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Staff were friendly and helpful, hotel was good value for money, close to shopping center and the Orly airport was not far. Good rail connections. The exterior is old and tired but it is being renovated. A fair walk to the station but it we enjoyed that. There is a bus.
Close to Orly airport, cheap, helpful stuff, nice breakfast, warm rooms (good heating), nice bed, nice parking, 200m from Auchan store Noisy (planes, cars, neighbours), coat racks are broken, tobacco smoke from other room easily passing went system and filling your bath.
Nothing. It is very bad hotel. It is not a comfort hotel for couple. The bath room is very bad and there are no facilities. There was no flush facility for toilet, the bath room is not at all sufficient to take bath for one person. If you come late to the Hotel, there was no body to help you out. The hotel gate was closed, we had a very bad experience in this aspect.
the friendly staff, we were a little late for breakfast but they put more on for us which was great as we had a long travel ahead of us i felt it was too far out and was a littl difficult to find
The staff was odd, only one person new any english and staff personnel would randomly pop into our room. Far from many things and staff members were constantly coming into our room without reason.
budget hotel. you got what you paid for.
We arrived late and there were no problem for hotel staff to wait for us at reception.
Website says that reception is open until 22h except I arrived at 21h45 and the place was locked up tight.
The staff at this hotel was incredibly helpful and did everything they could to make our stay better, from freezing water bottles for us many times a day to providing my husband with some aftersun relieve for his sun burned. They really made this hotel better than a lot of the other budget hotels we've stayed at and even better than a lot of 4 star hotels we have stayed at. They were friendly, helpful and just generally great.The hotel had a lot of private parking where we could park our car. The hotel is located close to a big shopping area, the highway and the airport. The staff was kind enough to draw us a map of how to get to the metro from the hotel and what to do when we got there to get english assistance. the room was small, with a very small bathroom. The floors were made from this horrible plastic material that was made to look like wood and got dirty so fast.. because the shower was super small and the floor would get wet and look super dirty the whole time. The worst part was the heat. It was so hot in that hotel (we were there in july). The hotel is not very well located as far as the metro into town. It was actually very complicated. The metro ride into town was very short but it was the ride back that was very complicated. It took us over 3 hours to get home with often taking the wrong train D.
The proximity to the Orly Airport Only small attentions to: not enough towels and no higienic paper!
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Good romm. Good brekfeast.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
The staff, Paying for Internet
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
A pair of bathroom slipper
Proximity to the airport and shutle bus No minibar in the room
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
proximity to airport.courteseous staff.
Very clean, friendly staff, all staff spoke very good english.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Room, shuttle service was excellent, staff elevators frequently out of service
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Reasonably close to airport
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
I loved its quite environment and the on time shuttle bus to tha airport.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
yes, a short business stay no
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
rooms had terrible petrol/plastic smell. Impossible to sleep.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
difficult to get to the city
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
I was not there very long - but the breakfast was excellent
the restaurant was ok the reception staff was uncommercial people.
Hotel is closed the airport. The bed, too small.
mveryy good no
The position and the staff Maybe a little expensive for the given facilities
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
breakfast buffet quite poor
Confort and location (near to the orly's aeroport)
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
location , staff
The navette picked me up from the airport and delivered me back there the next morning
Free internet, Location. Hotel is old.
Ease of reception and the helpfulness of staff
clean and comfortable rooms
It was a good clean hotel and had tea making facilities. Very thun walls
The standard of cooking is pretty poor and quirky -and consequently the cost of eating is overpriced for what you get. The internet pin code system did not work when I tried it although I have a Mac ! The local youths running and shouting through the hotel at 03:00 was not very impressive either !
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
The standard of food in the hotel was not good
no iron or ironing board
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
Good location near to the airport, and free parking. No wifi. No free internet access.
only sleep.. nothing
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
The hotel is clean and value for money.
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
very good hotel, very good breakfast and personal.
Lobby and Restaurant decorated with god taste. Very clean rooms with aircondition. Good breakfast, at a reasonable price. Free Parking facilities. Easy access. Free internet. Mattress could be more comfortable, and I will never get used to sleaping with sheets and blankets...Aircondition goes on and off and is a little noisy. No handsoap to wash your hands - only body & hair shampoo.
The very helpfull, and capable staff are an asset to this hotel. Free internet access swayed my choice of hotel when looking for one in this area, as a frequent business traveller this is important to me. The rooms (i have stayed in two now) whilst not the largest, are very comfortable, and clean. There is no laundry service at the hotel, this is probably my biggest complaint about the hotel, as most of my business trip are for 1 to 2 weeks it is important to me to be able to get my clothes cleaned. The restaurant menu was a little limited, so unfortunaley I dined elsewhere most nights, If there had been more choice, I would have eaten at the hotel every night.
Calm and good staff
Next to restaraunt, night club, public transport. We couldn't use the free shuttle to get to the hotel from airport as the lady at the reception didn't understand English. Had to take a cab. Rooms were small and we could hardly open our bags.
Room clean and confortable Shuttle from airport to hotel delayed (waiting one hour)Restaurant closed arriving at the hotel
Staff were helpful following not being able to obtain room key due to Reception being closed and Booking.com reservation number or my credit card did not in the automated check in machine. WiFi works for browsing and receiving email but it blocked me from sending emails. But it was Free which is good. More akin to a Motel as rooms are not contained within the reception building but are separate. I thought it was very expensive for what it was, Eur 50-60 would have been more suitable price rather than Eur 85
Pleasant, comfortable rooom - clean.
Breakfast was surprisingly good. Rooms were clean, quiet & warm. Staff was helpful. No ability to have laundry done. Limited parking.
Nice, relatively spacious room in a sort of 'apartment' setting. Comfortable bed. Hotel restaurant simple in set-up but food quite good for the price. Overall value for money was quite high. The location means you better have a car.
Staff very friendly and helpful at all times. Free Wifi was very useful also. Room numbers were printed on sheets of paper on the doors. But this may be because they were being re-decorated. I wasn't sure.
The free wireless internet was useful. The hotel was quiet. The breakfast was not good value for money.
the staff were great hotel conditions not. they are in the middle of refurbishments so the room i was in was poor but the cleaning lady was cleaned well. we slept in an old room the window had a crack init. and the french council use the hotel as emergency housing aswell as paying guest it doesnt make a nice atmosphere. i paid 48 euros a night to sleep with cockroaches in my bathroom, they did offer to change my room but what diffrence would that make??? once you see them you know there everywhere
Very quiet and very prompt service a)The carpets on the floor are an old and bad idea. I am allergic to them ! b) Although promptly solved by the staff, water was running from a faucet in the bathroom, then I had no hot water. It should have been fixed before.
quick check in/check out, helpful staff I didn't have a lot of experience about your hotel as I was a transit passanger for one night (arriving to Orly at nigth and leaving early morning but for this reason it was a perfect choice.
The free wireless internet was useful. The hotel is close to Juvisy station, which was convenient for my business trip. Some minor repairs were needed to my room.
Clean bed, friendly staff Name is different than on internet, little inconveniences: Showerhead could not hang, bedlight did not work
The free WiFi was useful during a business trip. The room was basic but comfortable. There were no TV channels in English. The breakfast is rather expensive.
quiet place bed smell from carpet