Voelklingen Hotels

Hotel Staff are Excellent Bed covers are far to small....

I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.

Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.

A 140E room shouldn't feature a "plastic" shower

Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.

The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.

The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.

Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.

Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.

Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.

nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning

The hotel is in a quite street and therefore I got a good nights sleep

Very new and clean; nice shower.

What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas

Clean and well maintained

Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing

absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !

excellent restaurant, parking facilities

quiet location, free parking, room view, clean and good food could not connect to free wifi

I stayed in a mini suite. Aothough clean, it was extremely hot, with the temperature reaching 37 degrees inside. No aircondition and obviously you could not open the windows because the hotel is situated in the middle of the forest, with huge mosquitos flying around. It would be very easy to take care of this detail...put an airconditioner or even a fan...

The peaceful location and the friendly, relaxed staff. The dinner was also very good.

Breakfest was excellent Tv set in the room didn't work

satisfactory

Very delicious breakfast buffet. Comfort room only has a bigger bed. Partly inhygienic: small blood stains on bed clothes, dusty ventilation holes in bathroom.

central location

The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.

Clean room, helpful staff Lack of parking