Friendly clean Nothing
The overall reception and friendly atomosphere the service at the pool was poor. ( no information about towels, no change of towels) also I would like to have better information about the different service for massage, and other health and beuaty treatments
I like the swimming pool price was included in the hotel rate The breakfast experience wasn't at the same level as room and swimming pool . The breakfast was at continental buffet and the location was a bit old fashion I am used to be in open space with very nice view to spark your day out..... but the quality of the breakfast was very good.
Very good barman! Sauna is very poor and on bad location!
location spa and pools are very old
Dinner but not brakfast Perosnal at restaurant expeditive,matress bad quality,cheap and funny fitness equipment
This is the only hotel with a pool in the surroundings. These cannot be found in Padua. Abano Therme is a place which stayed in the 1950s and did not come out of it. The staff was not too polite. Breakfast was untill 10.30h and from 9.50h there hardly anything left at the breakfast table. The lights went off at 10.25h while we were still having breakfast.
The location was centrally located in Abano Terme and the continental breakfast was very good. My wife used the pool and was very pleased with the warm water. The hotel staff was very friendly and accomodating. We would definitely stay there the next time we visit Italy. No.
Swimming pools. No.
We played golf - T times were kindly reserved by the hotel staff. Welness - no saunas, looks more like a hospital
The outdoor swimming pools were great and the foyer was impressive. The resdients bar closed far too early (12pm....!?)
Good location, ok breakfast, desent restaurant, reasonable value for money AC not cool enough, shower not very powerful
Accomodation and Wellness (pool) Restaurant needs refurbishment. Price for dinner for our children (7 and 12) were not disclosed beforehand and we felt overcharged on that at the end.
The hotel gives you a family feeling, personal treatment and the whole staff is always ready to help finding regional trips or any other requirement. Food is the best that money can buy.
quiteness, breakfast and pool
amazing design highly skilled staff moderate prices good buffet dinner
Everything was extremely well maintained. The beds were comfortable and the breakfast was one of the best I have experienced in Europe. This hotel should be a 5 star given the level of amenities available, facilities, and the professionalism of the staff.
It was the best time. Nice hotel.
Hotel staff made us feel as very welcome guests. We have got the best service ever. Nothing
good hothel with fair service , good location and easy to find in the town because located on the hotel ring ,rooms are clean
The use of the pool at 8euro per person per day is excellent value. The food available for breakfast was very good with a large selection.
We found the staff friendly and accommodatingg and the room was attractive and comfortable. The facilities including the gym, the thermal pool with jets and aquagym classes were most enjoyable. We would definitely stay there again. Would have liked regular dinners as well as buffets.
Spa facilities were good. Hotel is a little old and out dated. More for the elderly rather than a young couple.
Very friendly and helpful staff. The pools are wonderful and unlike other spa hotels, there is a refreshing large cool pool in addition to the thermal pools. The mini-suite is a very large room with two toilets but no separate area for privacy while someone is sleeping etc. Wifi is in the lounge only and very expensive, as it is in most Italian hotels. Swimming pools are not included, so there is an extra charge of 5euro per day per person, amounting to 95 Euro for three people x5 days -- this does not include any spa treatment.
The staff were fantastic and helpful, the pool and spa facilities amazing. We will return for sure.
Garden is reallly nice, rooms are spacious - Personal is friendly and always ready to help. Unexpected fees to access the outdoor swimming pool (35 Euro/person).
every thing from the moment we entered the hotel until we left, it was really a 4* hotel, staff and food. i would have liked to know about the spa wile booking i could have joined it.
breakfast Very difficult and expensive to get to. Extra charge for use of swimming pools wasn't apparent until booking in. Difficult to get around if using public transport, we had very bad experiences with buses.
We went here for our honeymoon and wanted a relaxed hotel with a good swimmingpool. That is what we got. It is part of a thermen/spa complex but we didn't use those facilities. Because of the mineral water used in the spa, there were lots of old folks, but that was for us not a problem. The interior of the hall and dining room is quite old fashioned, as is some of the dresscode of the personnel.
Very nice place to relax and to enjoy the Italian sun at the pool. People are very friendly and helpfull without beeing invasive. If you are looking for a place to relax (pool, read, massage, etc.) it is highly to be recommended. no :)
Very good service and professional staff, wide choise of dishes, high class specialists in Clinic and SPA, high level of hospitality. To reconstruct old building
Relaxing, swimming pools
4* hotel but bathrobe for rental at the price of 18 €/person!!!! children less than 2 years old should pay 15 €/night (as declared on booking confirmation) but was invoiced 30 €/night! absolutely no worth dinner at hotel restaurant for 40 €/person......
Welness was very nice, located 30 km or so from venice and 10 from padova.... Very nice room for the money.
early closure of spa in th evening (7pm)
Very friendly staff, nice breakfast, good spa area, clean rooms No bath-tub in room
staff, atmosfer,location, service
spacious room, excellent location, no noise, clean termal pool, very good value for money, close to Venice...
The town, the coffee The attempt to charge for the pool, seemed to be the only hotel in town not to advertise its location on the local signposts, the ability to book in English but not to have anyone speak it (not a good complaint I know as I should have expected to need to speak/understand Italian in Italy)
Beware of this hotel. They tried to charge us 20 euro's per person (80 euro's in total) to use the swimming pool and we were only in it for 15 minutes on the day of our departure!! - their reception did not tell us when we checked in that you had to pay to use the pool nor was it contained in the booking conditions.
I liked the hotel location, the helpful and kind staff. The fact that the hotel was small and not crowded contributed to the relaxed nature of it
location great, right in the center. Nice staff. Large gardens, nice SPA pool. I benefit from a large room so it was great. Room confortable. At this period, this is an empty space in an empty city. price for lunch charged on the bill with no information on what we paid for this amount of money. Mistakes on the bill.Missing a kettle in the room for this hotel rate.
a very pleasant stay
i like in my stay there the comford not so much the position of the hotel.
Nice and clean room, free parking, near to motorway The breakfast at Sunday was terrible. We were the only guests in the hotel, so there was only toasts with jam
Nice and convinient for car travellers
quiete, good parking, near to autostrada nothing
I liked how genuinely friendly, gracious, welcoming and professional the staff were. Very relaxing environment. Excellent treatments. Very good value.
Pleasent stay in a good location with excellent facilities. Good parking and spa. Bathrooms need a lift-up, should have instruction booklet about the room facilities (switches, etc...).
The staff, the termal pools (both the indoor and the outdoor ), the hotel itself, make together a great experience
a traditional spa hotel with great list of treatments
It is the nice hotel,I liked it before, but it changed for the worse. But this is my personal opinion. And I left this hotel in two days. I like nothing nice to me during my last stay at Abano Ritz Hotel Terme becouse the hotel doesn't like the guests, who books this hotel by internet, they are frankly speaking about this, and they gives these guests the very uncomfortable rooms and expensive lunch&dinner. So I had to leave this hotel in two days. I know Abano Therme, so it was not difficult. I like nothing during my stay at Abano Ritz Hotel Terme becouse the hotel doesn't like the guests, who books this hotel by internet, frankly speaking about this, and gives these guests the uncomfortable rooms and more expensive lunch&dinner. So I had to leave this hotel.
The space and the old fashoined feel and service Rooms were too hot!
The classical music "concert" every Monday night! The outdoor swimming pool. Restaurant opening hours... not good at all...
Classy hotel with a relaxed atmosphere; perfect for a short stay and if you want to relax. Nice outside swimming pool; open till 11.00 pm. Overall higher age group, mainly Italians.
As usual: home from home.
5 star hotel with 5 star quality in service and restaurant. Hidden cost of doctor exam, use of sauna and haman and bathrobe. Otherwise, the hotel is top notch.
superb food and very courteous staff, also swimming pool was paradise
This is not 5 star hotel. Hidden cost sauna.
the atmosphere of the hotel was so nice and easygoing/Iliked the food the room and the nice pool
the food the service is too stiff and stressed. rooms can not be 5 stars
The room was comfortable and the surounding pleasant. The atmosphere was peaceful and calm. There was opportunity for walking and shopping. There was less information about the surpunding available then was expected. It was easy to get lost and we did not have information on how to get there.
Good location, swimming pool with warm water, parking Small room, not always all food at breakfast, too early closing swimming pool
The pools were nice, the rooms big enough to feel well The hotel is run down. The spa area is not inviting,very poor.The evening meals never tasted like Italian food and always have been served cold.
Central location/ price/comfort/ spa facilities Dining room is chaotic - no wine waiters at hand/ courses served before last one finished/ meals served cold/ obvious tensions between staff in dining area/ Grotto area/sauna too removed from pools/ maladorous/ badly maintained/decorated
Everything was very good. In particular, excellent location and very nice park.
Excellent location in green setting. Clean room, comfortable bed. Very crowded breakfast area (group tourism).
Fine staff, good and quiet location, reasonable price, relax in swimming pool with hot termal water Guests in this hotel are mainly retired people.