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Comfortable Allergic to pets, and room was on let floor. Resulted in bad allergies during stay.
Room had a horrible odor. Air purifier was provided by staff, but had no lasting effect; had to be run daily for several hours.
Staff was very friendly Roms are small but convenient.
Great updates and room prep notifications. Requested extra blankets. Receive extra towels instead. Could not add to our Hilton Honors points by booking through Kayak. BUT only through Kayak could I book two nights. When I tried to book directly the hotel only had one night available.
Pool closes some what late , breakfast was good Dirty room , room service didnt even vacuum the room or take the trash out. When i asked for a cookie without nuts they still gave me ones with nuts on 4 different time! I ended up getting sick because of the nuts. Really wish i choose a different place to stay. Lesson learned !
The hotel seemed very clean. It had a small pool, work out area, and restaurant & bar inside. The complimentary cookie was delicious. The staff were all very friendly and helpful. There was a lot of parking spaces available and its only 1 mile from the beach! There was no microwave or small refrigerator to cook and store food in. We only stayed 1 night so it wasnt really that big if a deal.
I loved it. The staff was amazing! ! Rooms were nice. Close to the beach, definitely will come back next year. The restaurant, food took too long.
Location Some minor issues with plumbing.
Almost nothing. The staff was nice, and the sheets were clean. But nothing memorable or special at all about this hotel. The water in the shower didn't get hot, visible damage in the bathroom. Our carpet was damp when we got there. No mini fridge or safe in the room. Not one piece of artwork in the whole room, very stark and un welcoming. We needed a pet friendly room and this is the first time I've ever booked one, they don't tell you anywhere when you make the reservation that pets are not to be left unattended in the room at any time. And also didn't tell me that when I called to verify the reservation and to let them know that we were bringing two small dogs. So after driving 14 hours and booking a non refundable room for $400, they made me sign something at the front desk saying that if I did leave my dog in the room that they would call animal control to safely remove the dog. We were traveling for a wedding, what was I supposed to do? So the second day we were there, while at a wedding function, I got a call saying the dogs were barking and I needed to come back to the hotel and take them to a kennel if I was going to leave them unattended. I would have taken them to a kennel in my home town and left them while we were out of town if I would have known any of that. Absolutely ridiculous. And then the hotel manager had the nerve to tell me that he would work with me when I said we couldn't make it back to the hotel for about 30 minutes. You better work with me because last time I checked, I was the one paying you guys, not the other way around.
Even when the restaurant and bar are not busy it takes an unacceptable amount of time to order anything. Maybe the staff has so many other task to complete along with how they put the orders in to how long it takes to make a payment, very disappointing.
Did like the room itself. Comfy and good for us. Did not like the fact that the pool closed so early and that it was "closed for maintenance" two of the three days we were there. It would have been nice to go swimming since it was over 100 degrees outside everyday. The beach is not my goto choice when I think of swimming. We chose this room with swimming and a bar in mind. Did like the room itself. Comfy and good for us. Did not like the fact that the pool closed so early and that it was "closed for maintenance" two of the three days we were there. It would have been nice to go swimming since it was over 100 degrees outside everyday. The beach is not my goto choice when I think of swimming. We chose this room with swimming and a bar in mind.
The room was non-smoking but smelled very strongly of cigarettes
Really enjoyed the location. It is centrally located near restaurants, bars, and the beach. Everything is easily accessible. Room smelled like smoke when I walked in.
Only one block from the beach, honored a late check-out, hot water+water pressure great, brought clean towels without having to ask, beds were pretty comfortable, closeness to bars if you're traveling with friends/ spouse, no problems with parking Loud at night
A total nightmare. The rudist staff, demanded an extra $65.00 at checkin. The suite I booked , 2br/1ba, was a straight motel room, notting beyond two double beds The manager, I called. refuesd to deal with me and when asked if there was anyone who spoke english they hungup. Mold on walls, was reported to desk and nothing done. The orbit staff keep me on the phone almost 3 hours, only to charge me another $240.00 for a second 2br/1ba and a promise of a refund for this room along with a bogus phone number for custermer service and names. The biggest insult was the "inn" price at the lobby was less than half of my bill.
Poll was ok My stay was horrible AC was not really working. Food room was dirty no towels
This older motel was clean and the rooms had been recently renovated with pleasing decor. The main drawback was the musty or moldy smell we were faced with when entering the room. This is typical of these older properties and it's likely because of the airconditioning units. Otherwise, it was adequate and seemed to be well maintained. sue
The staff was absolutely amazing and friendly. I can't complain
The location, just blocks away from the beach and very close to restaurants and other amenities for the price would be hard to beat. The room we were in (109) had a pronounced musty odor. There were no cups to go along with the ice bucket, no tissues box in the holder and no coffee maker.
The motel is only a few blocks away from the beach. So we were able to leave our car parked, and didn't have to pay for additional parking. This motel is completely outdated. The rooms smell like mildew and stench air. We had to buy wash clothes, cleaning supplies, and disinfectant to spray on bedding. There is onlt one old model TV in the room, and the sofa bed mattress for old and thin.
Was to be a king suite and it was a double full suite, smelled like cigarettes even though it was to be a non smoking room, bathtub was cracked, lighting fixture in bathroom was damaged and sparked when turned on, door broken at bottom and did not lock
Was pleased and shocked with the size of our room. So much space. Everything was clean and the staff was nice. Perfect location from the beach and attractions. Wifi was really slow and could barely connect to. Our remote for our TV was broke, but small stuff in the scheme of things.
Location Dirty, lots of rooms visited by police all weekend.
The location was easy to get to and very close to oceanfront and the Convention Center. Pool was beautiful. Staff was very nice. Did not see any bugs even though dirty. You walk in and the switch cover is broken half off. All the chairs were terribly stained. The couch bed had stains all over the matress. Stove top grease burned on. None of the outlets worked correctly. TV 19' big TV. Bathroom dirty. No coffee maker.
size of the room....location was great....staff was friendly and helpful.....exactly what we needed. think someone was arrested directly outside of our room one evening around 0130 am...does not sould like the person resisted and police officers sounded friendly.
The hotel room was spacious and clean. I didn't feel safe and the parking spaces were tight and ridiculous.