Voelklingen Hotels

Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.

A 140E room shouldn't feature a "plastic" shower

Hotel Staff are Excellent Bed covers are far to small....

Good service, food and locality

Very close to Congresshalle and shopping area

Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.

Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.

The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.

nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning

What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas

Very new and clean; nice shower.

Room was clean and modern. Good value for money. Breakfast could have been more varied.

Clean and well maintained

The kindness of he staff For a 4 stars hotel, we were disappointed about the rooms.

quiet location, free parking, room view, clean and good food could not connect to free wifi

excellent restaurant, parking facilities

Breakfest was excellent Tv set in the room didn't work

The peaceful location and the friendly, relaxed staff. The dinner was also very good.

I stayed in a mini suite. Aothough clean, it was extremely hot, with the temperature reaching 37 degrees inside. No aircondition and obviously you could not open the windows because the hotel is situated in the middle of the forest, with huge mosquitos flying around. It would be very easy to take care of this detail...put an airconditioner or even a fan...

The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.

central location

Helpfulness of staff A little dissapionted with the service from staff in the resturant, during the evening meal on the night of 7th July 2007.

Business I reserved a non-smoking room, but staff told me there was no space when I checked in. The room was soakd with an offensive ordor of tobacoo, and it was terrible.

The staff were welcoming and the food in the restaurant was good No drying room or radiators in the bedroom making drying of soaked motorcycling gear impossible

No other hotel available near the station Wi Fi was at a cost .But did not work in room.Also, in the lobby ,it was very weak.

We have used this hotel for a number of years as it is a convenient stop-over. It is clean, with a reasonable sized room for a good price. the meal in the restaurant though pricey was good. Breakfast is far too expensive!

Easy parking and close to railway -- easy to get to city centre.