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The staff at this hotel are very friendly and helpful. The location is very convenient to many sites and transportation stations. I would recommend this hotel to a friend. Rooms are a bit small but average by Japanese standards.
Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo. Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.
Breakfast Poor customer service
The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range. No fittness center
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Location is very good and room is very clean as well.
My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
Location, Limousine Bus access, Close to train station, affordable Wi-Fi is good, not great, but free
Room was clean and comfortable. Bed was plenty big (I'm 6'2"). Price couldn't be beat. About a 15 minute walk from Shinjuku station (take exit near new BusTa). As with most rooms in Japan, it was small. Not even enough floor space to open my suitcase. That was to be expected.
compared to other hotels in main tokyo areas, it's a decent value. All rooms are tiny there, and tend to be expensive. This one was clean and quiet and 10 minutes if you walk fast from Shinjuku station (15 if you walk slow). Don't be deceived as I was by proximity to Shinjuku Gyoenmae station. Most of the places you are going as a tourist are off the Shinjuku station. Tiny pillow which gave me the worst allergies of my life. Bed can only be entered from one side, so couples may be inconvenienced. Room was not serviced one day so had to go down and get towels. Have to put key in slot for electricity and of course I forgot it there one day.