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We stayed in a suite that was clean, with a full kitchen. It was excellent for families as there were basketball courts and grills outdoors. The room itself was clean and comfortable.
Everyone was friendly and very knowledgeable The bar closed too early
Clean, complete, just what we needed. My son and I were staying after a tournament to go to Six Flags. It was a good price and just what we needed. Nice folks. Not too fancy, not too cheap, just right.
Room was beautiful and clean. Staff was friendly. Overall great value, would stay here again. Saw two small bugs, possibly baby crickets in the room. Alerted the staff and they returned half a nights fare back.
Close enough to the beach without all the small hotel near the beach drama It was quiet and clean. Happy hour drink prices were still high.
Friendly staff, good location Pool area was spotless Hotel rooms and interior need a face-lift but everything was clean but dated. Bathroom needs a vanity to put your toiletries on.
It is only approximately 15 minutes from Seaside Heights and a very easy drive, I heard every single sound, conversation, etc. from the hallway including the ice machine and laundry room. The staff at the front desk during check out was not friendly at all. She basically took an extended amount of time to even look up and then simply said have a great day with a smirk. She didn't ask about my stay or anything. There was some type of party or event that created rowdiness through out the night. If this is occurring then it is fair that other guests are told. I stayed there because it was close to a work event that i needed to prepare for the following day and I wasn't able to accomplish anything,
The Place is clean and the staff is friendly when you check in. The rooms are nice and the beds are of good size. It's close to a lot of local Toms River attractions and not far from the beach. They do not have enough carts or anyone to help you with your bags. Our Room was supposed to have a fridge it did not. Hotel staff is friendly but it stops there no real help your on your own. Side door to enter seems to be broken for weeks as we had to go through the front entrance and walk around the building which is a hassle when you have nobody to help with bags or enough carts. No water in rooms you have to bring your own or use vending machine.
The TR Hotel needs to be five stars
Staff helpful and went out of way to help. Convenient to everything. Rooms were clean and neat. Pool was wonderful to use in February with 2 grandchildren. Family and business friendly. While we were there they had a problem with wifi . Resolved but count on internet.
We like the location in respect to the Island Beach State Park. The rooms are big enough to accommodate our family of four. The beds were comfortable and clean. The staff was very helpful. The price was excellent; it still can't be beat even though this is no longer a Holiday Inn. We have been coming to this hotel for ten years. This is the first trip as the TR Hotel. We were a little concerned about the quality and service. The service was still good and the quality was hanging on at "good". Unfortunately the hotel will need an injection of cash soon. The place is fraying at the edges both literally and figuratively. My daughter commented on the mustiness right when we walked into the room. I noticed the fraying bath mat and the hole in the shower curtain. My husband noticed the misalignment of the sink's counter top. Through our stay I noticed that the walls needed paint or new wall paper. I feel bad because we don't know why it's not a Holiday Inn; maybe because of Sandy. We will give it a try again next year. Hopefully they will have chance to take care of the details.
Clean. Staff Was great. Breakfast could've been better. The last night we were there it was very noisy late into the night woke us up a few times. Not a very good night sleep.
Clean rooms and staff was very friendly and helpful.
Awesome staff. Great pool, and breakfast
Friendly staff, nice pool. The rooms are in need of remodeling and breakfast wasn't very good.
Not much. Rundown facilities, dingy room. First, they did not have my hotel reservation and the staff was not so accomodating in helping me resolve the issue. Someone on your staff spoke with the staff at the hotel and they eventually placed me into a room which was different than the reservation.
Even though my room was on the roadside, I was not bothered by the traffic noise. Lack of variety of the continental breakfast. No pancake, no banana, no pear which are parts of my favorite breakfast. By the way, I would suggest that for a guest who checks-in after midnight, it would have been better to extend the check-out at least at 4 pm instead of the set up 12 noon.
Stains on sheets. "Non-smoking" room reeked like an ashtray. Way too expensive for poor quality accommodations. Staff unwilling to make adjustments on check out, explaining that they couldn't change anything because we booked through a third party.
Desk Staff was helpful and pleasant. Room was clean and comfortable. Easy access. Good beds and nice bath room. Wi-Fi was a plus. Plenty of parking. Great location.
bed and sheets. Pillows sucked pillows were too small
location, and was pleasantly surprised at the quality of the included breakfast. should be renovated/remodeled soon
Convenience to my destination. There was an over-bearing 'funky' odor in the elevator. Vacuum gave off terrible smell. There was a $5 charge per person for breakfast buffet. The hostess in the dining room was too prompt clearing our table; like the moment we put down our forks.
I was amazed how many weddings and events going on. The staff cleaned up and was ready for next event. We had a room with jacuzzi, I don't use them but very nice. No! My family dances there on Friday and Saturdays evenings. Great place!
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They were very accommodating. Kept the the pool open late for us. Most hotel have a free breakfast and although theirs was only $5 per person, 3 breakfasts for 5 days adds up
This guest did not leave comments about this hotel.
Exercise room was better than most. Good equipment, good temperature, great availability. Breakfast buffet was excellent, but cost of $5 lessened value of it some. Staff was excellent. Why can't you make a left turn in NJ or PA. This absurd traffic problem made the location less than optimal.
location was ok - but the entrance drive was poorly marked. It is behind a Burger King. ENTRY DRIVEWAY NOT WELL MARKED AND IS CONFUSING WITH THE BURGER KING IN FRONT OF IT. NO ELEVATOR IN THE BUILDING TO MY SECOND FLOOR ROOM. ARM CHAIR IN MY ROOM WAS STAINED AND DIRTY. I CHECKED OUT A DAY EARLY AND SLEPT ON A SOFA AT MY COUSIN'S HOUSE.
The beds. Over used. Needs to be replaced. Couldn't sleep at all.
Location, friendly staff Flies in the room, smelled, outdated washroom makes it very dirty looking and unappealing. Didn't shower because I was scared to use it.
Nothing. My debit card was charged 3 times for this hotel room. once from your website and twice from the hotel itself. when I saw it on my checking account I called the front desk...6 times and got no answer. the front desk girl disappeared after we checked in. the room was absolutely freezing the heat would only blow out cold air for about 3 minutes then go off. We slept in sweatshirts and sweat pants and we're still freezing. The hallway was warmer. I will NEVER stay in this hotel again.
It was awesome being so close to the beach and boardwalk. The pool was a nice plus too. The rooms were tidy and clean nothing fancy though. I booked the room online for a certain price for 2 people. When my friend and I went to check in the guy at the desk was very upset that there were two of us and tried charging me 70 dollars more. I showed him the recipient I received via email stating that I did book it for 2 people. He still argued with me and said I had to pay the 70 or find another motel. We did pay the 70 because my card was already charged for the room. I was very offended by his rude demeanor. Also I was told the room had one of those couches that turns into a bed. Turns out it was just a regular couch no pull out I paid extra for the couch...The bed was very uncomfortable very stiff.
The room was clean but run down The room was run down and overpriced
The staff and owners were all very friendly, professional, and helpful. The kitchenette in the room was very useful and the complimentary beach tags and breakfast coupons for surrounding restaurants were very nice touches. Overall a great stay in seaside heights we will be back again. Televisions could be updated but this is a very minor issue.
I liked that it was a block from the boardwalk and it was pretty clean IT IS RIGHT ACROSS THE STREET FROM A CLUB THAT IS OPEN UNTIL 4 AM!
Room was clean and looked freshly painted, pool was nice and only 2 blocks to beach. Bar across the street was a little loud but A/C drowned out the noise.
Close to the bars and clubs, two short blocks from the beach and bored walk, we went off season so there was not many people there but we had a blast Wish it wasn't so cold out so we can you the pool
Excellent service. Family first!!!!
The staff were wonderful.
By the ocean, affordable. Pretty run down. Noisy tenants and people on the street.
Great location. The rooms were quiet even when it was very loud outside. The furniture was gross and outdated.
Location. The exterior door barely shut and did not lock. Don't plan on taking a shower! No pressure and no hot water. Old TV that barely had a picture. Beds and pillows must be decades old.
Nothing - tried to get a refund to go somewhere else but the refused. All rooms reeked of smoke. There were no non- smoking rooms. Paper thin sheets & scratchy towel - nothing was clean. Holes in walls, peeling paint. Shower rod was taped to the wall. No toilet paper holder or towel holder. Rooms smelled of smoke & mold. Rooms so small, TV was small and old not a flat screen. No wi-fi. Only 1 bed in room. Online said 2 double it queen beds. Shower whistled. Air conditioner rumbled all night. This place should be condemned ! Health hazard.
Pool, workout room, staff was great in answering any questions we had. Hard to get back on the NJ Parkway. Very slow wi-fi.
Lobby was clean and comfortable with ample seating and a fireplace. No free breakfast , restaurant only which cost extra. Checkout for our stay was noon and at 10am the housekeeper barged in without warning, no knock, or announcement.
Just needed a place to shower and sleep, it was fine for that. Good location/good price. Kind of strange room setup, bedding kind of stiff, towels felt like food service towels, shower water pressure was pretty low, a ceiling tile was super moldy?
Close to beach and boardwalk. bad water pressure, and limited hot water.
It was old but clean. Pool is very small. Only a couple of blocks from the boardwalk and the beach
The hotel is right on the boardwalk. The staff is friendly and courteous. Good value for your money. Late check out only granted until 11am
The Aztec was conveniently located by the boardwalk and beach. The room was pretty small and it had ants everywhere. It was not very clean.
The bed was comfortable, the water always hot, the staff called to make sure I arrived safe and offered patience and help in finding my way there. My room was incredibly clean and I felt like a home away from home.
Great staff. They were very accommodating to our needs. They even upgraded our room to suite (bigger space)) since they had a vacant (weekday) and we had a small child. No complain
The employees are very nice, the place is impeccably clean, and the beach passes are a definite plus! Could hear the neighbors once in a while when we were in the bathroom, so we knew they could hear us. However, this was not too bad and didn't happen so often.
Very beautiful rooms, small but efficient and comfortable. Nice pool. Staff was very friendly. Beach passes were included. Short walk from the beach. Enjoyed every second of our stay.