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Excellent rooms, service and breakfast. Valenca and Cerveira surounds were also very recomendable. Nothing at all.
pool area very limited availability of drinks at the pool bar with the argument that the hotel is not placing more orders since they want to end with the stock - this indicates poor customer service and poor good management practices
The location is great, very close to the medieval city of Valença and the crossborder with Spain. The infra-structure is modern and the surroundings very calm. I've ordered a double room, but what I got was a twin. In this way, I recommed to specify your preference in the observations box while you are booking the room. The breakfast is in general terms good, however the breakfast room is very small for the size and capacity of the Hotel. One time I had to wait for other guests to finish their meal. The waiters are very competent, but due to the "confusion" their working in, they are always running, what makes you feel uncomfortable. However, if you go on a regular weekend (I've stayed on a 3 day-weekend, with Monday being a holiday), it must be more calm.
This is a superb hotel in terms of comfort and enjoyment, this was my second stay there so you can see I really enjoy it ! The restaurant is an excellent venue with superb food and helpful staff. I recommend this hotel its a gem.
Atmospeher Internet in room
surroundings helpful staff nice breakfast
This is a nice modern hotel to stay for a few days, visiting the surroundings. The room was comfortable and clean. The hotel staff was really nice and very helpful. The hotel, apart form the breakfast does not serve any more meals. If you want to have dinner or lunch you'll have to go to a nearby restaurant that belongs to the same owner, but we do not recommend it at all. Well, is quite a shock coming from the clean cool contemporary approach of the hotel to one of the best portuguese/spanish and traditional kitsch examples. Absolutely vulgar.
Hotel corridors were covered in works of art. The room had a balcony and a good poolside view. The breakfast was included. The best value European hotel that I have stayed in. Apart from breakfast the food available was poor but there is a cafe and a good restaurant nearby.
Comfort and warmth
Very clean, the breakfast was excellent, a lovely pool, the staff were very friendly and helpful.
Excellent hotel with a brilliant swimming pool after walking on the Camino Nothing
Very pleasent stay, room very clean and very confortable: A really good breakfast full of everything ( impossible to stay on a diet) . Excellent views. All the staff very nice. I will come back for sure. Actually i liked everything the only thing missing on a 4 star hotel is a restaurant.
The staff were friendly and the breakfast was good. The restaurant is nice and sunny. I thought the recent refurbishment was very nice in the rooms. However, I thought the corridors were too dark, especially for a hotel near the beach. I think there needs to be more staff so that the service in the hotel can run more smoothly.
Within easy walking distance of town centre. Good breakfast. The hotel has been substantially altered internally in last year, not always by way of improvement, eg baths sacrificed for showers, refitted drawers would not open.
The Staff was kind, the Hotel provides an excelent breakfast and the location is great! The road in front of the Hotel is a bit busy, but out of summer it's ok.
Quiet, magnificient view to the valley, hospitality of the staff, it's a very romantic place.
The location and the facilities (in the main building) are quite good. The building is very nice. Some aspects were not up to par, for a four star hotel. There was a persistent sewage smell in the bathroom. The room heating was not available, although the wheather was already chilly, especially in the morning. The sofas in the room had the cloth worn, and the wadding was visible. One of the carpets in the room was rather dirty.
Wonderful landscapes, nice instalations and very courteous staff. No internet wireless available in the hotel main areas.
Very good landscape. Very beatiful location. Very nice pool. Excellent place to rest.
Beautiful building and location with large, comfortable room. View is fantastic. Not within walking distance of much, but easy drive to some charming, touristy beach towns.
beautifull convent vieuw from garden towards river swimming pool also one for kids - free tennis court