod provided on the wall with 3 hangers is not adequate. Oherwise it was perfect for our needs.
Pretty convenient location to akasaka metro station. Great rates for tokyo. The rooms are really small.
Rooms are very well equiped. Not to big hotel. Hall is a typical japonese design No chocolate poweder to make a chocolate milk for breakfast
helpful staff, lovely clean room with all the comfort i could wish for, even the sophisticated Toto toilets and very fast free wifi the room was really tiny
Very modern and nice desig, well equipped toilet and super multifunctional shower... The hotel room was very small - we couldn't open fully the suitcase
warmth of the hotel too hot in the rooms
The area of the hotel is very convenient. Easy access to the metro and walking distance to a very interesting area of Tokyo. Recommended for a first visit to the city, we will probably go the there again in the future!
Excellent room Nice bathroom Clean Staff spoke decent English Lots of restaurants near the hotel. Uphill (horribly on one side, not so bad on the other), somewhat hard to find without phone/gps, and about a 13 minute walk from the subway station. Room isn't very big. Prepare to keep your things organized to maintain space. Not good with large bags. Minimal to do close to the hotel. No rose petals on the bed.
Clean room, convenient location No wireless connection available. Japanese style breakfast only, with very limited variety.
Excellent hotel for an overnight stay or a business trip. Within decent connection distance to Narita airport (need to take underground close by) and close proximity to shopping and restaurants. Vibrant area. Rooms are quite small for the price
the service quality , the fully equiped room with small attentions like free shaves ,toothbrushes and also a wardrobe , the modern look and the cleanlyness of the room , the wonderful kindness of the staff no complain - standart rooms are just a bit small according to european standarts
This is a great hotel in a good location. Very near to the subway so access to all the main sights of Tokyo are easy to get to. Rooms are small but it didnt distract from the overall experience of the hotel. Could be a problem if you have large luggage. Free internet in the lobby too.