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Cons: "The girl at the counter was not nice"

Pros: "En realidad todo muy bueno"

Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"

Pros: "Entertainement"
Cons: "Food"

Pros: "The seat very well."

Pros: "On time!"
Cons: "Everything was ok"

Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"

Pros: "Very friendly stewardess"
Cons: "Food. More legroom."

Pros: "The Seat was comfortable"
Cons: "Food"

Pros: "Confortable seats"
Cons: "Food"

Pros: "."
Cons: "."

Cons: "nothing"

Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"

Pros: "All services"

Pros: "Nothing"
Cons: "Frist :Late for more than 6 hours in Miami. Second: obviously I lost my connection to Bog-Col , they give me a hotel room whithout A/C and smell like mold for that reason. Third: there is no breakfast in the hotel. Thanks for asking Kayak Bye"

Pros: "Fine!!"
Cons: "Nothing"

Pros: "Was a.fast and.good trip....good!!"

Pros: "Attention very good"
Cons: "None"

Pros: "everything perfect you guys are the best"

Cons: "Everything was perfect"

Cons: "No room in business class overhead for our bags. Seats head little padding. Very poor quality biz class seats. Food mediocre and not edible. No bottled water."

Pros: "everything is so very good"

Cons: "Muy mala atención"

Cons: "Checking in at Miami was very slow"

Pros: "Punctuality"
Cons: "No complaints"

Cons: "Flight was pverbooked and they put me on next flight , because of that I missed very important meeting"

Pros: "Just the supervisor helped me to the next flight to david"
Cons: "Missed my flight due to the delay. One of the workers wanted to charge a penalty fee. I had to go all the way to the supervisor."

Pros: "Everything"

Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"

Pros: "On time"
Cons: "lousy food, slow boarding. I had a sick passenger sitting next to me - I was worried about getting sick.."

Pros: "As a non-Spanish speaker we felt well cared for."

Cons: "Worse customer service at the 1800 fly copa and at the counter..."

Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."

Pros: "all the service"

Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."

Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"

Pros: "Fast boarding"
Cons: "The snack/breakfast"

Pros: "Modern aircraft and good service"

Cons: "Leg room on the flight was cramped"

Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"

Cons: "They didn't have coffee or tea"

Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"

Cons: "good"

Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"

Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"

Cons: "very cold on flight and no blankets"

Cons: "One hour ddelay no piñots"

Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"

Pros: "la puntualidad y el buna atención."

Pros: "Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you"
Cons: "A sandwich or something of the sort would have been good"

Pros: "Smooth flight"
Cons: "Everything was fine"

Pros: "Food and entertainment"
Cons: "Flight was delayed due to weather"

Pros: "Crew was amazing. Very professional and organized. Plane was clean and seats comfortable."
Cons: "No seat entertainment."

Cons: "Wifi didn’t seem to be working properly. But maybe an issue with my device."

Cons: "Delayeddddd"

Pros: "Flight attendants were older and very professional"

Pros: "The gentleman at the baggage check-in kiosk was outstanding. UA needs more employees like him!"

Pros: "all was very good"
Cons: "Nithing"

Pros: "nothing"
Cons: "Service was terrible, no blanket onboard, wifi was broken, cabin temperature was way too low, feels like around 55f."

Pros: "That it got me to Paris safe"
Cons: "No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta."

Pros: "Excellent"

Cons: "Flight was delayed multiple times"

Pros: "Flight was on time, the crew was friendly, and the price was right!"

Pros: "Free personal device entertainment. Seat was comfortable for coach."
Cons: "Flight crew was less than friendly. In flight device was just ok."

Cons: "Very uncomfortable seats with practically no legroom A/C poorly circulating and hot temperatures on the plane Very long delay for takeoff while on the ground with little communication from pilots"

Pros: "Free wifi & drinks, good time and friendly staff"
Cons: "The ride was bumpy (not their fault) and the plane was just loud in general."

Cons: "I had ear ache probably caused by the pressure"

Pros: "Why doesn't an airline do the maintenance changing a tire or refuel before passengers board a plane"

Pros: "A safe flight. Free entertainment after a delay"
Cons: "Late departure. Overbooked- no seat choice. No air conditioning for 30 minutes and hit. 1.5 hours to get a water"

Pros: "The time of the flight"
Cons: "The costumer services"

Pros: "Every thing"
Cons: "Nothing"

Pros: "Everyone that works there"
Cons: "No free WiFi"

Pros: "Staff was friendly and accommodating"

Cons: "Delayed several times. Very inconvenient ."

Pros: "The soda"
Cons: "Crazy lady sat next to me complaining about noise"

Pros: "I couldn't finish the movie becayse it kept refreshing."

Pros: "I love everything very good"

Pros: "Landed on time"
Cons: "Had to check in carry on while others were bringing two/three bags onboard. Entertainment was broken. Snacks were mediocre."

Pros: "Biscuits"
Cons: "Ran out of french toast. The other option was gross and i wasnt told what was in it when I asked.....potatoes usually dont include sweet potatoes. And then there were beans and peppers (can't eat those) if im paying for first even if im in row 5 it shouldn't mean I dont get what row 3 has..."

Pros: "nice airplane with more legroom than our flight down."

Pros: "The time estimated for arrive"

Pros: "Such a long walk in both miami and Newark terminals. Miami I was gate 14 and Newark just to get out. Most are now equipt w those running mats."

Cons: "It was delayed"

Pros: "It was on time"
Cons: "10 minutes on the plane after getting to gate"

Pros: "The seats were very comfortable - there was ample leg room. The attendant that was handing out drinks and snacks was very nice."
Cons: "Flight was delayed, which I suppose wasn't the worst thing. I've had nicer attendants. Many people had to check bags due to there not being ample room in the overhead compartments, however when I was walking to my seat I couldn't help but notice that many people had stored their purses, backpacks, and jackets in the overhead compartments. Many people in the front didn't have anything at their feet which could have saved at least some people the hassel of having to check their bags when they hadn't planned on checking any at all. When I offered this idea to the flight attendant to see if he couldnt possibly make an announcement or if he could ask if anyone could move their stuff he simple answered "Well you know what? No one cares." Although I can understand that must be very frustrating for him and the other flight attendants, I thought the situation could have been handled a little bit better, perhaps there should be a better plan for a situation like this to make sure the room in the overhead compartments is used in the most efficient way."

Pros: "In efforts to reduce my carbon footprint and reduce my use of plastic bottles and single use plastic cups, I always travel with a refillable stainless steel water bottle. It saddened and frustrated me when during the drink service portion of the flight the flight attendant refused to serve me water in my bottle, which was clean, dry and when uncovered the brim has the same diameter as the plastic cups used on United flights. First the flight attendant just said that she is not allowed to fill my personal bottle but kept offering me several cups of water instead. When I explained that it wasn't because I was really thirsty, it was just that I prefer to not use disposable cups, she proceeded to tell me my bottle was too big to fill anyways and she couldn't give me that much water. I have never had such an averse reaction to trying to be more eco friendly. In fact people are usually thrilled and applaud the Effort. If this is in fact the United policy, I hope united will reconsider it. Every small effort goes towards making a big impact."

Cons: "Delays and accommodations"

Cons: "Wifi not working"

Pros: "Boarding went well. Lots of empty seats, so i had the whole row to myself."
Cons: "There was nearly a 3-hour delay because the plane was late arriving from Newark. Take-off was very bumpy;plane dropped and shuddered for a minute or so Considering the small number of passengers, the flight attendants didn't spread their time around any more. Just before the end of the flight, a crew member came offered a glass of water. It tasted so bad that I had to bring it to the back and dump it. The lfight attendant wouldn;t take it' he told me to wait for the next member with a trash bag."

Pros: "I loved the Boeing 787 Loved everthing about it."
Cons: "That I wasn't in First class."

Cons: "Time and efficiency"

Pros: "On time"

Pros: "Everything about the flight and process was very efficient and very comfortable. The flight attendants and crew are always so friendly on United flights! My favorite airline!"

Cons: "It nwas a very good trip excelent Paula Montero"

Pros: "Very clean and friendly"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "Turbulence"

Cons: "Weelchair service is bad"

Pros: "The flight attendant gave me the whole can of bloody mary mix tomato juice. The captain got a wheelchair to come for me. Flight price was good! Skycaps were great!!"
Cons: "I am disabled so its hard enough dealing with small bathrooms, but to then find FILTHY TOILETS! Both toilets/bathrooms in economy were disgusting! There was pee or poop or menstrual blood on one of the toilet seats and just pee all over the other seat. I went into one toilet and came back out to go to the other one. I told the flight attendant and he just shrugged his shoulders and went back to eating his bagel. I had to clean off the seat! Peanut mix is not enough each passenger should get 2 packages. The flight attendants were not careful when steering that drink server thing and hit several people with it moving down the aisle. My wheelchair was not there when we landed and i had to wait for it. The seats in the back of the plane seem like the cushion is high in the back so you feel like you're almost standing! Not enough room between video screen and my face. Shouldnt have to pay for entertainment."