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Excellent location. t the weekend the staff did not speak much English. As a result we were not able to negotiate internet access until the morning we left. On Monday the staff changed and solved the problem. I would not recommend the downstairs rooms with castle view. The rooms are directly facing the castle but also the pedestrian footpath so passersby had a good view of us.Not enough storage,cramped room.
The accommodation was wonderful and the food amazing
The hotel staff and location were very good. Our room was too small and the proce for it was a bit too high.
A very nice room with view of the castle across the lake. An excellent breakfast with hot choices.
The rooms are very nice and beautifully decorated. Location is excellent in terms of exploring Trakai and Vilnius as well. The airconditioning didn´t really work at all, even though the receptionist kindly advised us to use it. The rooms are tiny. The reception is in a confusing location. You really don´t know where you are supposed to walk in.
Location Lack of information about possible local activities
The fine location, good kitchen of restaurant and excellent waiters.Magnificent breakfasts! Strange
Very Clean, and Staff are very helpful
The view of the castle on the lake. The beautiful walks.The boat trip.Location Location.This is one of europes hidden tresures.A Must trip for every couple.And most of all value for money. No first class.a very helpful and friendly staff.
The place is very romantic, the view of the castle is stunning. The staff is very friendly and the food is extremely tasty. All restaurants and bars close at 10 p.m. which is very early I suppose.
New hotel, close to the old town for a excellent price -
It's recently built, so very clean and comfortable. Although described as "central", it's not near anything particularly interesting. It's at least a 15-minute walk from the station, the old town, and the new town.
Everything is perfect besides the parking. It's far from the hotel but at least it's not expensive
Clean room, responsive staff, location is good. Poor sound insulation of walls.Some guests night noise.
I like everything. It`s good combination of price and quality
The location of the Hotel is exellent choice if you would like to see Vilnius as a weekend tourist. Located at the city center -about 15 minutes walk to most popular monument. Close to bus station, geat pizza oposite the street and round-the-clock mall just five minutes on foot.I recommend. I'm alleric to dust so I was dissapointed that it was not vacuumed under the beds, and cleaning ladies haven't used vacume cleaner anywise in three days of our staying.
A stylish hotel for young people and families.Not expensive.Original breakfast room - on 3rd floor!
It is a modern hotel, walking distance from the old part of town, good location. No.
hi i was in hotel gile from 11 nov till 16 nov,i like staff behaviour.they are very kind.i would like to stay again there :) when i booked hotel so i read that i can get king size bed but when i asked for king size bed then staff say we dont have such bed.i didnt feel comfortable because bed are seprate.so i would like to suggest you to get king size beds.
Excellent breakfast, staff was great when we needed to order a cab, very comfy rooms, very convenient to a supermarket Could use hairdryers in the rooms; shower doors created a bit of a flood, even when closed
Swam in the lake, went into Trakai to visit the castle. The food was very good, and well presented, staff very helpful and friendly. Access without a car. I will add, I was given lifts free into Trakai twice! Thank you. Also, a map of some local walking paths (if any) would be useful, so one doesn't have to drive.
Good location oposite train ststion. Excellent view. The room we stayed in was rather noisy near to some extractor fans. Soap dispenser not working in bathroom.
The location was good as it was close to the old town and transport facilities The room was very small and basic
Staff Speaks english, good service. Room was not clean, they had to move me to a clean room.
Localization 3 min walking from railway and bus stations as well as old town. Breakfast acceptable as for continental breakfast. Nice view from window to the old town. It was pretty cold in the room, heating system was archaic. There was no signs of sound isolation - every word spoken in neighbour room could be heard clearly.
Excellent view, close to the old city, own guarded parking, easy to get to.
Good value, location by bus stop and station. airy room with good view out of large window. restaurant open late. Restaurant badly heated. not enough water pressure in shower. layout of bathroom. not enough television channels in english.
It was close to center of city. Young girl in recepicion was saucy with me and with other clients, but next day other person was ok.
Staff were courteous and restaurant was very good. Internet was down more than it was up and not available in all rooms.
I booked a cot for the room but staff had to take one from another family as one wasn't available for me even though it was booked in advance.
Cheap hotel, Perfect location, needs renovation, rooms very old
very close to the airport over the night the room was cold, the hotel's outside firm is not Adelita
The proximity to the airport terminal is really 50m.
Location cross the Airport Price, to expensive
its location was good,no hot water very very basic
The price is good and the room was clean. the bath foam and shampoo were not put into the bath room
location, brekfask Bedbugs !!! in room 217
In the sauna it was not possible to bring -water-beer and so on due to some happenings with glas. This was too bad you not could get anything to dring in this sauna area. My suggestion to this serve the drinks in plastic glas then the hotel also sell in the area Regards Reidar
Breakfast, garage, king-size bed Bad weather in Vilnius
Clean room and I liked the old building
Noting special, everything was good. No.
The restaurant was booked (too few seats)
good location, good breakfast, nice bathroom there could be a small terrace outside the hotel doors.. especially as they have a bar and a restaurant next to.
The rooms are big and comfortable. Mini-bar offers a big selection. The food at the restaurant was excellent. Free parking. They put us on the first night to the regular double room instead of suite. After complaining the problem was resolved. Pay-TV didn't work. No wireless internet in the rooms. There's nobody during the night time at the reception, the hotel is actually getting closed, and you have to ring the bell, so the guard(!) let you in. Many little things ruined an overall impression.
Very comfortable and clean hotel. Price/quality correlation was excellent. Very good breakfast. The pool and sauna were for additional money and it was necessary to book them in advance.
Impressive hotel and nice location.
Staff was very kind, helpful. Nice rooms. Hotel located near from old town. No
Excellent spacious suite at very reasonable cost. Free WiFi, Good bar and restaurant. Friendly and helpful staff.
The unique facilities for refreshness and the excellent food.
For a normal price you can get a bed for a night and a decent breakfast. nothiing special though Lady at the reception although was quite nice but a little silly, she couldn't arrange the reservation and normally explain answers to my questions
good value for money in a good location near center
Good hotel to stay for a couple of days. Very noisy when someone gets up early and slams doors
Very good combination of the quality and price plus location, which is near city center. N/A.
Large single room, well furnished with large comfortable bed, spacious desk, cable internet connection, possibly also wifi but I did not check it. Perfect for some computer work in the evenings. Large bathroom, very large and comfortable shower. Rich buffet breakfast with good quality hot and cold food. Easily get to the centre in 20 min walk, or with public transportation.
Location and cleaningness. DVD player in the room.
location not easy to get to internet connection was poor
friendly staff, good breakfast room was`nt as in 5* hotel. luxury details but but like good 4* (i was in a suite)
Room Breakfast staff very unfriendly, No Bar
So impressed with the help we got from parking the car, to taking luggage to the room. All lovely No
Very nice room, good breakfast, central, quiet location and friendly staff. Air conditioning did not work properly.
The service, the huge bed. The noise of electric transformator somewhere above the ceiling. I had to switch off the electricity by pulling out the magnetic hotel card for night.
Hotel is very centrally located within walking distance to all sites of interest. Decor was very pleasant, room and hotel very clean, fantastic breakfast buffet, great bar. Friendly and helpful staff.
My 3 visit , and i will definately come back. Always meets and often exceed expectations.
It was very central for the old town in a part of the city that is obviously going to be an upmarket shopping and tourism district. It was buzzy at night and was easy to find later. There were a lot of roadworks going on, which, although a short term issue, could be a problem for people with limited mobility. Also, a bar on the square immediately outside the hotel played very loud music during most of the day, which could be annoying for sleeping in!
Great lobby and lounge area. My room was slightly worn out and bathroom cold.
Everything was excellent!! We will surely return!
Very centrally located, good food in restaurant.
Perfect location, cosy atmosphere, nice atrium, comfortable old-fashioned lobby bar
Location, very friendly atmosphere No
Reallly cosy and the staff is very nice and helpful Disastrous breakfast
very expensiv car.
Breakfast to the room for a small extra fee, service-with-a-smile attitude of the staff and complementary bicycles.
location and interior of hotel and room
Friendlyness and helpfulness of staff
Location of Hotel
location. modern facilities.
Good location and nice hotel.
It's not cheap, but has the standard Novotel advantages: nice room, air conditioned, good breakfast, helpful staff. You get what you pay for.
Ideal location, pleasant staff, tastey breakfast, comfortable room. Perfect for our city visit.
If you are in an East facing room, ciews are great, but sun shines right through the blinds like they weren't there.
Location, breakfast, internet access, helpful staff There was nothing I didn't like. Beautiful city and wonderful hotel. Would definitely stay there again and would recommend it to friends.
Very good location. Breakfest is quite ok. Shower was broken, bath had a problems with drain. As usual photos looks much bettere than real life.
Great location, i had a room on a top floor and it had a fantastic views over the city, WiFi.
central location, access to internet lack of heat control in room, but got used to the heat little access by window to fresh air
All was at good level: location, staff, dimension and quality of room and bathroom, breakfast (reach and good quality) nothing
Loved it. As a single occupant of a room (I went with my brother, who had his own room), the room was smaller than I would have liked but it was adequate. I have stayed there before with my husband and the room size was perfect. The rooms were clean and the staff is fantastic. The breakfast has something for everyone. The location is great also, close to everything.
Rich breakfest, but local oriented, styled furniture, nice staff at the reception. The room was not heated before my arrival. Not very tastefull coffee at the breakfest. Ta káva byla opravdu strašná i podle ostatních účastníků akce.
Sympathy of the workers Very busy roundabout in front of the hotel, with lots of traffic.
Cleanliness, breakfast with many fish dishes desirable tea facilities in room
Fantastic staff, appreciated the secured gated parking in the back.
The staff were excellent - extremely helpful and polite. Free internet in the lobby was very useful. Small room and bar shut at midnight.
The hotel is in the city center, but noise isn't present. An interesting breakfast. We have come for a breakfast at 9.45, the meal was already completely cold.
everuone was very helpeful
very good breakfast,not bad restaurant sauna is not for free
Very central location and easy for touring Vilnius. Good breakfasts and friendly staff. Our room was very small and disappointing. Especially as we put this trip together and booked up first and all our friends in our group had much larger rooms for the same price. We could barely move around the room.
Good internet connection. Parking place. Location is very good, just opposite of the old town gate. Some lack of hygiene (for example, the room carpet had many stains)
Nice and very friendly staff, comfortable bed and room.
Tha staff is very kind and professional
Location Internet access was a problem. After a lot of efforts we were able to connect.
the staff was extremely friendly and helpfull. The room was spacious and comfortable we got a smoking room (there doesnt seem to be a choice in that respect ie all rooms are for smokers). Also, there was a little plumbing problem resulting in unpleasant smell.
The quiet atmosphere and position near the Old City no
Well-situated in old town Very small room, but this was understandable as it is in an old building, formerly a convent.
The hotel is really lovely! I liked most of all the hotel's location nearby the Old Centre and market where I could buy "village" national food and its low price per night. Breakfast was rich and quite enough to "fill in" oneself in the morning before the whole day of city exploring. The staff was very friendly and helpful to me. Since I'm from Moscow, Russia, I appreciated it that all staff spoke Russian without any problem and did not treat the Russian visitors as their old enemies. The room was clean and cosy, all furniture was new and in a perfect condition. All facilities were in order and worked fine. Just one thing could be improved about this lovely hotel: heating system in the bedroom. While in the bathroom heater worked well, I can't say the same about my bedroom. In spite of the fact that I turned the temperature level switch to 5 - its maximum position - it was still a little bit cold in the room all night. It is not a problem for those travelling in summer time, but since I was there in the middle of November, I would have appreciated the higher temperature in my bedroom. Apart from that, I've nothing to complain about!
Three of us stayed at City Gate and we were not disappointed. It was very good value.The inclusive breakfast was more than adequate. The staff were friendly and helpful and their English was excellent - a great help to us! The venue just outside the city wall was so convenient. The room was in a smoking zone and when you left the room and entered the hallway the smell of smoke was overpowering.
Brand new hotel, very nice room with super bed, good breakfast, designed cozy bar. Bath room cabin.
Attentive staff. I booked a double a double room, but it wasn't. It was a triple room. We have problems with shower. The water in the douche was so cold or so warm independent of fixing.
Extremely friendly and helpful staff...having stayed in most hotels in vilnius this offers definately the best value proposition and is central! Don't miss out! No free in room wifi but only costs 5lts for 24hrs so not a real issue.restaurant attached was supposed to be open till 11pm but was closed at 8pm so no opportunity for even a hot drink.
Very poor breakfast.
room is very comfortable, stuff is very friendly, price is good
Girls from reception are very friendly. Restourant is perfect!
- Excellent location (5 min walk to the Old town) , completely new hotel with small but sleek and well designed rooms, very helpful staff, free internet at the lobby (both wifi and a terminal) and free parking at the back. We stayed there twice already, definitely a great choice for exploring Vilnius...
Problems with a breakfast, time with 9 00 - 9 30 meals weren't!
Clean, nicely decorated rooms, new hotel. Very helpful people at the reception. Good that they had free parking at courtyard. Breakfast was very poor. And everything was finished by 9, although breakfast was till 10.
Good location to Old Town and parking is ok. The young hotel staff was kind and helpful. The street side is very noisy and the rooms are small, the yard side is ok and spacious
Friendly staff, good location on the mid way from airport to the city center Old stained floor carpet in the room. Poor insulation from the street noice. Small "soviet" style beds
Quite close to railway station and to the city center. Big supermarket with restaurants which is open until midnight within 10 min walk. Own parking lot. Никаких проблем с русским языком :) Actually it looks more like a motel(although a good one): thin walls, only the most necessary furniture, shampoo for extra charge. Wouldn't recommend it for a couple having a romantic trip.
the room, very spacious and clean not so close from the center but still reasonable to do with a walk
The hotel was very good and the price of it was accordant with an offer. It would be nice to have possibility to have a map of the city at the reception desk.
All necessary facilities for a fair price. Not luxury, but quite ok. The location is not too charming, but it is within walking distance from the old town and the railway station.
shower didnt work
Value for money which included breakfast.Staff ok. Clean. Fire escape door blocked by furntiture and was lock. Rooms were cold after 9.00am as heating was turned off.
- it was pretty close to the city center yes, they need to change everything. the breakfast was very bad and not self-service (i got 2 slieces of ham and 1 piece of bread). i had erly check out (6.00) and they refused to provide me with breakfast even the evening before my departure
New bath towels and pillows.
The hotel is a very good choice for those who prefer good service & comfort for the smart price. The room we were staying in was spacious & clean, wi-fi was working well, the location is ideal to reach the old town & get to the bus/train station on your way back. Surely we'll come to stay there again.
Very cold room. wi-fi impossible catch iscsi
Good location, friendly staff I was short of a large mirrow
Possibility to sleep for small anount of money Very slow hotel staff.
The room was very spacious The breakfast routine could be improved.
location The bed in the single room is a bid small.
A really high quality/price ratio. Definitely a great choice for a several-days stay in Vilnius. A very spacious en suite room with nice view was clean and tidy. Very cheap internet access (just 1.5 eur per 24 hours). Very friendly staff speaking English, Russian, a bit of Polish. Really worth choosing!
The bed could have been better. An 5 cm matress on top of the spring-matress would have done wonders. Our room had also windows directly to the the main-street. With at last 30 degres and no air-condition, the trafic was a problem.
Not much Room's decor was old 1970s Yuoslave feel about it, carpet was dirty. Noisy and hot. Breakfast was feeble. No elevator. Very poor value for money.
Very serviceminded personnel, great location and good standard