Overview

Chelsea Hotel, Toronto

33 Gerrard Street West, Toronto, ON, Canada
+1 416 595 1975

$154+

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Rates

Overall guest ratings

7.6/10 Good
Based on 12,018 reviews
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Review highlights

  • 9.2
  • 8.7
  • 8.0
  • 5.0

Good to know

  • Great shopping

Nearby

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    About

    Chelsea Hotel, Toronto is in the heart of Toronto, walking distance from Yonge-Dundas Square and Ryerson University. This family-friendly hotel is close to University of Toronto and Toronto Public Library.

    Rooms

    Make yourself at home in one of the 1590 guestrooms. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a health club and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Child pool
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 12,018 reviews
    • 9.2 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
    • 7.9 "Good pool."
    • 5.7 "Average value."
    • 5.0 "Rooms are ok."
    • 4.6 "Bad amenities."
    • 3.4 "Internet is poor."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 5,047 reviews
    • 9.1 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
      9.9 "City centre within easy reach, said 99%."
    • 8.1 "Pool is good."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      8.3 "83% said the concierge service was amazing."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Only 52% found the balcony ok."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.7 "73% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
    • 3.4 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 3,845 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
      9.5 "Easily accessible by car, said 95%."
    • 8.3 "Very nice wellness & sports facilities."
      8.1 "top-notch fitness area, thought 81%."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.7 "77% said the concierge service was amazing."
    • 7.0 "Good pool."
    • 4.7 "Value below average."
      2.9 "The price was too high for 71%."
      4.2 "58% said the breakfast was too expensive."
    • 4.6 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      4.8 "For 52%, the lobby entrance was sub-standard."
      2.3 "77% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
    • 4.1 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.4 "86% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      0.6 "94% were disappointed with the minibar."
      2.1 "79% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.7 "83% were unsatisfied with the kitchenette."
      2.5 "75% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
    • 3.9 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall Rating

    7.2 Good
    Based on 961 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.2 "Pool is good."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.7 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 4.7 "Rooms are not good."
      3.5 "65% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      2.3 "77% said the bathroom was dirty."
      0.5 "95% were disappointed with the minibar."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 2,163 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
    • 8.6 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.2 "Pool is good."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      8.2 "82% said the concierge service was amazing."
    • 5.8 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      0.5 "95% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
      1.0 "90% criticized the small bathroom."
      4.9 "51% didn't like the balcony."
      2.3 "77% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
      2.3 "77% said the bathroom was dirty."
      1.9 "81% were unsatisfied with the kitchenette."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    View all review categories
    Good to know
    "Great shopping"
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