Pros (+) Front desk people were sharp
Cons (-) very poor experience with the wifi Shut me down twice while I was doing a webex demostration Not good
2 stars
Best Western Gateway Adirondack Inn
Photos of Best Western Gateway Adirondack Inn
Overview
Welcome to the newly renovated Best Western Gateway Adirondack Inn, the heart of the Mohawk Valley! Located just off of I-90, Exit 31, halfway between New York and Niagara Falls, we offer the perfect accommodations for all travelers. Explore the great outdoors at Adirondack State Park, roll the dice at Turning Stone® Casino, run the annual Boilermaker 15k road race, or hit a home run with a visit to the Cooperstown National Baseball Hall of Fame and Museum, all just a short drive away. Business travelers appreciate the proximity of corporate locations such as Griffiss Business & Technology Park and the New York State Government Office Building. Our area is home to many colleges, including, SUNY IT, Utica College, Mohawk Valley Community College, Hamilton College, and Colgate University. And while there's plenty to do near our hotel at the foothills of the Adirondacks, we also offer easy access to major cities like New York City, Albany, Syracuse, Rochester, and Buffalo. The Best Western Gateway Adirondack Hotel offers friendly service; affordable rates and amenities that will make you feel right at home. Our 100% non-smoking guest rooms come complete with cable, 32-inch flat-panel televisions, and free wireless high-speed Internet access throughout the entire hotel. The hotel also offers upgraded features such as a fitness center, coin-operated guest laundry, free parking, and an on-site business center with free copy and fax services. Don't forget about breakfast! We offer a full breakfast buffet in the mornings; weekdays 6:00 a.m. to 9:00 a.m. and Saturday/Sunday 7:00 a.m. to 10:00 a.m. Our breakfast includes pancakes, sausage links, egg patty, breakfast potatoes, yogurt, hot/cold cereals, assorted breads, homemade muffins, fresh fruit, as well as coffee, tea, and juice to start your morning off right! Check our daily menu. If you're looking for a Utica, New York hotel that is convenient, comfortable, and affordable, we are it! Enjoy your stay. A credit card is required for a $100 incidental hold. It can be used against loss or damage found, late check-out, and excessive cleaning.
Latest deals for Best Western Gateway Adirondack Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Gateway Adirondack Inn
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Sofa
- Telephone
- Carpeted
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Gateway Adirondack Inn
7.4
Good
277 verified ratings
Wonderful
90
Very good
42
Good
59
Okay
21
Fair
28
Mediocre
11
Poor
26
Summary of reviews
Guests say
Guests appreciated the clean rooms, comfortable beds, and friendly staff. The location was convenient, and the breakfast received positive remarks. However, many noted issues with amenities like the absence of fridges and microwaves, musty smells, and some noise disturbances. Overall, while the cleanliness and service were praised, the hotel fell short in providing a complete experience for the price.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
7 reviews
All reviews
Pros (+) The room and bathroom were clean, check in/out was easy, and access to the highway was very close (which was what I was looking for). The complimentary breakfast was also a nice touch and convenient.
Pros (+) Decent breakfast.
Cons (-) Way too expensive for what it was. Hallway was hot and awkward.
Pros (+) bathroom/shower well done; breakfast well received.
Cons (-) add a wastebasket in the sleeping area
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in March, and the high season is in August. Consider visiting during these times for a more relaxed or livelier experience, respectively.
How is the cleanliness of the hotel?
While some guests have expressed concerns about cleanliness, many others have found the rooms to be warm and clean, and the staff to be helpful and accommodating.
Are there any concerns about the quality of the beds?
Some guests have found the beds to be very comfortable, while others have mentioned concerns about the room not being made up during the day.
Is parking readily available at the hotel?
Yes, the hotel offers free parking, providing convenient access for guests arriving by car.
How is the food quality at the hotel?
While some guests have enjoyed the breakfast and found it delicious, others have expressed concerns about the simplicity of the breakfast offerings and the need for more variety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Fridge and Microwave
Several guests were disappointed by the absence of a fridge or microwave in their rooms. Consider requesting a room with these amenities if you plan on storing or preparing your own food.
Check Room Photos Before Booking
Some guests found discrepancies between the advertised room photos and the actual room. It's advisable to request recent photos of the specific room you intend to book to ensure it meets your expectations.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were not up to standard. Bringing your own toiletries might be a good idea if you have specific preferences.
Be Mindful of Seasonal Rates
The hotel experiences a high season in August and a low season in March. Planning your visit accordingly might help you avoid crowds and high prices.
Request a Room Away from the Main Entrance
Some guests reported feeling uncomfortable due to the presence of homeless individuals near the main entrance. If this is a concern, consider requesting a room away from this area.
Double-Check Cleanliness Upon Arrival
A few guests encountered cleanliness issues in their rooms. It's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Inquire About Gluten-Free and Dairy-Free Breakfast Options
If you have dietary restrictions, it's recommended to inquire about breakfast options in advance to ensure they can accommodate your needs.
Confirm Functionality of Room Amenities
Some guests experienced issues with room amenities such as the AC, TV remote, and bathroom vent. It's advisable to confirm the functionality of these amenities upon check-in.
Utilize the Nearby Restaurants
The hotel's proximity to various restaurants was appreciated by many guests. Take advantage of this convenience for dining options during your stay.
Consider Bringing Your Own Blanket
A few guests found cleanliness issues with the provided bedding. Bringing your own blanket might provide added comfort and peace of mind.
Location
175 North Genesee Street, Utica, NY 13502-2511
What's nearby
- Adirondack Scenic Railroad0.5 mi
- The Children's Museum of History Science and Technology0.5 mi
- Utica Amtrak Station0.5 mi
- National Distance Running Hall of Fame0.8 mi
- Utica Memorial Auditorium0.8 mi
- First Baptist Church of Deerfield0.9 mi
- Memorial Church of the Holy Cross1 mi
- The Stanley Theatre1.1 mi
- Roscoe Conkling House1.2 mi
- Gen. John G. Weaver House1.2 mi
- St. Joseph's Church1.2 mi
- Saranac Brewery1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Gateway Adirondack Inn
Low season | December |
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High season | September |
Average price (weeknight) | $148 |
Average price (weekend night) | $178 |
When to book a room at Best Western Gateway Adirondack Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Gateway Adirondack Inn
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Value for money | 6.9 |
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Distance to city center | 1.0 mi |