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Very happy with the stay.
Location was good for our purposes - attending wedding at Chateaux Lagorce near Langorian No
Excellent friendly staff Nothing an excellent stop over hotel on the way south
Good quality for price. Good for en route stop over. Nice staff. None
lower level than the average mercure, but good value for money
Helpful receptionist Bar closed, restaurant closed, didn't like a blanket on the bed
The hotel's architecture. The resturant was closed on Friday night for the entire weekend. The last thing you want to do after a 10hr drive in July is to go looking for a restaurant.
The hotel was at a price that was competitive. The staff were friendly and helpful. It was relatively close to the city, maybe 20 minutes, by car. There was no air-conditioning, so the room was hot and stuffy. It's a good hotel, but it's too hot to stay here during the summer. The shower and toilet didnt work great.
It was clean. Recepionist sold us an * euro breakfast ob check-in and said there was bacon and eggs etc. In the morning, no sign of bacon, eggs or the guy that sold us the breakfast. The staff on in the morning denied that he would have told us that. 8 Euros is a con for the breakfast you get. Don't buy it!
friendly staff no free plug in the room (for instance to recharge a mobile phone)
Location is ideal for us We've been visiting this hotel more than 3 years on route between Holland and Portugal and in this time not much maintenance seems to have been done, the rooms could use a lick of paint, and a loose metal strip under the bathroom door was potentially dangerous
Nice hotel, easy to find When arrived couldn`t find my reservation after much searching the receptionist found out that when I had booked with active hotels it was a different server, but I got a room anyway,
Free internet connection,however the period of use allowed was short.Close to motorway,allowing quick access to all routes. Room smelt of tobacco smoke,Parking was not secure.
Friendly, clean, good value, good breakfast Slightly tatty, rooms cramped
On arrival at this hotel the receptionist was very good and very helpful. She spoke far amount of english. She went abouve and beyond her duties. The best part. She help my disabled partner with great ferness. Room was not disabled friendly. There was a massive step to get in the bathroom and no room for the wheel chair to go in the room. My partner had to get on her hands and knees to access the room. This was not as we were told on booking any of our hotel bookings.
Clean, basic, good value for money. Rooms are soundproof. Nearby supermarket and restaurants with easy access to motorway & public transport. Not 24 hour check-in which is not a really a problem if you are aware of this before. Receptionist spoke no English not a problem either if you show your booking form.
to rest few towels and some staff only speak French.
Close to the highway Employee that is on the evening shift does not speaks anymore languages other than French and is not a nice person.
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Reception staff were excellent and extremely helpful Bed was rather uncomfortable
Easy access and close to airport Gloomy room and smell of smoke
Food for vegetarians could have been more imaginative
Standard of accomodation for the cost.
Small but perfectly formed, very clean, modern and comfortable. Nice helpful staff. Great price, very close to airport and one 30-40min bus ride away from central Bordeaux.
the room was clean and comfortable Not as near to the airport as expected, I was alone and would have liked more information about getting to the hotel.
Proximity to the airport
Very modern and surprising budget hotel, good location when you are by car, otherwise forget it. Nothing really
Design of room. Room is too small, no furniture, even chairs and closet for clothes, just for sleeping. Breakfast for additional payment, no restaurant at hotel.
NOTHING ~ particularly as we were so abused by the desk clerks See above
Convenient for airport, city and coast. Bus stop for city outside hotel. The food was much better than expected.
Staff very friendly and helpful. comfortable. close to the airport .
Good clean facilities Needs in room coffee/tea maker
Location to airport A pleasant garden and swimming pool were featured in the advert.this was not the case. The pool was closed and filthy. there was no garden . We felt misled and would not have stayed there if we knew these facilities did not exist. the hotel corridor outside our room was dirty.
Friendly staff, nice breakfast, swimming pool.
Very convenient to the airport. Clean and comfortable. Good price. Very good restaurant (except the staff was not friendly). The staff could have been friendlier. They rarely smiled, and didn't seem to enjoy their work. The woman at the front desk the morning of our departure scolded my spouse when he mistakenly took a glass of orange juice from the table in the lobby, not knowing it was for people at a conference. There should have been a sign about that, and she should have been nicer about explaining that to him. She was rude. The waitresses in the restaurant weren't friendly either.
near the airport not far from the city. bedroom size
Quet room, good service, would stay again, liked the pool.
Location - perfect for our overnight stay between Holland and Portugal, food was excellent, classic room was very comfortable and had everything you could wish for. staff are lovely people - they aim to make your stay as pleasurable as possible, we would certainly stay here again.
Proximity to airport, friendliness of staff Restaurant was not open on Sunday
Good restaurant - friendly and efficent staff
We arrived later in the evening and the staff member on duty was prepared with our reservation so that check in took seconds. Additionally he got the extra bed for our youngest to our room within 10 minutes. The room was more than adequate for our family of 5.
Pool open 24 hours, had it to ourselves. Grounds kept very nice. Rooms spacious & lovely. A real bargain at 65 euros. No signs to help us find from the airport.
Stayed at this hotel on previous occasions and once again we were not disappointed. Very pleasant staff and good service. Very good buffet in restaurant. Hotel very convenient for overnight stay.
Help from Receptionist on Sunday pm to provide cold meal
Everything...we have stayed at a lot of hotels 2/3 stars !!!!! UK-Far East. This is the best hotel that we have ever used. The receptionist that was on from the after noon till late was fantastic. As you can see we were over whelmed as the staff and management seem to have got it right.
Hotel equally suitable for business or leisure
The hotel had a pool which suited our young daughter and the menu did allow for children. The meals We thought that the price of food and drink was very expenisinve. It made the cost of a reasonably inexpenisve hotel very expensive. Eating a basic meal for 2 adults and 1 child over two nights was over 100 euros (excluding drinks). Although I would recommend the hotel overall I would warm that the cost of food and drink is high.
super room! great location. quiet!!!
the rooms were spacious and comfortable and the showers were excellent. access for disabled users was good, bar food was poor - not enough selection and poor quality
Convenient to the airport for early morning flight. Good services, friendly staff, comfortable bed!
Very convenient for the airport, comfortable rooms and shuttle service to the airport
The staff at the breakfast room are really helpful and friendly. However the staff in the reception are not that helpful. The facilities in the room are not great (e.g. only 1 set of tower was provided although we have booked a double room for 2 persons)
It is close to the Bordeaux airport but gets little aircraft noise. Room ventilation system was broken. Bed was lumpy and uncomfortable. I will try a different hotel next time
good location, service oriented staff (in france!) rooms are to basic, eps bathroom
Air conditioning works well. Bed comfortable, I but recommed booking an extra bed and not sleeping on the sofa in the room, if travelling with child. Room quiet and quite spacious. Bathtub and little pentry also good The pool is practically on the parking lot.
The bed and especially the sheets were wonderful.
clean comfortable rooms. short stay so unable to comment further unable to watch a rugby match in the bar, yet able to watch in our room
Roomservice was reasoneble and effective. Had to take taxi to go anywhere and this was costly. If you travel by plane and plan to stay in the area location is excellent though. Smaller pool than expected.
Lunch in the restaurant - excellent food & service. Paucity of airport shuttle services at the weekend. The furnishing of the bedroom was poorly designed - no drawers & no writing surfaces.
Atmosphere cheerful and friendly. Staff very helpful. Because my flight out was late afternoon I had to eat in your hotel having no transport of my own. I had an evening light meal and lunch the following day, both of which were barely edible and overpriced, fruit at breakfast either overripe or not ripe enough to eat, for this reason I would not stay in this hotel again.
breakfast is served from 5 o´clck in the morning,There is a shuttle service from the airport The desk in the room was not so big, if you want to work.There is only one el contact, when you want to connect both PC and a printer
Proximity to airport and nicer than other chain hotels. I do not recall anything saying that the restaurant was closed on Sunday.
Modern clean rooms, friendly staff. The AC was warm in both rooms we stayed in. I had to open the window to get fresh air. Rooms too small, the pictures in the site are decieving.
Location and staff. Room was very small and nothing like the photos at the web site.
The hotel was good value and offered an excellent dinner. We would use the hotel again if we were near the city. Internet slow and unreliable. Nothing hot at breakfast
The reception staff were extremely friendly and helpful. Our request for a taxi for 0500hr was dealt with immediately. And there was coffee available before 0500hr. That the restaurant was not open, and we had to seek out another place to eat, and what we really wanted was something on site so we could just eat and get to sleep early , because we had an early flight out. It would be great if there was a room that had 2 double beds, instead of the 2 single beds. We are used to having bigger beds.
Efficient staff, well organised hotel, v g dinner menue, excellent breakfrast w healthy choices, excellent info about Bordeaux and the region. Single glazed windows in the non-renovated area - a bit noisy, but we were given the choice to change room to double glazed if we had wanted.
Staff at reception very helpful, could check in at 9:30 already, help with plane booking appreciated. Bus stop (liane 1) directly in front of hotel, good connection to airport and town there is free WiFi, but it is rather clumsy to use (not the fault of the hotel but of the company providing the service
Great design and decor in rooms, very comfortable rooms, free wi-fi, nice staff, excellent location near airport, good for a stopover or to visit the area. The restaurant might serve the worst food in France!! Very bad quality, and expensive. Restaurant not open at night for dinner, but there are better choices nearby within a 5 min drive.
Fully-independent studios Staff very nice and available to help / provide informations Additional parking places
The fact that you could park the car was probably only the best thing I could say Cramped rooms..uncomfortable beds..drinks machine not working..basic facilities/decor to rooms...carpet worn...shower poor...bath dirty...no 24 hours staff..
There is no procedure for using of the Internet. We have paid and could not use the Internet. The IT team of the hotel should establish a procedure for users with MS IE and Linux operating systems to easily connect to the Interenet.
Proximity to airport and ease of parking
air conditioning would be a good idea
proximity to airport was excellent. lack of restaurant and bar facilities on site. the setting was por - in the middle of an industrial estate.
We only stayed one night and the location was an ideal stopover for the airport.
I would not stay at this Hotel again. There is nothing to commend it. Uncomfotable bed, broken shower, lack of amenities.
Clean functional near the airport reasonable price Empty, rather desolate at night no cofee etc available. no cafes or other life nearbye
Clean, nice rooms. Location on industrial estate. Bar terribly expensive - 6 euro for a small fresh orange!!! Staff at reception not that friendly.
Enjoyed a fabulous meal at Leons because the hotel had no catering! see above
very attantive personel and the hotel is a new and there for nice and clean hotel.
Room & hotel facilities were good Restaurant offered a good menu but the quality of the food was poor and served lukewarm. Location was isolated with no alternative local restaurants.
Courteous and helpful staff, good bed and close to main highway, with secured parking Breakfast cost was prohibitive
the modern room, the cleanness and the proximity of Bordeaux!
efficient helpful staff
Very convenient, on main autoroute system with easy access (including tram) into Bordeaux. Good breakfast if you're not too late, and very comfortable roooms and beds.
staff were really helpful and the hotel is brand new, clean and pleasant to stay in location is off putting, but it did not matter once we stayed there
The place is nice for business people who need a confortable place when they finish their work Poor breakfast
It was cheap And not too far from the beach and the centre of Bordeaux the room was comfy and the shower was good the air conditioning was a great The fact that we couldn't have a bbq in the grounds and the soap dispenser was mouldy
Ideally situated after a long drive to walk to the restaraunts Yes the rock hard beds
Close to restaurants and secure parking The road noise did not stop all night
easy to reach Much noice from the "rocade" and neighbours
The location on the ring road meant that there was easy to get to the city and the beaches - good location for what we wanted although traffic noise not good. Traffic noise and shabbyness of room.
It was very easy to find and well located
Cheap,clean,comfortable bed,air conditioning very good unhelpful staff,decor,location(after 7pm. or on sundays the taxi into town costs over 30 euros)
The tea and coffee. Extremely uncomfortable and noisy.
I accept that it was a reasonable cheap hotel and so i accept it as it was. However having said that, the rooms are understandable small and hard to ventilate for a visitor, and so heating and air conditioning are required as you know. In our case the room 34 was extremely hot and we could not turn the air conditioner down . It needs a service. Otherwise the hotel was as is, a reasonablly cheap lodging. My complaint is definately fixable. Also the range of bread at breakfast is not in keeping with a French Continental brreakfast and very uninteresting. Need a bitof creativity.
Late arrival check in procedure. Could of been a little cleaner - had a triple room - found animal hairs all over the top bunk bed sheets and blanket - yak. Would of been nice if there was a vending machine for refreshments and snacks.
Hotel was very clean and modern. Staff was also very helpful. The hotel is very close to Bordeaux airport, which was a plus, since we had an early morning flight.
Superb attentive service, clean comfortable room, delicious food, easy airport access location. Highly recommend. I did not see a gift or sundry shop on location.
English speaking front desk staff. The shuttle driver should not park in the lane with high concrete barriers that guests can trip over in the early morning when going to the airport for early morning flight. My wife did and is not happy about it.
I liked the distance to the airport. Heated pool was not heated.
Nearness to the airport. Friendly approach to dog. Helpfulness of desk staff. Lack of adequate road signs for the merinac airport. Much confusion there being three Merinacs
Room service for evening meal very good although limited choice. It needs to move into the 21st Century in terms of its menus, snack availability, breakfast selection etc.
the beds were excellent, the room was nicely decorated, and it was very clean, it was relatively quiet, considering the fact it is situated very near the airport the staff at the front office is not very well trained and, except for a Senegalese girl, names Astou, they were all incompetent, when asking questions they never knew the answers... faxex would arrive and they would not warn us about it.
flexibility of staff.
the room was very clean this hotel has the worst bar staff i have ever seen in a hotel i arrived around 20.30 checked in then went to the bar sat for 10 min before getting served then the barman disappeared again then 3 gents came in and waited about 15min one even went behind the bar and tried to pour a beer himself they even called reception then finally the same barman came back served the 3 gents and before i could say beer please he disappeared i waited 5 min then went to my room thirsty
room was very nice we stayed at this hotel even though it was more expensive than most because we had an early flight the following day and there was an airport shuttle service, however this did not start early enough and we had to get a taxi. We were not informed of shuttle timetable at the time of our booking.
Location We book a triple room + baby cot and when we arrived the staff told us that they don't have baby cots
the weather was nice the main building closed at 11 sharp and you were 10 min walk from anywhere and 15 mins from the town by taxi
Excellent meals and service. Clean towels did not arrive until mid-afternoon.
Bedding smelt of tobacco
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
location terms & condition not clear enough
The noise of the air conditioning system and finding the place
Ground carpets, cleanness of ground layer WC / its smell
Near to airport
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Decent clean hotel, conveniently located near the airport, but not noisy at all
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
Close to airport - good for a one night stopover - probably not for longer Service was a little slow