Overview

Chelsea Hotel, Toronto

33 Gerrard Street West, Toronto, ON, Canada
+1 416 595 1975

$159+

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Rates

Overall guest ratings

7.7/10 Good
Based on 12,023 reviews
See all reviews

Review highlights

  • 9.2
  • 8.5
  • 4.9
  • 4.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Chelsea Hotel, Toronto is in the heart of Toronto, walking distance from Yonge-Dundas Square and Ryerson University. This family-friendly hotel is close to University of Toronto and Toronto Public Library.

    Rooms

    Make yourself at home in one of the 1590 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a health club and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Child pool
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Long-term parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 12,023 reviews
    • 9.2 "Terrific location."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.9 "Good service."
    • 7.7 "Good pool."
    • 5.5 "Average value."
    • 4.9 "Rooms are not good."
    • 4.8 "Breakfast is below average."
    • 4.6 "Bad amenities."
    • 3.3 "Internet is poor."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 5,049 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      9.9 "City centre within easy reach, said 99%."
    • 8.9 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      8.4 "84% said the concierge service was amazing."
    • 7.7 "Good pool."
    • 5.0 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.2 "Only 52% found the balcony ok."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
    • 4.9 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      2.9 "The price was too high for 71%."
    • 4.4 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 3,967 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.5 "Easily accessible by car, said 95%."
      9.9 "City centre within easy reach, said 99%."
    • 8.0 "Very nice wellness & sports facilities."
      7.8 "top-notch fitness area, thought 78%."
    • 7.7 "Good service."
      7.3 "73% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      8.0 "80% said the concierge service was amazing."
    • 6.5 "Pool is mediocre."
      5.6 "Only 56% thought the pool was clean."
    • 4.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      1.2 "88% criticized the small bathroom."
    • 4.4 "Value below average."
      3.6 "64% said the breakfast was too expensive."
      2.5 "The price was too high for 75%."
    • 4.1 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      4.6 "For 54%, the lobby entrance was sub-standard."
      2.1 "79% thought the facilities needed updating."
      3.8 "62% didn't like the architecture."
    • 4.0 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.7 "93% were disappointed with the minibar."
      1.6 "For 84%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.6 "84% found problems with the furniture."
      1.2 "88% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      1.8 "82% were unsatisfied with the kitchenette."
      2.2 "78% had problems with the shower."
      2.4 "76% thought the tv was sub-standard."
    • 3.8 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 961 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
    • 8.0 "Pool is good."
    • 5.6 "Average value."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
    • 4.4 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      1.7 "For 83%, the rooms looked old."
      3.5 "65% said rooms were small."
      2.3 "77% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      0.5 "95% were disappointed with the minibar."
      2.3 "77% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 2,043 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.5 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.0 "Pool is good."
    • 6.9 "Service is ok."
    • 5.4 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      0.8 "92% were disappointed with the minibar."
      0.9 "Air conditioning was criticized by 91%."
      1.3 "87% criticized the small bathroom."
      2.0 "80% thought the tv was sub-standard."
      2.6 "74% were unsatisfied with the kitchenette."
      2.1 "79% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 3.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
    "Great shopping"
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