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They put us on the smokers floor without asking if it is ok.
Very clean, modern decoration, relaxed, friendly yet very efficient staff
Most things Breakfast was crowded and lifts were bad-- not enough for size of hotel
Location. No smoking room with strong smell of tobacco. Receptionist's solution: send somebody to open the window. Room full of dust. Worst ever orange juice! Not what you'd expect in Valencia.
the bar is not cosy
Good location. Comfortable Beds. Good size bathroom. Modern. Clean. Nice breakfast. I would have liked there to have been Coffee/Tea making facitlites in the room for that first cuppa in the morning when you get up.
Not enough lifts
the staff was friendly and the hotel very pleasant.
Really Nice breakfast, huge bed, great view, top location near the park, even free parking isn't too hard to find. Windows did not fully open.
vey much enjoyed my stay would love to visit again
Magnific room. Really big. Spa was closed. Double bed was made joining 2 single ones.
Great modern room friendly staff ,very nice breakfast in the morning ,supreme room was large and very comfortable king bed , with a great bathroom.
very nice hotel,good location, great staff, very nice hotel but too dam noisey the traffic noise was always apparent and the windows need up grading to stop the noise ingress into the room
Good location, stylish modern hotel. Excellent breakfast and on site parking. Good value. Free Wifi did not work properly and should have been sorted. Were offered free Wifi for 1 hour in room to compensate. Normal price 6.50Euros per hour which is way too expensive!
The AC Valencia, like many other AC hotels, offers great value for money. The design is modern without being cold and the hotel amenities are superb for the price. Be aware that the hotel is situated close to the Ciudad de Artes y Ciencias and so is some distance from the historic centre of Valencia. However, if you plan to spend time at the Ciudad de Artes y Ciencias, the port area, the beach and the historic centre, then it's a good mid point and public transport / taxis are cheap. I couldn't get the public wifi in the lobby / restaurant area to work on my ipod Touch, but other guests seemed to have no issues with this, so it's not a negative point.
location is good, it is close to the Carrefour and other attractions. The room needs to be isolated well so we do not hear the noise of cars crossing after midnight.
Modern, stylish hotel. Smart rooms. Excellent value for money. Great breakfast choice. Excellent location for Calatrava Architecture.
Hotel charged my 90 Euros more when checking out since I booked a double room with additional bed for 2 instead of 3 persons (who needs a double room with a 3rd bed for 2 persons?!). Service staff didn´t tell me when checking in. Not recommendable. Small room for 3 persons!!
the hotel staff was extremely helpful, the hotel itself was very nice, and the location was great.
Location We were very disappointed that the pool was not open and had not been for some time! We would not of stayed there had we known!!!
The hotel is near to the bus station and a turistic point
The car parking was very tight for a larger car & I did not think the hotel was value for money
the hotel was nice and clean.the rooms were of high standard and the price was reasonable.
The staff was really helpfull One day there was no warm water, we had to shower using cold water, and it was November
It's position not too far from the port (but not as near as I thought) and the old town centre . Staff extremely pleasant and helpful. A centre-of-town type of hotel (i.e. a bit cramped), but not in the centre of town (i.e. a bit in the middle of nowhere). Difficult to find. Hotel car parking is a bit of a pain. But no real complaints ....
the location was good not clean
Staff was the most helpful and friendly of all the hotels I stayed at in spain. Location
Easy access to public transport into city centre. Near to the science and arts centre. Room small for two adults and a child. Carpet disgustingly dirty. No tea or coffee making facilities in the rooms. Got the room at a cheap rate so you get what you pay for. I have learned a valuable lesson.
Location Staff not friendly
Welcome treats deliverd to our ro9om soon after arrival, use of gym in the shopping centre and free bottles of water in the room and replenished every day - fantastic! Location was further away form the centre of the citys than I expected and it was very difficutl to find out how to get into the hotel - the entrance was not clearly marked and we had to walk around the shopping centre a few trimes before we coudl find the entrance.
perfect location no complaints
the bed not been sure were the front door was
The hotel was just FAB!!!The hotel is just on top of one shopping center full of restaurants!Realli nice|||
Location next to City of Arts and Sciences Not a 4 star hotel. No conditioner in the bathroom and very few other products one would expect from a 4 star hotel. Just soap, gel and shampoo and soap not replenished every day.
This is a modern and comfortable hotel located on the top floors of a shopping center. So there is plenty of choices for restaurants. I highly recommend renting a bike form the hotel to take advantage of a vast bike path which is part of nearby L'oceanogràfic and the City of Arts and Sciences. Although the entrance and the lobby give you a feeling for a 4-star stay, I must say the room-furnishing is fairly basic without giving me much to talk about.
location was good! there's a big mall down the hotel.shopping was great.It was close to Arts and Science Center which I guess is the highlight of my Valencia trip. the or staff move so slow at the reception.Both in our check in and check out. no sense of urgency!
the design of the hotel was very modern and funky. Great location There was no mini bar
staff friendliness, honesty and helpfulness the other guests!!
easy location and nice big rooms
The hotel is very close to The City of Arts and Science. There is also a huge shopping centre with a supermarket just beside. The bus stop is quite close and it takes just 10 minutes to get to the City Centre. Also close to the Formula1 Circuit. There is a free parking beside the hotel. The breakfast was included and was ok. The bed was not very comfortable. The heating was on too high and after opening the window we could hear the noise coming from the maintenance staff working in the pool area early in the morning.
Nice hotel, clean, good staff
clean and tidy, breakfast very good simple request for an extra pillow not fulfilled even after promises on three ocasions that it would be. No reply to emails asking for travel advice. the buffet breakfast was very good.
Fantastic location and value-for-money. The shopping centre and buss stop is across the street and the scientific centre about 100m away.The rooms were extremely clean and the hotel had amazingly friendly staff. I am quite peticular about re-staying at hotels, and this is a definate must stay if you are in Valencia.
Central for sightseeing, public transport nearby. location excellent and very pleasant
not very kindly persons in the breakfast-dining-room/ It was to far from the metrostation
The internet free access
The size of the room Too far from the city center. No tram line at the moment of stay. Breakfast is poor.
Great location for us, the reception staff all spoke good English,and were friendly and helpful. minor gripe unable to get any English channels on our telly
The location was excellent. Easy access from south.
Excellent room. Helpful staff. Only problem was that security box in room wasn't working. Very slow in getting it fixed and no alternative way of keeping belongings safe.
Nice hotel in a great location
Good location for my purposes, quietly situated and easily accessible. Bed far too hard and no proper pillows made sleeping very uncomfortable.
Baetiful view from the hotel, very comfortable room and bathroom Staff doesn`t speak English
Nothing its not very good if dont speak Spanish This hotel is ok if you speak spanish
The hotel was really nice and clean
Friendly staff, cleanliness and positioning of the hotel.
Only there one night but room size good and comfortable. Breakfast selection was excellent. Car parking available within the hotel. Car parking charge was expensive and should be advised when booking.
Fantastic location for viewing City of arts and science. but not good for family trip.. the restaurant opens at 8:30 PM. when my children used to go to bed. We had difficulty in having dinner. and I felt the hotel was overrated. not 4 star.
Nothing. I know, the heavy rain storm, whatever. for me, as a customer, its all excuses. the hotel service was one of the worst I have seen world wide - and I've been up and around. sorry. I will not be coming back to the hotel.
good hotel helpfull staff would recommend
It´s a nice hotel! Rooms are bit too small...
location was very good,for beach,shopping and visit the town. The balcony was very nice and very large with a nice view to Art Palace The room are very small even for only one person.And the bathroom has no space enough for anything. Is it claustrophobic!!
Staff Being charged to park a car at the hotel.
Hotel was well appointed. Single room had a balcony which looked over the city The hotel is about a 30min walk from the centre of the old city and train station. Not too far (and there are plenty of busses), but given the size of Valencia there are plently of other options closer to the centre.
I liked the location and the gorgeous view from the balcony, the mattress, the pillow and the sheets, but that was it. Unfortunately there were too many things I didn't like at this hotel. Firstly, the staff is highly professional and very helpful, but totally unfriendly; but then, this is what I've noticed generally about customer service in Valencia. Secondly, I didn't enjoy the dirty balcony, including the furniture, as I got my cloths dirty; I also wasn't happy to watch a bug crawling out of the bath tub. Thirdly, the use of a small space is not wisely used (at all) - on the contrary. The room might have been refurbished, but in a non-logical way, which makes the room uncomfortable; last, but not least: slow elevators (probably not the wisest programming?).
Good location. There wasn't any soap for washing our hands. Rooms are very very noisy. Breakfast and parking too expensive when it is so easy to find alternative solutions.
The room was very warm. I could not get the air conditioning to work properly.
The uniqeness of the rooms, they are all different, therefore it was a special experience compared to the mainstream hotel rooms no breakfast
The hotel staff were great, the rooms were really original, and the hostel was in the centre so we could visit different points of interest on foot. Would stay at Rooms Deluxe again if I ever go to Valencia. The only thing I did not like was that the kitchen area (remember this is a hostel, so people buy their stuff & put it in the fridges), is closed till 7am. As we were waking up at 6am to make the most of our time, we couldn't even have coffee.
Shower & sink partially clogged, room not cleaned on last day (3 nights), towels not changed, generally nice place but needed much more attention to cleaning etc. Good kitchen. Breakfast ok. Desk staff very helpful.
very friendly people! they have to fix something in the bathroom of room 215 (shower, door)
Magnificent design of each room, convenient arrangement and convenient parking
The outstanding room designs are inspired and very refreshing - it would be good to experience each of the 20+ room designs! When the staff were able to get the wi-fi working, it worked well. The free washing/drying facilities are a real bonus. Location is convenient - very close to the science museum/aquarium/performance buildings and half-an-hour walk to the old city. Staff are excellent. Be aware that these are hostel rooms so whilst each room has a shower and toilet, there is no soap or toiletries, no alarm clock, no telephone and, of course, no tv in the room. Quality of finish of the interior is average - the room was obviously rushed to be ready for use. The low voltage incandescent lighting makes for good atmosphere but is not so practical for properly lighting the room.
the stile The room was in no good conditions,the curtains was nearly faling down. No soap in the bath-room,only in the shower. Only white bread to breakfast.
I liked the comfort and cleaninless of the hotel. Though not central located, the neighborhood was modern very close to City of arts and science. Nice staff and really worth of money.
Great hotel with good location close to La Ciudad de las Artes y de las Ciencias and shopping center. Good bus connection with city center. Would recommend to all.
The flat was big and confortable, excellent location very close to the city of art and science. The service was mediocre, long wait at the check in.
Cleanliness was excellent with all modern facilities. Perfect for a family stay and highly recommended (quiet with plenty of children playgrounds nearby). The location in terms of the distance to the beach. It requires two bus journeys or some long walking which is not ideal with a family.
The apartment was very good, roomy and very near from the Ciudad de las Artes y las Ciencias. The apartment isn't soundproof and there ara a lot of noise in the street, specially working days.
The apartments were very spacious and quite clean. The towels were changed daily etc. it was very reasonable as well. The apartments were noisy in the moning. It also wasn't clear at hte time of booking where this was in relation to the city centre. Whilst it was possible to walk, it was a longish walk.
kind staff, clean, central position, new building and arrangement, lot of facilities..very good, I place to suggest to friends :)
Very comfortable, good location
Location appartment and staff
the hotel staff! and the apartment was really cool
good value for money, spacious and excellent location nothing
very helpful staff
excellent location for science park english tv was news only - entertainment sation would have been great
Staying close to the oceanographic center. No
The clean rooms everyday and very friendly staff.
Clean bright modern
Proximity to City of Arts & Science, bus stop Front Lobby splitted into 2 floors (inconvenience access to lift through Lobby--especially if carrying luggage)
Staff are friendly Room are too little. Position of hotel far to center town
Price Room too small
excellent location, clean, friendly staff, good breakfast. Room too hot, and loud traffic noise
friendliness and helpfulness of english-speakinf staff na
The receptionist checked-in very quickly; the room was very clean; the room rate the hotel is very far from the city center, they have no rooms with street view (only on a secondary street, or in the back), the bath room was very little, the receptionist didn't know basic information for tourists (the bus schedule, the bus routes, etc).
The hotel was very cheap in terms of what it provides. It is brand new, 15 minutes from the old town (Carmen), clean and very, very, very modern. Aqua mall where the hotel is located, is a new building, very modern and has more than 200 shops.
price was ok, we booked last minute There were no blankets in the room, which we discovered at 00.30 am. After I went to the reception to ask for blankets and phoned a few times because the five minutes waiting time became one hour, a very grumpy person delivered these. Breakfast is very limited and not recommended. Coffee tasted like it was made from salty seawater...
very near the shipping area
Good location for the America's Cup Bathroom door was poorly designed offering no privacy
Ease of access Poor value for money
ok location next to shopping centre, near science park area. issue with hot water first night but that seemed to be resolved after inquiring about it. minimalist room suited our needs though. bed was hard, not so comfortable, pillows were lousy. parking was awkward second attempt of moving the car allowed finding a position very close to lift for hotel access. 20 euro a day. average continental breakfast.
Showers were hot and cold, too far from where I wanted to be
Modern and comfortable room. Very quiet. Clean. Internet access.
Although towels were changed daily, shower gel etc was not topped up - did not seem to make sense..
The position of the hotel is excellent for visiting the Artes y las Ciencias with plenty of restaurants and shopping locations We were opposite the lift and it was a little noisy