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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The hotel is modern and the room was large, well-appointed, and luxurious. The hotel offers a beautiful modern interior, attentive staff, cleanliness, super comfortable beds and beddings, excellent internet and cable, and a choice of fan or air conditioning. The restaurant is outstanding, and the hotel provides a great breakfast. The hotel is located near the main road in Volcan, offering a beautiful and spacious room with a sofa, mini fridge, wireless charger, TV, and coffee machine. The hotel also provides complimentary breakfast.
The hotel offers daily housekeeping, contactless check-in/check-out, face masks for guests available, physical distancing in dining areas, first-aid kit, enhanced cleaning, hand sanitizer in guest accommodation and key areas, screens or physical barriers placed between staff and guests in appropriate areas, use of cleaning chemicals that are effective against coronavirus, air purifiers, guest accommodation is disinfected between stays, guest accommodation sealed after cleaning, all plates, cutlery, glasses, and other tableware have been sanitized, thermometers for guests provided by the property, delivered food is securely covered, cleaning products, guests can opt-out of accommodation cleaning, staff follow all safety protocols as directed by local authorities, disinfection of high-touch surfaces, safety deposit box, tour desk, laptop safe, and laundry facilities.
The hotel offers a minibar, restaurant, bar/lounge, and food can be delivered to guest accommodation. The hotel provides a great breakfast and outstanding restaurant service. The food is outstanding, with a great flan, fantastic combo platter, and room service or a great restaurant. The hotel also accommodates vegetarians and adjusts the breakfast to their preferences.
Some guests mentioned low water pressure in the shower, rough sheets and pillow shams, small rooms, and the need for toiletry sets upon request. Additionally, some guests expressed concerns about the size of the rooms not meeting the advertised specifications.
The low season is in April, and the high season is in July. Guests can expect a peaceful and clean environment, good service, and exceptional hotel facilities. The hotel is located near Volcan Baru National Park, providing a beautiful and quiet ambiance with the opportunity to enjoy the surrounding nature and wildlife.