Would you like to save as your currency permanently or for this visit only?
Access to the other Casinos The room was disgusting! Bathroom was very nasty and had to call housekeeping to come clean the bathroom again.
Tv needed upgraded as with the channels, no fridge.
Great staff, clean rooms and over appearance, very welcoming Some of dealers were rude
The charge of the Resort fee. This was our third year staying at the Gold Strike and the first year that we were charged a resort fee nted. We inquired about an upgrade in our room because we had received coupons for a 2 night complimentary stay but, we had not received them until after we had already booked our stay. The hotel customer rep would not consider our longevity with the hotel nor accommodate us with an upgrade due to our receiving our complimentary coupons after we had already booked. She kept insisting that they were under new management and the new manager was strict and stern in policy. It was some what offensive and not a good look at all. Sadly disappointed!
Rooms are clean, bed and pillows were very comfortable, and there were no problems. The TV in the hotel room was a bit old, so the picture was a low resolution. The casino floor was extremely smokey, and the machines were positioned very close together.
They are gradually accommodating more non smokers Late check in time...4pm
Nice room and Comfortable beds
We didn't have to drive and valet was prompt!! the pillows were very uncomfortable, the room was hot and air was not sufficient enough to cool the room. The coke machines were out of stock and even took my money.
The casino was our main reason for being there. It was great. The whole staff was polite, courtious, but lacked a little on the follow though. I would absolutely back, generally it was a good time but I would make sure I was not paying full room rates. If I had to do that I would go else where. out dated room, ice machine, on the floor didn't work, it took almost a day to get a do not disturb sign to the room,the toilet paper holder was broken and just stuck back on the wall, the buffets were mediocre & bland which is to be expected to some degree with a buffet and it did have a few high lights, but made me feel sick to me stomach at the end of the nIght. The only other problem I had was the TV. I understand you don't go to a casino to watch TV. The resort wouldn't gamble if you wanted to stay in your room, but they might as well had a tube tv in the room.
I understand that a casino type hotel is more for the adults but when it is the nicest hotel and the most affordable hotel in the area, it is a no-brainer that I picked this hotel. But there is no swimming facilities for the childre anymore so don't let the indoor pool entice you. You would think a hotel that large would have an indoor pool for kids. Anyways, the hotel staff was great and the Buffett was amazing.
Rooms were clean hotel was clean My only complaint was the water pressure in the shower was horrible.
rooms food is way over priced, not good tasting at all. no good value. better to go fast food place down the road, or a huddle house. food would be better.
Nothing Our flight/flights were cancelled due to weather at dfw, could not get there as planned, I had to cancel my res. I was still charged, this is unfair, I have no control over the weather or the airline, I will not/never ever again use this site or any other, priceline, orbitz etc.site for booking anything, the correct thing to do is fully refund me or let me comeback at a later time, I will let everyone know how this site works, andrew johnson,682 367 8707, perhaps a follow up would be nice, but then again that would be customer service
The rooms were clean and the bed was somewhat comfortable. The staff (Connie) stopped me from taking the free breakfast to my room which I have done for years and am usually offered assistance or a tray from other hotels including other Best Westerns. Connie at the front desk was very unfriendly to myself and my family and would not even consider our complaints.
Facility is clean and upgraded. Friends with us could hear shower running and people in hall way. To get to Casinos it's drive you own or PAY to get there, but it's only a few miles to any of them.
Easy access, friendly service, quick check-in and convenient to Gold Strike.
Accessible to local events and activities, as limited as they are in Tunica. Rooms needed better attention for clean sheets in the soda bed. Desk staff needs access to laundry for those coming in late and housekeeping has left for the day.
Good breakfast, comfortable bed, friendly staff! Also, we loved the fridge, microwave, and water fountain in the lobby (it's rare to have one in a hotel. .. made refilling our water bottles easy! )
clean motel and respectable staff
It had a comfortable bed It was not modern it was just a cheap room the furniture was really outdated and there was no deadbolt security was bad and needed repair I would rate it a 2 star at the most there were no bath towels just a hand towel to take a shower with and dry off with
Nothing The toilet didnt flush
The mattress was comfortable Couldn't stand the smokey atmosphere. Will not go back because of that.
The room was nice and clean The food was not very good.
Secure elevators, room key needed to access. Casino is small, dealers are not friendly, wait staff unfriendly as well.
The room The epic buffet during dinner time
We was in a non smoking room, we woke us and it smelled like someone was smoking in the room. Cigarette smoke was blowing out of the air vents. Had to turn the air of, I told the lady at the front dest and only thing she said was "sorry bout that"....had to chase someone down to get a drink, very rude Staff. Have to beg for someone to talk to you. We drove to gold stike 10 mins away order drinks from slots and cleaner nicer staff,100x's nicer! Go there!
The room was nicely appointed and comfortable. The king size bed was extremely comfortable. My wife and I enjoyed looking at the "movie set decor and props." There are a wide variety of slot machines and a few table games from which to choose. The hotel and casino staff were courteous and helpful. If we had won a jackpot or two we would have tried the in-house steak house. However, without a jackpot, the prices were too high for our budget. Except for the Saturday evening crab legs, the food on the buffet was mostly marginally edible and significantly overpriced as well. The little grill/deli possibly had better food but a sandwich, fries, and a drink cost more than the daily buffet! Around Thanksgiving, there is nothing to do in the area but gamble and play golf. TV channel selection was horrible but guess what? You can pay extra for movies in your room!
Our room smelled like mold. The entire room was moist. It was the nastiest hotel room I've ever stayed in.
The casino itself is fun with the Hollywood theme and the location is fine. The breakfast buffet was fantastic. I wish we had been able to partake in the dinner buffet as well, but the timing didn't work out with out other plans. They offer $2.00 beer on tap at the bar which was a plus for our group. The air conditioning didn't appear to be working at maximum capacity and the room was a little stuffy as a result. Not bad enough to request a move to a different room, but just uncomfortable enough to make sleeping a little difficult.
The price. I paid $37.40 WITH tax for a king room. Nice big comfortable bed. The shower had good pressure and soft water. The casino was so-so and the breakfast buffet was disgusting. Breakfast buffet.....barf. so not worth the $10/pp
Buffet value using time in the casino, $5 senior dinner Buffet and 55 cent Breakfast Buffet Pool hours, should be open all night for us night owls.
Interior rooms which overlooked casino floor and movie like atmosphere. Secure elevators which required a card to access all floors was nice surprise. There was nothing else to do if you were not gambling or playing the slots.
Room was very nice - roomy, clean - excellent for the money Casino was not really clean - slots were sticky from drink spills
I had a great time at Tunica Roadhouse Casino & Hotel. The room was nice, just like the picture. I was looking forward to relaxing in the jacuzzi, got in with some bubbles, turned on the jets and all of this funky stuff started floating on the top of the water. If a hotel offers these tubs in their rooms they should b maintained correctly. The overall stay was great.
room at check in they couldn't find us in the computer at first, then they wouldn't use the same credit card used for resevation, i had to use a different one. they said it was for legal reasons??? i wasn't happy with that.
The rom was fantastic, the shower was dirty, over all my stay was great. The shower was dirty, the room was dusty, over all it was nice.
Friendly staff, romantic room, fun casino games, hot tub in room was relaxing for our little honeymoon getaway No restaurant
Room reeked of smoke. We needed an air freshener and purifier in room Furniture reeked so bad it had to be covered with sheets Carpet was very dirty
I love the Roadhouse hot tub in the room. It is my favorite hotel because of that. It is relaxing as well as a great place to have fun. The power was out when I got there and had to wait a few hours after a long drive to get a room. I wanted coffee the next day sent to room and the housekeeping didn't bring it until I happen to hear them knocking at another room down the hall.
Price was good Elevator dirty, bathroom had rust spots in many areas. looked dated and rode hard.
This place is cheaper than the others for a reason. The hotel smells like a smoky, old, dirty hotel. Smoking is allowed at all casinos, but after visiting the other casinos this one has the most smoky, musty smell. The suite was a suite, but the floors and furniture were dirty and old. The tv had lines going thru each channel, probably bc it was an old tube tv. Wi-FI is not free, it's $11. I didn't expect something brand new, but I expected at least the quality of a Holiday Inn but did not get it. This place is in desperate need of a remodel.
The staff was amazing
Casino had a horrible mosquito problem. There was construction going on interrupted my sleep everyday and also knocked the power out a few times.
The bed was comfortable. Pool and jacuzzi were great No free internet 10.99 a night per device tv was poor at best
We liked going to the casino and gambling as well as the restaurants inside the casino. We paid upwards of $150 for one night stay in a king bed suite (only single bed room available) and the room was disgusting. It was damp and the windows were condensated, the televisions were old, the sheets and blankets were old and needed to be replaced, the lights on the wall were rusty as was the shower curtain rod and vents in the room. The shower curtain was moldy. Everything was dusty and there was a weird high-pitched ringing in the bathroom. It was ghetto to say the least.
It was cracks in my room. Could hear everything dat cums ur way n da door had a big crack down da side of it. Could've stayed sumehere else dat was better for da same price.
Arrived 15 minutes before 3 o'clock check in told could not checkin till 3 then walked away. Lady and gentleman in wheel chair behind us turned away to must wait till 3. The hotel and casino were empty why wait?
Kids not being able to use pool at all
It's a cheap casino hotel room that needs updating. From the carpet to the tv. Good price but kind of dumpy It's a cheap casino hotel room that needs updating. From the carpet to the tv. Good price but kind of dumpy
I liked that I paid only $30 for a standard room. Indoor pool and hot tub was fun. Bed was very comfortable. T.v. was a dinosaur, it started making static noises and wouldn't stop, so we had to turn it off. Bathroom was a little dirty. Should definitely provide some type of complimentary breakfast.
The bed was really comfortable and the room fairly clean. The chairs in the room were rather filthy. I was disappointed that there was not a good place to have breakfast in the morning.
I enjoy the hotel and staff, clean and friendly. Poker room was mostly locals and quite difficult. My room was noisy, apparently the refrigerator was whistling all night. The band in casino was great, but very loud at times.
Close to other casinos and I do like this casino as well. Omg, we use to Love these rooms, but since the last time we stayed.. 2 years ago... It has gone WAY down hill!!! Very very smelly & worn out. Reeked of mildew & stains all over the carpet. The pillows were all different sizes but still worn out and aweful. We won't be staying there again until rooms are completely overhauled....stayed at goldstrike about 2 months ago, it was clean and comfy... Much better!!! I hate saying this about the shoe because I've had sooo much fun there thru out the years but it had to be said...
I booked this room on kayak. When I checked out the clerk at the front billed my credit card again. So I was double billed !! Still haven't got that straight yet. I don't mind losing $ in the casino -- but don't just take it from me And expect me to work it out later !!! Buffet sux too !!
Nice facility Don't like that they still overcharge for wifi....$12.95...!!!!
The whole experience The fact that we had to leave
Everything No fridge
Nothing great about it Literally...could not talk on phone in a normal tone without disturbing others.
Everything in the casino. I didn't stay long enough.
Sam's Town was perfect. Great accommodations for the price. The casino business is taking a nose dive. Harrah's is closed and Sam's Town has shut down 50% of it casino. All casinos visited were void of visitors. Had we know this in advance we would have gone elsewhere.
Pretty much everything. The whole room was great. One of the lights over the sink was blinking alot. So we had to keep it off.
Has washer and dryer so I could do laundry. Shower stall walls needed cleaned. Everything else was clean
The best price on my 3 week trip was here. It was a basic hotel that was clean. You can open the windows! No bedbugs! The room all face a very bright parking lot. Close the blinds, sure, but that blocks the air from the open window.
The girl who Check us in was very sweet considering she had such a complaining guest. Close to casinos. The TV reception was absolutely terrible. The worst. Not enough channels. The bed was positively awful. The breakfast leaves a lot to be desired.
It was located close yo our destination Bed bug poops.....the ant infested cup behind the curtain, the coverlet stank and the blanket was sticky. This was one of our rooms. The other one wasn't so bad. One room smelled like someone had smoked right before we got there and the other one didn't.
Great value, clean and quiet.
Our sheets had blood on them. Not old, stained blood but fresh, bright blood. That goes to reveal the cleanliness of the rooms. I had a hard time sleeping that night just thinking about other dirty things in the room that we couldn't see. My parents sheets were stained too with holes in the sheets. Their stain was a big brown spot. Just disgusting!
It was clean and decent location Ac didn't work in room 227 hot as hell
Nothing except the location The stay in general, was sent to a room that was occupied.
It was conveniently located in between all casinos (5min). Was clean and very friendly staff. outdated
Everything was prttey good. No major complaints. Front desk mananger took bags to de NA
Brrakfast Needs to be remodeled.
First of all, worst Day InnI have ever stayed at. Outdated equipment and facilities, terrible breakfast selection, no elevators and NO ESPN Network. Are you kidding me?!? How can you have satillite TV and not be able to program in certain channels. I had to get a room at the adjacent Best Western just to watch the football games! I will never stay there again AND I have told everyone I can think of the same thing.
I enjoyed everything about my stay at resorts . I enjoyed everything about my stay at resorts except it took almost 8 days to release my $28 dollar deposit I thought that was way too long and 8 days to return my $28 deposit was uncalled for!!!!!!
Cannot beat the price. Phalon did a great job. That they still let people smoke in the casino.