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Friendly staff (supportive & good info and tips regarding region), variety of dinner package, weekend evening programms
quiet location, very good food, hotel team very kind high prices for massages and other treatments
unbelievebale neighbourhood, very helpful staff problems with wireless Internet
Nice staff, good dinner and selection for breakfast. About 4 saunas to choose from. i would not call it 4stars hotel. Nice 3 stars. Bathroom was quite "cheap".
The staff were excellant and couldn't do enough to help. The half board offer is well worth the money, with the afternoon cake or meats and bread and well cooked meals in the evening.
a very warm welcome from friendly staff. room, facilities and food excellent.
Breakfast really good plenty choices, friendly hotel staff TV in english only CNN
Very good value for money, extremely friendly and helpfull staff, nice food for even nicer price.
Me and my husband have found the staff very friendly. Our room was always kept clean.We could enjoy our breakfast outside at the terrace if we wanted Breakfast was delicious. Home made jams was very jummy :-). The hotel is situated in a very quiet location with a perfect view at the snowy mountains in summer.
The location is beautiful, if difficult to reach, but the staff, particularly the restuarant wait staff, were simply wonderful. Honestly, there is nothing not to love about this hotel. I look forward to returning.
The hotel is about 5 kms out of Mittersill, along a track and beautifully set on a ridge. Everything was snow covered when we were there, and the track a bit icy, but a snow-plough was out 'first thing'. Our room was ultra modern and comfortable with good cupboard space and appointments. The restaurant was good with wholesome and hearty food and a great breakfast. Had a nice rural feel to it - with a rural smell in the air. Great for a town getaway. The bathroom/toilet was modern and functional, a glass cubicle which was a little disconcerting when ascending to the throne!! My wife sleeps in and I do not, so I couldn't retreat to the loo to do my reading!!
We had stayed at Pension Koch for one week, in February, being there for skiing. Our room (and the whole pension) was very comfortable and clean, food is ok, but more than everything, the hospitality and kindness of familie Koch, the owner of the pension, excedeed our expectations. Missis Koch is a great lady, she has a good word for everyone, she knows what every person in that pension needs and likes. It is a good choise for skiing in Kaprun-Zell-am-See area, the value for money is great!! No
very good kitchen, breakfast and dinner very good, nice and tidy rooms, good parking, polite staff rooms a bit small, apart from that all was great.
We do like the location and the apartments . We wish to thank the owners .
Wow, this hotel was a highlight of our trip in terms of overall value. Everything was so fresh it looked like we were the first people to stay there. The rates were very reasonable for the amount of space and the views over the valley below and mountains beyond were fantastic. The staff was friendly and accomodating. No complaints to speak of, though this is setup as apartments so bring your own soap and shampoo as they are not provided. Also, breakfast is available in the building but you'll have to drive to Mittersill (~5-10 min) for other meals unless you prepare them yourself.
The owners are on site and very welcoming, they offered a free evening snack to the guests. The apartments are spacious and clean and include an infra red cabin. The mountain views from our apartment were wonderful. It is an ideal place to relax and make either cultural visits, mountain hikes (the Krimml Waterfalls are very close), ski (in winter) etc. Perhaps a sofa in the living/dining area would help relaxing in the evenings easier. However, this is minor and wasn't an issue
We had a delicious breakfast outside on the terrace with a wonderful view of the Alps across the valley.
every thing was nice , realy we will go again in febreary .
the family running the hotel from Netherland is very friendly. Ok TV cable. Ok breakfeast. Expensive for so few convenience, in a room. very small rooms. no nice view, electric cable in front of the balcony.
We liked the friendly staff, who gave us good advice on what to visit. The room was not too big, but of a sufficient size. The breakfast was nice and healthy, but perhaps some will miss a larger variety of fresh fruits or the lack of smoked meats/sausages. Casa Montana is generally a friendly and cozy place, comfortable and well decorated. It is also good value and well located. There was no shampoo or hairdryer in the rooms, but the staff mentioned that those issues were being addressed.
The staff are very cooperative and nice.
We have only stayed one night, but the hotel had very nice decoration. Clean rooms. Nice breakfeast and freindly staff. Too close to the main road.
hotel staff, comfort in room, rich and good breakfast have not changed towels never in 4 days
Nice comfortable rooms. Good value restaurant. Friendly staff.
The staff were extremely helpful and very friendly, especially the owners.The food was good and the room was modern and comfortable and obviously recently refurbished. Sauna/steam room area is very nice. Good location for ski slopes, but probably need a car for best flexibility. The public areas downstairs are not conducive to socialising. Too small and too fragmented. The bar doubles as a corridor! The hotel clearly don't get too many english speaking guests, a lot of the staff are unable to speak English and the menu's etc are only in German. However, both the owners speak good english, so it shouldn't put people off. The exterior of the hotel is not attractive, and the car park is the other side of a busy main road ... which isn''t a big problem as it is only a short walk, but not ideal.
Perfect staff. Even after midnight arrival i was server in the bar At the morning we got breakfast even if we wakeup hour later than needed. We got everything as expected! Very supportive staff making perfect hotel in perfect location very good. Danksche
the room and the location was very good none
nice room even if the bed is small , free parking no free internet available in room
It is located conveniently on the main road and is a good choice, if you travel by car.
The hotel had a simple but cosy setup.We appreciated the cleanliness of the rooms, tasty local cuisine and the friendly behaviour of the staff/owners of the hotel.
Location along the main route 168, very easy to find.
outlook, furnitures and design, breakfast location is a little challenging to reach to Zell am See and Kaprun for skiing, especially after 5:30 pm
reasonably comfortable and very clean hotel. Good breakfast but at the end of the breakfast period, the buffet ran short of several dishes. The a la cart menu.
The room had not been heated prior to our arrival and was very cold
We had the same table in the restaurant for our whole stay and when it was my boyfriends birthday they gave him a bottle of champagne.
It was clean with plenty of room. The shower was powerful and loads of hot water. There was a balcony giving nice views in the evening. The bedsheets were rough.
Nice and quiet location. Service minded staff
The family is very friendly, you almost feel at home
Very, very, very small bathroom not just for 3 people but for one person!!!! The buffet breakfast very poor and with same kind of food every morning!
Very clean, big room, good dinner, good breakfast
Hotel offer very nice (probably recently renovated) comfortabre and large rooms.
It was the nicest hotel We have ever stayed on. Two rooms, kitchen, two bathrooms, one dining room. The staff were very helpful and nice.
Very-very good and cosy place - enjoyed all our stay there
Comfortable rooms.Friendly staff. Good food. Good value for money. Right on a main road.