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Excellent breakfast, very kind staff. The Spa was not open during our stay in the hotel.
The location is excellent, the grounds and the facilities too. The beach was clean and cozy, there are many swimming pools and tennis courts. The rooms were quite spacious, clean and well decorated, the bathrooms excellent. The buffet breakfast was also very satisfactory. There is room for improvement in the following areas: The front desk personnel could do with some training. They were impersonal, no real care was taken to make us feel welcome. Also, at breakfast, I asked a waitress whether I could have a cold coffee instead of the filter one on offer and she said that she would have to check and come back to me. I found this answer uncourteous and, in any event, I have never stayed in a hotel anywhere in the world where they wouldn't make me the coffee of my preference to go with my breakfast. By the way, she never 'came back' to me. (Having said that, the bar tenders and the cleaning personnel were very pleasant). And a last thing: The hotel is located on a hill side and walking up-hill from the pool to the main building in the heat is unpleasant. There is a club car but most of the time it was nowhere to be seen.
It is a realy good hotel! Our room was big, clean, light with excellent sea view. Breakfast was very good but monotonous. We asked about halfboard and get it with a very good price. Porto Galivi has monday and wednesday buffet diner and served dinner for other day. We were very pleased with dinners. Also this hotel has own beach with sun beds and beach umbrellas. Very good parking. But in my opinion at this hotel without a car to do nothing. The nearest village to go about 3 miles on the highway, which is not comfortable and dangerous. By car it is one minute. But in sum, we were pleased with everything, did not want to leave!
The staff was friendly and very helpful. They were smiled all the time and always helped us everything was fine
Wonderful food and accomodations!
The hotel itself was beautiful, good location, and the staff was really friendly and helpful. The Spa was really nice, used it a couple of times. The food at the restaurant was very good. The room was spacious, and had a lovely big bathroom and a balcony. No complaints whatsoever, we would love to stay there again. Perhaps the wi fi signal wasn't strong enough everywhere, but they gave us a cable to connect our laptop in our room, and had internet no problem.
It is a modern hotel, nearby the sea, with a relaxing atmosphere suitable for families with kids
Hotel is excellent, staff very kind, swimming pool is big and clean, rooms are clean and have enough space. Hotel is highly recommended for families with young kids. Breakfast room is a smaller then it should be and the brekfast was good but the same every morning during our 14-days holiday .
It was a quiet hotel in a quiet place Many things, i dont want to talk about them but 130 euros per night...did not worth it. Something that made me feel a litlle bit ungry is that the hotel in its catalogue rated our room for the days we have reserved for 103 euros per day.... 27 euros cheaper from online booking...
If you are looking for clean, quiet and relaxing place, with nice pool area and extremely friendly staff, this is right choice. We were there with our young daughter and there were also other families with young children but it was quiet and pleasant, both for children in small pool and older in main pool. My recommendation is to come by car so you can easily reach nearby restaurants, city of Preveza, Parga, Lefkada etc. Beach is not just arranged with showers and other facilities, it is prety wild but even though it is beautiful. Breakfast is nice but the same every morning
Great location, friendly staff , the free wireless internet was a +
I stay one of the new--repaired rooms that the reception suggested me from standard to superior room. Very nice design of the bed and the shower.Nice sea- view. To continue the restore
Nice location, friendly staff The breakfast was relatively poor, I would recommend to add fresh vegetables
cleanliness of the room. Building work taking place till late at night. Breakfast was decidedly basic.
Very Friendly staff, and loved the view from my room. top location can continue renovation
Excellent location with good view from the balcony. Everybody but us was smoking at breakfast
The absolute best thing about our stay at this hotel was leaving it. Not all, but the majority of the hotel staff were unwilling to be of help, rude and unapproachable. For the most part they were unable, or unwilling, to communicate in English. The flaws of the hotel facility (e.g. elevator kept breaking down, fridge not working upon arrival, television not working upon arrival) could have been overlooked had the staff been more pleasant and helpful to foreign tourists.
Large and comfortable rooms, with great view toward the sea. Very easy access from the main road to the island. Quite a lot of noise from the nearby beach bars. There was a spot of mold in the bathroom.
Good location for departing on yacht trips; nice bar downstairs with relaxed atmosphere. Noisy as we stayed a Saturday night and bars are located outside.
The convenience of the central location and the aspect from the room over the surrounding area. It was basic init ammenities particularly in the room and the bathroom especially.
Central location. Not clean at all!!!Small bugs in the bathroom which was very small as well.Loud noise from bars but ok when you close your balcony door. Very poor breakfast and presented in an terrible way.The worst value for money I have had....ever.
Easy in and out. the nearby disco-earplugs needed
I liked very mutch the view from the room, the place that there is the hotel, very near the center of the town Nothing
there was too much tourists the breakfast could be better
location very hard beds
We stayed for just 1 night (return from sailing holiday). Hotel had good location, easily accessible, and the airco was much appreciated. Breakfast was OK. Nice terrace for drinks in the evening Because of its location (center of Lefkas nighttime scene), it was rather noisy (but with thh windows closed and the airco on, it didn't bother us too much).
The view is the only good thing to say about this hotel Everything except the view. Management must be not accustom to travelers or traveling. Complete lack of customer service. Understaffed. Made guest have to walk to the front desk to get pool/beach towels which was a minimum a ten minute walk having and to take approximately 4 elevators to and from. Exhausting just to get a pool towel. Food was (to put nicely) horrible and over priced. We had the free breakfast buffet with our room and only ate there once. They would water down the juices and it tastes like water, then have a card at your table stating if you want fresh orange juice or juices you must pay approximately 6 euros. The hotel is dated and needs mandatory renovations and repairs especially elevators for safety. Staff uses the same eleators as guest, small, stuffy, and smelly elevtors that say max people in elevator approximately 6 persons. The hotel tries to nickel and dime the guest. This hotel is definitely not a five star hotel, even though they charge you like it is. If you are use to a five stars hotel and service this is not the hotel for you. Go to a smaller boutique hotel in this area.
The pool was great. The hotel is very close to the main city (1 block away). Can go take boat trips to great beaches. Road that leads to hotel is very thin and crowded. Not that I cared, but the TV was pretty small and old.
The staff and especially the owner made you feel like family! The hotel was in a perfect location and the pool was lovely. super small bathroom, I meall really, really small! The beds were uncomfortable, but then again it seems like Euopeaners just are not that interested in a super nice bed and bedding like us Americans :)Definitely would stay there again!
There could be a more honest or customer-friendly approach. For example,noone of the staff bothered to apologise for neither the inconvenience at the parking place due to a wedding party at the last night of our stay,which made parking our car there really difficult, nor the noise and the loud music from the same party, which kept us awake till 3 in the morning. The reception's response to our complaints should have been less insulting...
Grounds. Literally stunk--foul odor, especially in bathroom. Perfume machine in room to try and mask. Dirty--not vacuumed, hair in bathroom, dirty mirror, floor, trash can, etc. Wore shoes and maked face in bathroom. Staff rude. Breakfast pitiful--frozen brown bananas.
Pool was nice A bit on its own.
Easy parking and access, and swimmingpool. I was stuck in the very doubtful elevator for 15 min. Long time to wait in the heat.
Kind staff, good breakfast, nice pool Wifi was free only for the first 24 hours
The reception staff were extremely helpful. It was well out of season and very quiet but dinner in the hotel was a great disappointment but the the breakfast buffet was perfectly satisfactory.
The reception place was good and the hotel verandas(not the room's one) looking to the swimming pool was nice, big and with good view. There was also a nice service from the reception, the bar and the cleaning service too. 1. The breakfast was really poor in regards to the supposed standards of the hotel. Really unbelievable poor breakfast. 2. On internet and via booking.com the present a big double room in their photos and finally when I had been there with my family, they gave a very small room with half a balcony, that normally is for 1 person or a bus driver facility room. The photos do not reflect in the reality of what I experienced. 3. There are 117 rooms in this hotel but there is no reflection for the parking area which was for not more than 60 cars. From the 4 night stay in the hotel, our car had to stay 3 nights completely unprotected in the main street.
We spent 4 days during August and we certainly enjoyed our stay. Our room was very comfortable and clean and the breakfast was satisfactory. The hotel is excellent value for the price we got through booking.com. Towels for the swimming pool and they should do something about the guests who don't respect the rules of use of the pool.
Good Services and Clean More TV channels, More Internet seats
The staff are all very helpful and friendly and the environment is very clean and bright. The hotel puts you in a very good mood. In our case, we used the hotel as the venue for our first night in the area after a late flight and staying there got our holiday off to a great start.