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Friendliness of staff and the atmosphere of the hotel.
This hotel was incredible - the staff was so helpful and friendly, the accommodations were very comfortable, and the location was perfect.
Very friendly staff.Very good public transport form the hotel. Breakfast was good but could be varied as after 4 days it was all the same choice.
Room, swimming pool No easy walking to village
on our trip to provance we have booked few hotels in different locations in order to be closer to the places of interest. Bastide de Valbonne appear as a very high standard villa B&B with best service I have had in France and rest of the Europe with a exeption of Poland - where hotels services are excelent. The owners - staff from Bastide de Valbonne vere extremply helpful and had an updated knowledge about local living such as bus or train timetables, maps, what is worthy to see etc. I wish to come back there in the future. One more thing worthy to mention - we arrived from Cannes to Valbone village on sunday morning and on the busy road French Man offered us a lift to the hotel to avoid the dangerous traffic -this was very nice, thank you 15euro for breakfast seems to be a little to much - possible looked better if included in the full price and discounted - but this is optional. the hotel is located a 15 mins walk from Valbonne village on the very busy road without proper pavement - until we have been told how to take longer but safer route it was quite stressfull.
The hotel was wonderful, if it had a restaurant it would be perfect. However, there are 2 excellent restaurants close by but you have to be very cautious of traffic when walking to them To get to a restaurant you had to walk on a very busy raod with no sidewalk or take the car into the village
The staff of Bastide de Valbonne was awsome!! Our room was perfectly prepared for a honeymoon week and disxounted from euro 155 to euro 140 per day as a present. Hotel is 6km fm Cannes and 23 km fm Nice. Also close to A8 for St Tropez. Perfect place to stay out of noisy cities. Hotel is managed by the family and brings home feeling even if you are in France Breakfast euro 12 per person is quite expensive. I feel that same should be included into the room price since we paid euro 144 for breakfast only..
Charming small boutique hotel, attractively furnished and well located for Nice, Cannes and surrounding area. Helpful and welcoming staff. Nice breakfasts. No lift
The service is excellent
Stylish and cosy place, very well maintained and a relaxing place to be. Easy parking
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
proximity to local transportation international channels size of room was too small even for one person extremely loud at night rude employees!
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
convenient location, not too noisy
Near to the City, clean room Room was very smal
Location was good and hotel's decor fun and kitschy. Small room.
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Historic building, beautiful lobby Rooms definitely need refurbishment
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Wonderful hotel. Excellent quality and service. Centrally located.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
Friendliness and courtesy of staff None
small bathroom without practical furniture!
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
Overall style of the hotel and its superb location No parking - in a very busy and complex town
Staff was really friendly
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
Staff most helpful
Staff were friendly, the room was spacious and the location was perfect.
Location The noise from the road in a sea view room The breakfast far too expensive
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
Nice place, nice staff
You can hear everything in the corridor. not good service at all. horrible breakfast
great hotel ,great design , nothing
the roses all around the place no service after 12 a.m. :(
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
The Incredible architecture, fantastic staff and superb rooms.
open air terrace restaurant and the possibilities to go for walks in the forest from the hotel
Close to the busines appointment Not advisable to sleep with openened window on floor 2
Quite and nice terrace Wifi not included in the price (Orange)
Check-in desk staff was wonderful Improve the food please for breakfast. lots of selection but presentation/taste of eggs/meats/crepes...not very appealing
Pleasan locality, reasonably friendly staff and reasonably good food. It was quiet and bed was comfortable. The heating in the room was not very good. Despite leaving the thermostat at 35 degress C it was not warm even after a few hours.
The hotel has a good location. The price of the meals is an absurd! Almost 20€ for a burger!!!
Very quiet hotel, in the countryside inside the technological park of Sophia-Antipolis. Perfectly located for business in the area and with many nice restaurants in the villages around (in a radius of 10-20 km). You absolutely need a car: public transportation is nearly non-existent.
Visited the area & rested There was no mini bar in the room
Room size and free internet access. when walking in the hotel passing the hotel staff I generally would say hello "Bonjour" but some of them just didn't reply. It gave me a feeling that I am just a stranger to be there.
Excellent and very friendly and helpfull staff. Good breakfast. Perfect location for my business trip. Large, well equipped room. Centrally located for Cote d'Azure cities and villages, given that you do have a car. Houskeeper cleaning of room should be done with more attention. Would still definitely stay there again if in Sopia-Antipolis. A car is a must though.
Quick check in and check out Internet Service was unavailable one night - unacceptable service
Lovely hotel located in quiet surroundings. We will surely come back again some other time.
efficient, nearby business appointment The description to reach it. Sophia Antipolis is a maze to drive through
The comfort of the room, quality of the bedding and beds, space available, view from the room, surrounded by nature in a busy part of the world. Would have preferred more international TV channels in some other languages
Friendliness of staff, range of menu. English speaking. Cost of additional breakfast charge.
Layout and forested setting - quite Does not seem to have been modernised in 10yrs (since I last stayed there). Bathrooms on par with budget hotels eg IBIS. Premium rates for the room and then extra for Wifi (€10) and a continental breakfast (€8pp) . Better value elsewhere - would n't stay there again
The staff at the hotel were extremely helpful and always their to answer any questions No Internet or phone line in the appartment
eating breakfast outside on the marketplace; the atmosphere of the village
Re: the previous question: I would have said 'traditional' but there was nowhere to do that. Fabulously centre of the little market town. Wonderfully French provencale old style. Gorgeous breakfast. Very helpful staff. - I could have done with a kettle for tea in my room.
Quaint, classy historic hotel in delightful medieval village. My favorite evening--the area was great--quiet. Interesting history. Great little food & wine market right there.
Hotel is situated in very nice central heart of historical village. The location is amazing. Personal is keen to serve you (but you would expect that as a price of room is not really the lowest possible). The Hotel has free WiFi for each floor and the speed is very good. Appreciated. We had room located to the inner yard, so this was not an issue for a us, but rooms located towards main square might be quite noisy. If you come in mid of Summer, the parking is really issue. Hotel is in pedestrian zone with parking forbidden. In the area there are several parking places, but in summer, when town full of tourist, it takes some time to park.
we got what we asked for - a pretty and quiet room without noise from the Friday market - and could enjoy the square after a late arrival and first thing next day. loved the balcony we took all the advice on website reviews and avoided breakfast - 12 euros each would have been 50% more than we paid in a local cafe
The position right on the main square of the old town of Valbonne, the kindness of the owner and the breakfast served on the square. The so-called superior room was too small, the en-suite toilet was divided by the room only by a thin wall with a window and an expanding plastic door which couldn't even be locked, the shower was small and dark and it was difficult to adjust the water temperature. All in all, we found the room too expensive.
I like the location of the hotel a lot. There is a very personal feel to it and it was quiet and free of car noises. I think it would have been perfect if the bathroom and toilet room were integrated into a single space. It was a little hard to close the door of the toilet room.
The ambiance and the friendliness of the staff
Hotel is positioned well in an old authentic village which has good shops and is not a typical tourist trap. No
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
Super helpful staff
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
best price in offpeak season.
staff was friendly no maintenance in the evening.
the ubication was excellent, the hotel is modern and the personal was very nice
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
The location to the shopping district. I think the decor and carpeting could be updated.
The hotel is very well located Staff at the reception could have been more helpful
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
good staff bedroom quite dark on second floor
excellent situation for beach and right on promenade. service was good, friendly staff.
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
Excellent location, friendly&helpful staff. -
Location, location,location Clear specification of parking on web site
Very attentive staff and wonderful views. Small toilet room in our room and no welcome pack other than two small cakes.This latter comment may sound abit nit picking but after a long day to reach the hotel we would have liked a little more thna we received.
its a very relaxing hotel but far from town if we had not the navigation, it was impossible to find it
Very clean hotel (intern & extern). Much space (garden) to walk with a dog. Digital TV in the room. Friendly people .Swimming pools with extra services (bar, pergola resto) are excellent. Dog (little) was accepted in the restaurant. Breakfast contents was not in relation with all the good items in the hotel. 26€ is to much if yoy have no choice in warm food (eggs, bacon,..;). Coffee was bad. I always took a extra coffe on the expresso machine. Probably you can ask the extra without a cost, but this was not communicated at all.
Beautiful entrance. Friendly staff - although way over priced and more like a good 4 star, not a 5 star even for Europe.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
location, price and atractivness I does not have a pool and the room was small.
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
Location Room size
Location Staff not very helpful. Very slow to deal with guests at reception
Location Poor view from room. No coffee or tea making acilities in the room.
The friendly and helpful staff and the fact that it was so near to the bay No
Very friendly helpfull staff
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
Fabulous location and views, excellent access to old city
nice view, good breakfast and restaurant
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
It was right on the Esplanade D'Anglaise and very well located for everything.
Nice staff, clean and quite. Hmmm, a bit far from city, but bus is available!pillows could have been better
Staff I asked for a non smoking room.Our room smelt very bad of smoking.My wife is allergic to smoke.
Overall nice hotel, very good facilities and friendly staff The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly
Staff and the room how ever we could not get a smoking room
The roof-top terrace was a very relaxing area to sit. Also the conference meals and events were well organised. I found my bed too hard and the pillows too soft for my taste.
Very nice stay.The view was beautiful.The personnel was courteous.Good food at Bleu Citron.
The swimming pool. Friendliness of the staff. The room was very comfortable. Prices for sunbed and towels are too expensive even when using the hotel swimming pool.
Standard of service. Having to pay for sun lounger.
roof top swimming pool,serviced very well by public bus service,complimentary bus service offered by hotel,opposite beach double beds do not exist,have to request that two singles be made up as double.,use of beds at rooftop pool had an extra charge!!!!!!!!!
Room and sea view was excellent. Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.
Room facilities was excellent, the pool area was lovely and the room service was very good. Two out of three concierge staff weren't particularly friendly, while one of them was excellent.
nice and clean hotel, pro staff expensive rooms, very expensive food, services, minibar etc. - not good value for the money. Besides, the hotel is quite far from the city centre (ca. 30 min walking)