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The care provided upon arrival Not applicable
helpful staff, clean quiet room nothing, it was all god
The hotel has a very modern look inside its rooms. The room was clean and so was the bathroom.The breakfast buffet had a lot to offer and the food was very good. The hotel is located downtown Umeo, right next to the pedestrian/shopping/restaurant area, and at a 5 minutes walk from the bus and train station. Wi-fi internet access is available everywhere in the hotel and is free of charge.
The breakfast was good. There was nothing in the minibar, the bed and the shower were fine. It was very chaotic due to reconstructions, there were not signss around and I spent 15 min loosing my way to an appointment.The wireless connection did not work. I call ed the front desk, they couldnot help rigth away but woudl call back they said. However, they never called back. This is eeally irritating in most palces now a days I can easily connect
Staff cordiale e disponibile, camere pulite e confortevoli, breakfast ottimo e abbondante, bibite e patatine omaggio nella stanza, ambiente molto piacevole. Nessun difetto. Nothing, everything perfect, book it!
The helpfullness of the staff and their friendliness. Beds were very comfortable and the hotel was very central for our needs .Breakfast wwas excellent .
Hotel room was excellent, hotel staff very helpful and facilites exactly as advertised No
Central, nice and quiet, good breakfast. Newspapers
Modern, clean, spacious room. Location. Breakfast was served 7.30 - 11.00, but at 9 o'clock some items were no longer available. The theater cafe opposite the hotel has a noisy outdoor nightclub, at least on Wednesday, Friday and Saturday (we were at the hotel on Wednesday). Although the room had triple glasing, the noise penetrated into the room. Booking.com's driving instructions lead to the hotel garage. We tried to find the way to hotel reception first, but it was almost impossibile as the streets around the hotel were either for pedestrians or busses only.
The room was clean, the hotel is in a good location. The hotel was undergoing renovations, and it was somewhat chaotic finding your way around. This was not pointed out to us when we booked.
Perfect hotel: nice room, excellent breakfast and in the middle of the city
Hotel Aveny is a lovely hotel. I have stayed here three times. Once in 2013, in 2015, and just recently. It is close to the center of town. The rooms are very cozy. And more importantly, I think, is that they have great customer service.
Contemporary design in the rooms Small rooms, inattentive service, parking situation
A very pleasant and renew room. Airco not wxorking, room very hot.
Free internet workstation in the hall, good breakfast, close to city restaurant and main city street
It was clean and quite. Very good place for rest.. The bad was very comfortable. The hotel design is very modern. I prefer more classic style. My sugestion is to add some more flowers and other detils to make this place more warm.
Pleasant room, comfortable bed, modern style. Good restaurant. Located in the city centre. Personnel did not make the beds in the morning. Very small bedroom.
The room was faultless! They thought of every small detail - like having an umbrella in the room for you to borrow. Very comfortable and clean. The staff was friendly and the restaurant/bar were good too. This is definitely the place to stay in Umeå!
The staff was excellent. The breakfast was great. The beds were too soft or worn out. My wife and I did not get a restful nights sleep as we both kept on rolling to the centre of the bed waking each othe up.
Our stay was OK. The room was nice, breakfast good.
Very comfortable bed, modern tasteful decor, beautifully lit corridors, friendly and efficient staff, complimentary bottled water, excellent choice for breakfast, lots of fresh food. Why no minibar in summer?
There was free wifi internet in the room. The location is also good, within walking distance of all of the city. The hotel was in the same building as a night club/rock club. Loud live music was played until 2 am - even though it was in the middle of the week. It was impossible to sleep with all the noise. Also the breakfast was not particularly interesting.
The breakfast was good, near to restaurants and shopping and there was a pool at the roof! Free internet. I like to go to the sauna but as a women i can feel vulnerable/ in an exposed position then it is located far from the reception. Good if there were a telefon or if a can lock the door. (mixed sauna)
Central location. Too expensive despite the central location as very basic (yet in good order and clean) and small single room
nothing at all, poor standard . I never ever seen such low standard rooms are v old and carpet is dirty and source of athma....i got sick in the first day
The hotel was nicely situated in the centre of the city, easy to find, near to the shopping area.
Comfortable large rooms Pool was closed
Free wifi in room Breakfast was bad;
Not far from airport and near center Umeo
City center near to everything, nice to have sportsbar in the hotel Garage not open
Good food, helpful desk staff
We appreciated the inclusive evening meal and all day availability of hot & cold beverages.
Free dinner was nice.
the free evening meal
Absolutely nice tiny hotel in Umeå centre with very nice service and lovely atmosphere. I really liked the buffe - both dinner and breakfest. Clean rooms. Worth price. nej
The interior decoration, the situation and the room.
Free evening meal. Nice location. The room was a little cold. The radiators did not work.
The hotel was open, light, airy ... the rooms were large and comfortable; excellent comfortable bed and pillows (I was tired and slept very well). Nice breakfast, good coffee. At the last minute I discovered I had no Swedish money for the taxi to the airport and the staff was very helpful.
The almost all inclusive concept where a lot including evening buffet relax, bathrobes is included. Lacking the ultimate freshness showing small signs of being worn down. Could be cleaner and a faint smell of unfreshness in bathroom and sleeping room.
It was a spacious room, very tastefully decorated and furnished. Having the opportunity to make tea and coffee in the room was really a bonus. Breakfast was simple but adequate. Definitely value for money.
The atmosphere of this hotel is great. It's like to live in old typical swedish house. You can relax on your own terrace, drinking coffee or tea and looking at the garden.
It' cosy small hotel. Stuff is very friendly. We stayed only one night and left without breakfast, but we enjoyed this place. I can't say anything
Hotelstaff was exeptionally nice and welcoming. Nice location on the river. Good breakfast.
A stylish, modern hotel with an excellent location and good breakfast. The lights in the room were way too low.
Location near the airport. Free of charge and flexible shuttle bus service to airport and companies nearby. Very friendly and helpful staff!
good for one night stand.
Staff was very helpful. Found me a car on Sunday when most car rentals were closed. Breakfast was good No
Staff at the hotel was very kind and helpful, providing me any information concerning location and satisfying my requests
The breakfast could have been more varied.