Tuchan Hotels

Nice basic hotel, clean & beds are comfortable. T.v with English channels. Good budget hotel for someone who will not be spending much time in room and just needs somewhere to sleep. On-site parking with no additional charge.

None Small bedroom , small bathroom , no lift ,

That the security agent was king enough to help us out with the code of the door that didn't work. That it didn't have someone at the reception 24/7.

No-one on reception after 6pm on Sunday and the building is locked, accessed only via a code. We were not able to enter the building as there was nobody on reception and the shutter was down over the reception area and we also did not have the correct code to enter, as the code sent via Active did not work. I spoke to a resident who was leaving the building at the same time , I showed him the code and he said that this was the wrong code. We could not therefore enter the building to pick up the key to the room which we had booked via the internet several months earlier. There are no instructions of what to do if there is no receptionist present. Also, there is nowhere to park. There is a private secure underground car park attached to the building, but you require a fob from reception to access the car park. There is no other close car park near to the the apartments. The apartments are based on a very busy corner road with non stop traffic and no footpath or inlet to stop the car, so my partner had to drive past the apartments a quarter of a mile down the road in order to safely pull in, I then had to walk back to the apartments to try to access the building. As I could not access the building I was left with no other choice but to seek somewhere else to stay for the evening.

Central position, affordable price, clean, kind staff, recommendable to other passengers

Well situated. Clean and new. Staff pleasant and helpful when there (not evening, night or early morning). Secure available parking. Room had everything we needed. Room not cleaned at weekend as no staff. Part time reception desk. 'Threat' of 15 Euro charge if kitchen area not clean on departure. Parking difficult on arrival as need key to access car park. Difficult returning key on departure. Breakfast poor value.

Excellent location within walking distance of the Castillet. There was a slight "drain" smell in my bathroom which in my opinion was due to poor sealing between the toilet and soil stack. This could easily be rectified by resealing.

I had free internet in my room The smell of sewer coming from the bathroom.

Clean, functional and private; plenty of kitchen utensils etc. Staff were polite and helpful. Easy access to the town of Perpignan and 15 min walk to the station. The image on the web is incorrect: the hotel is still being built and we had a noisy building site outside our window. Although the building we stayed in is very new, the heating and extractor fans did not work. We reported this but nothing was done. The room was a little cold but there was a blanket. There was a dangerous and busy road to cross to get to the hotel with no obvious crossing point. The hotel had no character whatsoever, you could have been anywhere in Europe.

Not much I'm afraid I stayed there expressly because an airport shuttle was indicated yet no shuttle or shuttle stop was evident when I arrived at the airport. Also, the TV didn't work properly, clealy something that was not a new problem yet hadn't been addressed by the staff.

nothing The absence of elevator and the very small surface of the room

The hotel was old fashioned and needs to clean up. The rooms with 2 children even if they are for free are small. Mind your head in the hotel!.The ceelings are low.

Ease of use Insufficient towels for 3 people

Helpfulness of staff. General air of efficiency

New hotel, fresh and easy acces from the motorway. Parking and internet connection included in the price The price is much too high for such location (140 Euro/night) and such hotel. The room are quite small but the bathroom is definetly too small. The swiming pool is more a great jacusi than a real pool as it is so small.

The hotel is in excellent condition, the pool was lovely and the staff were wonderful. Location - you need a car to get to the hotel - the web-site description suggests it was near to the centre of Perpignan, whereas in fact it was a 10 minute drive. Certainly not walking distance.

Comfortable,friendly (except Restaurant) Location - this is well out of town in a Commercial/Business area . Restaurant was mediocre and expensive

V. Nice breakfast Smoky smelling room

Comfortable room

The Hotel has a good location. The breakfast was plentiful including exellent fresh fruit salads.The room was well appointed and quiet. The quality and crispness of breakfast bread and pastries were below our expectations for France

The hotel is ideally located for the town centre, the rooms are on the small side with a small window so is dark. but clean, the bathroom was adequate and clean the biggest critism would be the corridors it has led lights and is very dark, the hairdryer did not work.

Hotel was clean and staff friendly. room and general facility was poor. Security poor.

from the moment we booked in the staff were excellent and made us feel very welcome

very friendly proprieter and his family. Made us feel very welcome. better lighting in the bathroom would have been good.

very thin walls you can hear the other even when he goes to toilet

Good price, free parking places near the hotel breakfast