Very nice hotel. Staff are friendly and professional. The rooms are large and have all the necessary amenities. The fitness center was good but it was missing some of the weights in the dumbbell set.
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Amenities at Fairfield Inn by Marriott Utica
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Cable or satellite TV
- Free toiletries
- Parking
- Laundry service
Reviews of Fairfield Inn by Marriott Utica
8.4
Very good
175 verified ratings
Wonderful
111
Very good
22
Good
17
Okay
6
Fair
2
Mediocre
6
Poor
11
Summary of reviews
Guests say
Guests praised the hotel's convenient location, clean rooms, and friendly staff. The breakfast selection and area were also highlighted positively by several guests. However, there were repeated complaints about unfriendly or unprofessional service from some staff members, issues with room cleanliness such as ants and leftover items, and problems with room assignments and overbooking. Some guests also mentioned noise from nearby trains and dissatisfaction with the breakfast buffet quality.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.5 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a variety of breakfast options including omelettes, sausage patties, bacon, waffles, oatmeal, cereals, fresh fruits, and a selection of beverages. However, it's important to note that some guests have mentioned that the breakfast needs to be ordered the previous day.
How is the cleanliness of the hotel rooms?
Guests have praised the cleanliness of the rooms, describing them as clean, well-appointed, and comfortable. However, a few guests have reported encountering cleanliness issues, such as dirty and dusty accommodations with unchanged sheets and visible hair in the bed and bathroom.
What are the highlights of the hotel's amenities?
The hotel offers a convenient location, friendly staff, and a cozy patio area for socialization. Additionally, guests have appreciated the indoor pool, complimentary breakfast, and the availability of a fitness center.
Is there anything to be aware of regarding the hotel's parking?
The hotel provides free parking and an EV charging station, which is a convenient feature for guests with electric vehicles. However, it's important to note that some guests have mentioned that the parking area could use more lighting.
What are guests saying about the hotel's customer service?
Guests have highlighted the great customer service, describing the front desk staff as friendly, accommodating, and providing old-fashioned customer service. However, a few guests have mentioned encountering unfriendly and careless staff members.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Some rooms offer views of lights and activity, so consider requesting a room on that side for a more pleasant view.
Check TV Functionality
Ensure the television in the room is functional, as some guests experienced issues with it.
Plan Dining Options
If arriving late, be aware that dining options in the area might be limited, and it's advisable to plan ahead for meals.
Verify Room Amenities
Upon check-in, inspect the room for cleanliness and ensure that amenities are well-stocked and in good condition.
Inquire About Breakfast
Confirm the process for ordering breakfast, as some guests were surprised to find out that the continental breakfast needed to be ordered the previous day.
Consider Noise Levels
Be mindful of potential noise from nearby train tracks and thin walls, which could affect the quality of sleep.
Address Room Allocation
Double-check the room type upon arrival to avoid surprises, as some guests were given a different room type than reserved without prior notice or apology.
Explore Nearby Attractions
Take advantage of the hotel's proximity to the Adirondack Scenic Railroad and other nearby attractions for convenient leisure activities.
Utilize Staff Recommendations
Seek recommendations from the friendly and accommodating staff for nearby restaurants and walking routes.
Confirm Special Requests
If specific room features are important, such as a step-in shower or a king-sized bed, it's advisable to confirm these requests with the hotel in advance.
Location
71 North Genesee Street, Utica, NY 13502
What's nearby
- Adirondack Scenic Railroad379 yd
- The Children's Museum of History Science and Technology413 yd
- Utica Amtrak Station437 yd
- National Distance Running Hall of Fame0.5 mi
- Utica Memorial Auditorium0.6 mi
- Memorial Church of the Holy Cross0.8 mi
- The Stanley Theatre0.9 mi
- Roscoe Conkling House0.9 mi
- St. Joseph's Church1 mi
- Utica Public Library1.1 mi
- Saranac Brewery1.1 mi
- First Baptist Church of Deerfield1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 52-2055918
Essential information about Fairfield Inn by Marriott Utica
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | July | $241 | $274 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 35% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Fairfield Inn by Marriott Utica
Which month has the cheapest rates at Fairfield Inn by Marriott Utica?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Fairfield Inn by Marriott Utica is December, with an average nightly rate of $194. The most expensive month is August at $317 per night.
What is the cheapest day to book Fairfield Inn by Marriott Utica?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Fairfield Inn by Marriott Utica is Sunday, with an average nightly rate of $209. The most expensive day is Thursday at $297 per night.
KAYAK's top tips for your stay at Fairfield Inn by Marriott Utica
FAQs when booking at Fairfield Inn by Marriott Utica
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Distance to city center |
|---|
0.7 mi |