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Breakfast buffet, a seating area in our room, and a bed off the ground. We had been on great tour staying Japanese ryokans which were a treat but good to getting back to western comforts. Don't have any complaints
The design of the room was elegant and modern, and it was very comfortable to stay in.
The Intercontinental is a major chain and had a nice entrance and the rooms were clean. The rooms were decent size -- in fact, as I understand "spacious" -- for Tokyo. 1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.
very convenient location; easy tour pick-up and airport bus; friendly staff crowded hotel, small room, facility a bit aging
Excellent executive lounge, great location close to many restaurants and the Tokyo Metro is a 2 min walk away.
Comfortable beds Restaurants in the hotel Close to the train station Small room Hotel smells like smoke
The ANA Intercontinental is situation on Roppongi Dori, very close to the Roppongi district's busy night life. It has a metro line within a 10 minute walking distance as well connect to both Narita and Haneda airports. The concierge service was great, helped us out with tours to Mt. Fuji as well as to a small town in Tama City where we wanted to visit our old neighbors from Thailand. She went out of her way to call the friend and coordinate pick-up from the train station.
Very lttle, plastic hotel without character, expensive way of hiding from japanese culture.. See above!
Right on the subway line. great restaurants and bar. great spa beds are very firm
hidden charges,such as table cover charges in bar on top of service charge and taxes!
excellent world class hotel, friendly and efficient staff, located next to subway access and within 1km of major entertainment precinct.
near tokyo center. takes 60 min. to Narita. hotel staff is quick in attending to my needs.
Convenient location, subway connection to city areas, good service and comfortable beds. Language gap with some reception staff.
The location is very good, subway station is just in front of the hotel, krispy Kreme just opposit I booked non smoking room , but they provided me a smoking room, whi
This is a really convenient location for travelers. It's directly across the street from Akasaka-mitsuke Station, lots of Japanese and non-Japanese food options and some historic sites. If you can managed to get a room on the back side of the hotel, I would recommend it. My room was so quiet. It was perfect. The hotel staff were very nice. They were able to direct me to where I needed to go when I had to buy a few things for my trip. Getting there from Narita airport was easy. I just bought a ticket on the appropriate limousine bus for 3100 yen. Yes, that's slightly more expensive than the Keisei Skyliner, but it drops you off at the front door of this hotel. It's worth the extra 600 yen to not have to carry my luggage through the train stations from where the Keisei Line drops you off. And it's way cheaper than a cab. Breakfast downstairs is quite pricey (about 2800 yen or so). Of course, it's not like you have to eat at the hotel. It's literally 4 doors down from a Tully's coffeeshop where you can have a decent breakfast and coffee for less than 700 yen.
Convenient location, opposite subway station, 7-11 downstair, many restaurants across the street, well- English spoken staffs, big twin beds, great bathroom facilities, esp. auto warming toilet seat. Bad wi-fi signal in rooms, uncomfortable duvet cover.
Free upgrade to a larger room (we checked in fairly late). Late check out. Unfortunately, they only had smoking rooms.
nespresso machine in the room and speeker for lap top no wifi in the room
1. The metro subway is very convenient. 2. The access of food nearby is plentiful. 3.7-11 downstairs is located at its best.
Location was convenient for traveling to the rest of Tokyo. The hotel is surrounded by restaurants, of which we tried several and had some delicious meals. Staff were professional, friendly and helpful. Akasaka Mitsuke subway station is about 3 blocks away, just a couple minutes walk. From that station it's a short ride to get to the Imperial Palace, Meiji Shrine and tons of other must see tourist locations in Tokyo. Beds were comfy and the room was nice, but remember rooms in Tokyo are on average going to be a bit smaller than you might expect from other places. My friend and I are big guys, both around 6' 1" and we were plenty comfy in the room. We were there mostly to sleep and shower, the fun was to be had out exploring Tokyo. There's laundry and vending machines on the third floor which was handy. Overall we were impressed with the Centurion Hotel Grand for the price and the location. If in Tokyo again, we wouldn't hesitate to stay here again.
Clean room, convenient location No wireless connection available. Japanese style breakfast only, with very limited variety.
Very modern and nice desig, well equipped toilet and super multifunctional shower... The hotel room was very small - we couldn't open fully the suitcase
Excellent room Nice bathroom Clean Staff spoke decent English Lots of restaurants near the hotel. Uphill (horribly on one side, not so bad on the other), somewhat hard to find without phone/gps, and about a 13 minute walk from the subway station. Room isn't very big. Prepare to keep your things organized to maintain space. Not good with large bags. Minimal to do close to the hotel. No rose petals on the bed.
Rooms are very well equiped. Not to big hotel. Hall is a typical japonese design No chocolate poweder to make a chocolate milk for breakfast
helpful staff, lovely clean room with all the comfort i could wish for, even the sophisticated Toto toilets and very fast free wifi the room was really tiny
Although we were late to check in (past 8:00pm) the staff recognized us immediately and we received prompt and courteous welcome and checkin. Room was better than expected - large enough for our needs and equipped as we requested. It was spotlessly clean. The room could use some closet space or more wall hooks to hang a few things up. The small rod provided on the wall with 3 hangers is not adequate. Oherwise it was perfect for our needs.
The area of the hotel is very convenient. Easy access to the metro and walking distance to a very interesting area of Tokyo. Recommended for a first visit to the city, we will probably go the there again in the future!
Pretty convenient location to akasaka metro station. Great rates for tokyo. The rooms are really small.
This is a great hotel in a good location. Very near to the subway so access to all the main sights of Tokyo are easy to get to. Rooms are small but it didnt distract from the overall experience of the hotel. Could be a problem if you have large luggage. Free internet in the lobby too.
the service quality , the fully equiped room with small attentions like free shaves ,toothbrushes and also a wardrobe , the modern look and the cleanlyness of the room , the wonderful kindness of the staff no complain - standart rooms are just a bit small according to european standarts
warmth of the hotel too hot in the rooms
Excellent hotel for an overnight stay or a business trip. Within decent connection distance to Narita airport (need to take underground close by) and close proximity to shopping and restaurants. Vibrant area. Rooms are quite small for the price
Bed was very comfortable, bathroom was extremely nice. Wifi worked great and was unlimited and free. Location was close to a subway stop that took you to all the Tokyo tourist attractions. The Double room was very small, but that is expected for Tokyo. There wasn't a lot of night life going on around the hotel.
The hotel is very nice, clean, and feels luxury, it provide very nice service. I am very much enjoying the stay there, it's safe area, next to the imperial palace, ask a lot of large companies, government office. the hotel is great, the staff is also welcoming and helpful, they offer luggage service too. So it works great if you have to travel to some other places, and you don't need to take big suitcase. For me, I have left my luggage there for over10 days! There are 24hour convenient store, drug store, cib camera store if you need shopping, also there are so many good restaurants karaoke for entertainment. Overall it's so nice. Seems all of the Japanese food you are think of would be converted, sushi, ramen, drinks, etc. not even bad than the tsukiji fish market. The transportation is a little inconvenient, if you are using JR pass, then you need to take Tokyo metro or ginza line besides the JR yamatoe line. Travel wise normally costs a little more everyday. But maybe the Tokyo 3day pass might works better.
great location. 5 minutes from Akasaka-Mitsuke Metro, which has a restaurant alley right behind with 200+ options. hotel sits adjacent to aston martin dealership and 3 minutes walk from le creation de Narisawa; i.e. a posh neighbourhood. it's also within 10 minutes walk to at least three major greeneries in Tokyo. late check-out is expensive at ¥1500 add'l per hour. elevator a bit slow.
The location of the hotel in the quiet and pleasant area of Akasaka was very good. Excellent public transport links to other areas of the city were within easy walking distance. Having personal access to the internet in the hotel room was a real plus. The staff were helpful and friendly. I enjoyed my stay in the hotel.
Good location, close to the subway. In an area with a bunch of restaurant and activities. Quite and calme.
Location near Akasaka metro station is literally two small blocks away, perfect for getting to Shibuya, Tokyo station and other interesting spots. The surrounding area is great too and the hotel is clean, well-appointed with everything you could need. Rooms are small, but they work well as with everywhere in Japan.
Hotel is very clean and comfortable. Location is great. Breakfast was only continental, nothing Japanese in the menu. You need to pay in advance, not when checking out. They haven't international TV channels nor WIFI.
Cleanliness Ckeck-in time 15..00 is not good. We arrived to Narita at 8.00 morning, left our luggage at the hotel and were walking tired. Why not to permit check-in at 12.00 (if it is possible) as many hotels in Europe do without extra chage?
Was very clean, very good located and they offer a breakfast
Cleanliness & upkeep was excellent. Most of the hotel staff not understanding English
The hotel is in a prime location. The cost is not bad for Tokyo. The internet is fast if you plug in your own laptop to the LAN line. Booking.com represented the room as a double when in fact it is a semi-double. Semi-double is a peculiar room type in Japan that is smaller in bed and room size to a real double. Note that with a semi-double my wife and I had to constantly rearrange our two bags in the room to move around. The supplied computer is really slow making it seem as if the internet connection is slow when in fact it is fast (see likes).
It is very conveniently located 2 minutes from the Akasaka Mitsuke metro station. You can get to all areas of Tokyo by the extensive metro and train system. There are lots of shops and restaurants nearby. The Excelsior Cafe connected by a door to the hotel is a nice cafe - very popular with locals. The hotel's green policy is great. You can choose not to have your room 'done' if you are staying 3 nights, but garbage is taken out every day. From Narita take the Express to Tokyo station. From there take the Marunouchi metro line to Akasaka Mitsuke - 4 stops. If you have not googled the hotel before hand, it might be difficult to find the hotel from the Akasaka Mitsuke station. Take the escalator up to the 'Sotoburi for Akasaka' exit. Go out the Akasaka exit (Belle Vie). In day time you can cross the street and take the passage way between two buildings to the next street. Turn left and the hotel is immediately on your right. Alternately from the exit, turn left to the crossroad. Turn right, and right again. The hotel is on your left hand side. Total walk is less than 40 m.
excelent location, very central and closed of the conveniences : restaurants, bus for airport, tourist sites : imperial palace, temples...