Troy Hotels

Hotel was quiet, clean, and comfortable. The staff was very pleasant and informative. I didn't use the pool, but it appeared to be nice for families. I especially liked the air conditioning unit (Amana) in my room. Too many hotels use a/c units that are noisy and disruptive when they run. This came on quietly and ran without noise. Almost soothing!

I could only find an ice maker on the first floor and I was on the third, so it was not the most convenient. I didn't see any signs on the third floor indicating where an ice maker was, but it was late and I was tired.

Nothing, they were inconsiderate and did not know what they were doing. When major potentially awful mistakes were made there were no apologies even made, let alone the offer to discount rate. I cannot be more disappointed, awful.

The Hotel was a nightmare my dad and brother were checked into a room that had not been cleaned, they were assigned another that smelled of mold,at 1am someone used a room key and walked in, the front desk had rented their room to another customer.

Easy access from the highway.

There was a hole in the shower and the in-room refrigerator didn't work.

The front desk lady (Theresa) was charming, and really cheered up my stay.

Nope. The price was decent.

Beds were comfortable, free food was great, & the staff was accommodating.

There was a bug in the room, but I killed it. Not a huge deal.

This place has some not so good online reviews. I found it to be very clean, the AC worked like a champ, the staff was very friendly and helpful, and it was a great value for the price. It appears to be mostly working guys in local industry staying there for the week for their jobs. The facility is old and looks its age, but overall, it was just fine and I'd stay there again without a second thought.

The place is dated, but you can't expect four seasons amenities for around $50 a night. The free breakfast wasn't much, but there again, I doubt there is an executive chef on staff.

Location is perfect. Good breakfast. Quiet. Large room.

Room want bright - typical for hotels. Small bathroom.

A nice area, basically just a typical cluster of hotels and restaurants near the interstate. Hotel was a little older, but clean and comfortable enough. Nice breakfast

Was further from St Louis than I thought.

Comfort of room

Wished pool was indoors

Your employee was very accommodateing.

The smoking room but we agreed to it because it was the only suite left.

The staff was excellent!! They bent over backwards for us and we're very pleasant!

It smelled heavily of smoke in the hallways, always a large group of loitering smokers at the entrances. Our room smelled musty all the time. Hallways littered with pizza boxes and dirty towels. There was no fridge and no microwave in the room. No Gideon Bible either.

Bed was very comfortable.Great pool and outside sitting area.

Pillow in the bed were small.

The rooms were clean and well maintained.

First time in a long long time I have been charged more than the total amount (including taxes and fees) that I was given when I booked the room on-line. When I asked the clerk about it he was very unhelpful. Also the entrance to the parking lot is blocked making it difficult to get to the hotel. The exercise room was closed when I got there. Also the front door to the lobby was not working properly and would not open automatically.

Clean and comfortable

I stayed there with my son for 2 nights.The staff were so friendly,t my friend felt they were his friends and he needed to say goodbye before we left, the pool was clean and warm so my son enjoyed swimming, the breakfast was good as well.

It had a convenient location, comfortable bed and was a decent price/night

Had a horrible smell and the place felt/smelled musky

Nearness to destination

Bathroom was substandard, toilet wasn't anchored, bathroom sink took forever for hot water, bed was uncomfortable, room smelled.

Staff members were very friendly and accommodating!

Door did not close tightly, sink was leaking. Walls were dinged up. Rooms are in need of a face lift!

Accommodating to early check in needs Pool open later than most hotels Clean, welcoming lobby Staff was helpful when we needed extra towels/linens

Room was booked for 4 guests and we weren't provided with linens for the pull out sofa, we had to call and ask Dog owner a couple rooms down had 2 yappy dogs and clearly wasn't worried about disturbing other guests. I am a dog owner myself and am pro dog hotels, but I can definitely see this person ruining peoples stay.

We had a very clean room, comfortable, the pool was indoor/outdoor. The dinner and drinks included were a fantastic additive and was delicious. Breakfast was beyond what was expected. We will only stay in a Drury Hotel from this point on. NO complaints

Large room with two queen beds. Comfortable beds. Easy to find.

Arrived at night and left early the next morning. The same front desk person checked us in and out. He was not welcoming. Just went about his job, indifferent to the guests. The continental breakfast was below average. No fresh fruit. No sweets ( donuts, coffee cake etc). It was clean, but unimpressive.

Room was clean & comfortable

Housekeeping tends to wake me up even if the "Do Not Disturb" sign is on the door. The breakfast area was out of coffee at 8:10 am and staff said there would be no more.

location

ageing, worn, smell of smoking everywhere

The room was clean, modern, and the bed was very comfortable. The staff was friendly and helpful. The hotel has a restaurant and bar on the lobby with pretty late hours so it was convenient to grab dinner after a long travel day without having to get back in the car.

Its not the cheapest option but you do get the better experience that you are paying for. But you wont find free breakfast or some of those others freebies a lot of other hotels have.

Rooms were musty and odorous. Outlet covers missing,Toilets not in working order. Refrigerators needed defrosting, freezer so full of frost could not get anything in it. Houskeeping needs inspector to follow behind them. First room I found mold on window curtains that was filling the room with mold spores as the AC blew across them. Management was fine with giving me another room, but all the other problems were consistent in the new room also. This hotel really needs a remodel!

It's only about 12 miles to St Louis. And there are several restaurants in the area

One of the amenities was suppose to be a refrigerator in the room. Our room did not have one, very disappointing.

The location was convenient to shopping center and restaurants

It smelled like cigarette smoke in the lobby and elevator

Closeness to restaurants and shopping. Close enough to St. Louis for easy access but not close enough to be expensive

Shower had no pressure

Employees were friendly and helpful. Keep going.

It was clean and breakfast and everybody was nice.

Nope

There was free internet and free breakfast.

The woman at the front desk was not very friendly. Additionally, I had a number of pieces of luggage to carry and the staff watched me carry them in and out. I did not know they had trolly carts until I was carrying my last piece of luggage out.

We stayed there to visit family and we had a great time. The facility was very nice and the staff was friendly and courteous.

Nothing comes to mind

It seems the staff have never dealt with reservations made through third parties.

The staff was friendly, bed was comfortable, AC worked well, and it was very clean.

Bathroom was tiny. The breakfest area was too small and they ran out of food. We had to go to a restaurant for breakfast.

Nothin

Gave us a smoking room when we paid for non smoking. Curtains were ripped. Room was dirty and carpet was disgusting. Flies were all over the breakfast and it wasn't fit to eat

It was quiet and very comfortable beds with alot of pillows

The alarm clock was old and filthy

Friendly staff

The entire hotel, with the exception of our smoke free room reeked with the smell of cigarettes. I have a problem with. The bathroom and dining area were very small and hard to get around in.