Utica Hotels

Food was surprisingly good, the front desk staff was courteous and prompt,and the parking was convenient. The location is also fine, approximately 5 minutes off of I90. The bed was not working properly, which led to a very uncomfortable night's sleep. Maintenance staff was incredibly dismissive and rude. There are enough good hotel brands between I90 and Utica that You shouldn't bother with this one.

On a cross country road trip with my kids. I booked around me and it ended up being an hour in the other direction. They would not move is to a closer hotel or refund. Very shady people hanging outside smoking and drinking. Called the front desks twice and no one did anything. The door lock would not work and the safety latch was broken off. The Ac was not blowing cold air and was very loud. The beds were unconfertalbe and the pillows where the smallest work out things ever. The tv only got 2 channels one was a local advertising and the other was not clear

Decent breakfast. Way too expensive for what it was. Hallway was hot and awkward.

Cheap, but you get what you pay for. Checked in to this place around 6pm. As we walked up the stairs to our second floor room I noticed a smoke smell. As we walked down the hallway i recognized the smell as marijuana. The place is very old and run down. In dire need of a facelift. After entering the room and seeing stains on the furniture and floor we turned around and left to get some dinner. While out I stopped across the street at a Red Roof Inn and found a room. We went back to Scottish and got our stuff and left. Very shabby.

Price and it was clean, had cable, staff was nice and helpful. Having to be buzzed into the office, the 1/2 inch gap in the door, the dated look and feel, I had to run the shower for 10 minutes before I got hot water. This is a one star hotel.

Room was horrible-no telephone, remote or working TV. Paid $--- because we could not find any other place. Complained about all of it, including no shampoo. Room looking NOTHING like pictures. After complaining strongly was given a decent room. BAD! We were expecting a two star and the first assigned room was horrible. Paint was chipping in the room no coffee in room. The 'new' room had no heat control We were very aggressive. If we had not been I do not know what would have happened. BAD!

I cant believe that it was so bad and lost the money that we paid up front I don't think you should charge a card until we get to our destination. we lost that money and had to travel further up the road to get a nice place at the Holiday Inn.

Nothing, it was disgusting. I didn't have high expectations - I am a musician and stay in $--- motels frequently. This one was way below acceptable. - Bitten by bugs, two marks on my arm - Infested with scabies, ruined my vacation - never vacuumed, old food on the floor, food wrappers on the bed - three kinds of hair in the sink, male and female, hair all over the bathroom absolutelydisgusting

Not much. Pretty gross actually and we all were worried about bed bugs. the filthy carpet, the tiny bathroom , the waterless pool, just a general air of dispair and worned downedness.

Everything just seemed greasy, the smell in the main lobby and hallway made us lightheaded from holding our breath as we ran through. Hey Ramada, replacing that putrid science experiment of a carpet should be your first priority. Pick any place else....