DoubleTree by Hilton Toronto Downtown

DoubleTree by Hilton Toronto Downtown

8.4
Excellent

Based on 6,708 reviews
 
108 Chestnut Street, Toronto, ON M5G 1R3, Canada
  +1 416 977 5000
DoubleTree by Hilton Toronto Downtown - Toronto, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
Cancelon $115
Hotels.com $115
KAYAK $115
Cancelon
per night
Hotels.com
per night
KAYAK
per night

Rooms

Check-in
Check-out

Queen Rooms

$115+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$115 per night
IMAGE
Queen bed
$115 per night
IMAGE
Queen bed
$120 per night
IMAGE
Queen bed
$133 per night
IMAGE
Queen bed
$134 per night
IMAGE
Unknown
$135 per night
IMAGE
Queen bed
$136 per night
IMAGE
Queen bed
$147 per night
IMAGE
Queen bed
$155 per night
IMAGE
Queen bed
$157 per night
IMAGE
Unknown
$164 per night
IMAGE
Queen bed
$166 per night
IMAGE
Queen bed
$167 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$174 per night
IMAGE
Queen bed
$191 per night
IMAGE
Unknown
$203 per night

Double Rooms

$141+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$141 per night
IMAGE
Double bed
$141 per night
IMAGE
Double bed
$142 per night
IMAGE
Unknown
$142 per night
IMAGE
Double bed
$143 per night
IMAGE
Double bed
$146 per night
IMAGE
Double bed
$164 per night
IMAGE
Double bed
$192 per night
IMAGE
Double bed
$217 per night
IMAGE
Unknown
$217 per night
IMAGE
King bed
$220 per night
IMAGE
Double bed
$243 per night
IMAGE
Double bed
$248 per night
IMAGE
Unknown
$253 per night

King Rooms

$115+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$115 per night
IMAGE
King bed
$119 per night
IMAGE
King bed
$122 per night
IMAGE
Unknown
$122 per night
IMAGE
King bed
$125 per night
IMAGE
King bed
$125 per night
IMAGE
King bed
$132 per night
IMAGE
King bed
$133 per night
IMAGE
Unknown
$133 per night
IMAGE
King bed
$140 per night
IMAGE
King bed
$146 per night
IMAGE
King bed
$150 per night
IMAGE
King bed
$180 per night
IMAGE
Unknown
$240 per night

Standard Rooms

$176+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$176 per night
IMAGE
Unknown
$188 per night
IMAGE
Unknown
$229 per night
IMAGE
Unknown
$350 per night

Reviews

Pros

Cons

Traveler rating

635
262
74
21
3

Time of year

Traveler type

Show reviews that mention

+
cn tower
warm chocolate
eaton centre
downtown toronto
warm cookies
walking distance
great location
parking garage
staff were friendly
bed was very comfortable
small room
breakfast included
close to a subway station
credit card
  • Okay
    Aug 2018
    6.0

    Last minute trip to Toronto

    The staff was very friendly

    Found hairs in our bed and some bugs place looks a little worn

  • Okay
    Jul 2018
    6.0

    Older hotel , clean

    The room was clean, corner room with lots of light. Easy check in and out.

    Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.

  • Poor
    Mar 2018
    2.0

    Stuck in Elevator! Hotel Mgmt. = USELESS & INCOMPETENT Refused Refund

    Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.

  • Good
    Nov 2017
    6.5

    The location is great.

    I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.

  • Excellent
    Oct 2017
    10.0

    Brilliant location!

    It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal

    Nothing

  • Excellent
    Oct 2017
    9.7

    Great staff and food

    The staff went beyond to meet my needs. Always cordial and friendly.

  • Good
    Aug 2017
    7.4

    Overall nice hotel

    Friendly staff, great location

    We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.

  • Mediocre
    Aug 2017
    2.5

    Rip off!

    1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.

  • Excellent
    Jul 2017
    8.8

    Clean and comfortable

    We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.

  • Excellent
    Jul 2017
    8.5

    Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.

    Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.

  • Excellent
    Jun 2017
    9.7

    They allowed us to keep our car in underground parking after check out wothout an additional fee which was very helpful

  • Excellent
    Feb 2017
    10.0

    Good Value

    I liked that the street was not busy, the hotel was clean, the staff was polite and professional, there is a sundry store and on-site dining. It is walking distance to Eaton Centre. They provided extra pillows and towels in our room prior to check-in.

    Housekeeping failed to replace each towel they removed and left us with only one roll of toilet tissue. We were on an Hilton HHonors floor but no one explained to us what made our floor different from non-HHonors floors. We are Gold status and were not offered an upgrade despite being offered one online for extra payment.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Stay at the DoubleTree by Hilton Hotel Toronto Downtown and enjoy modern amenities, impeccable service from our friendly staff and a warm chocolate chip cookie upon arrival. Located in a peaceful area in downtown Toronto, the hotel is only a short walk from the heart of the city and Dundas Square and offers easy access to a wealth of Toronto businesses, attractions, entertainment and shopping. The hotel is also close to Toronto Union Station, easily accessible to Toronto Island Airport and only 40 minutes from Toronto International Airport. Every stylish guest room at this downtown Toronto hotel features thoughtful amenities to make you feel at home. Refresh in the spacious bathroom, watch cable on the flat-screen TV and stay connected at the spacious desk with high-speed internet access. Upgrade to a luxurious suite for additional space and amenities. Host a successful business or social event at our Toronto hotel with 13,000 sq.ft. of flexible conference space and the latest A/V technology and stay productive in the 24-hour business center with a range of useful services and amenities. Maintain your exercise regime in the complimentary 24-hour fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. After a busy day exploring Toronto, enjoy lunch and an extensive wine selection in the stylish Hemispheres Restaurant & Bistro or savor exquisite, authentic Chinese specialties in the four Diamond-rated, Lai Wah Heen.

Hilton

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.4 Excellent

Based on 6,708 reviews

9.0

Location

8.7

Service

5.4

Comfort

5.2

Value for money

Things to Know

  • Friendly service
  • Great desserts & fruits

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased Accessibility
Babysitting or child care
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Elevator
Massage
ATM on-site
Express check out
Hairdryer
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)

Location

Most Popular Landmarks

  • Nathan Phillips Square 322 yd
  • Toronto Eaton Centre 0.3 mi
  • Art Gallery Of Ontario 0.3 mi
  • Princess of Wales Theatre 0.6 mi
  • TIFF Bell Lightbox 0.6 mi
  • Hockey Hall of Fame 0.7 mi

Toronto Travel Guide

Learn about Toronto on KAYAK

Nearby hotels

Closest

8.7 Excellent (3,159 reviews)
0.13 mi
7.8 Good (120 reviews)
0.19 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

7.8 Good (120 reviews)
0.19 mi
8.7 Excellent (7,467 reviews)
0.26 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

8.7 Excellent (3,159 reviews)
0.13 mi
8.7 Excellent (7,467 reviews)
0.26 mi
7.8 Good (120 reviews)
0.19 mi
Best prices found by KAYAK users in the past 72 hours.