Ultra modern funky room with space age feel. Very convenient for overnight stop over while travelling. No air conditioning and no kettle to make a cup of tea
Breakfast was good and a perfect location for a number of eateries
It has a very idealistic location,close to Macdonals,Careffour super market and a Tank station... It is very good as a stop point for a trip to the south of france or Spain.
- Furniture in rooms is old, carpets need to be replaced. Rooms were hot, with open windows you keep hearing trains.
Could not find the hotel. The map which we printed off this site was very poor. We rang to ask directions but the stated they did not speak english but when we got there the english was very good but then he prentended he did not understand us again when we stated we rang for directions. The breakfast was poor for over €5. We also had a 18 month old with us and his bed was a bunk which was not really suitable.
budget price Poor maintenance of rooms, bathroom door broken, no soap in shower dispenser, window blind broken, generally a bit scruffy (but cheap rates)
Ease of access from Motorway. Poor quality of food, i.e. overcooked and cold. General service in restaurant I would consider poor.
Very professional staff. Excellent restaurant
coffee making facitilties; gated parking very poor and overpriced breakfast
it was noisy in the night, the food was a bit dry and cold
A convenient hotel, (stopover on journey to Provence). We like Novotel for it's consistent quality & comfort etc. The cuisine! Nothing changes really! Poor choice, expensive & could be better.
this was an average hotel but the location was good for us as it was right off the highway. the service at the restaurant was very slow and the food was not very good. The beds were not very comfortable.
Room, service and breakfast excellent, as always. I have been wondering for years now why the food in all the Novotel restaurants (called Coté Jardin) is so bad and overpriced. Could the Novotel management please decide to turn all the Cotés Jardin into nice brasseries with good food at an affordable price? The faithful Novotel customers would thank you from the bottom of their hearts!
Very convenient for the trip to Italy. Just of the motorway but no road noise at all. The last time I stayed at this hotel was some 12 - 15 years ago. It still looks and feels the same as it did then with little or no updates. On my return to the uk we stayed at Reims Novotel. A much nicer and more modern hotel and room. Again I had stayed there before , however this hotel has moved with the times and has adjusted to the modern needs.
Well-equipped, helpful staff, easy to find, convenient. Room in good order. Nice breakfast. Why do you require a minimum number of words?
The location. The air conditioning system was completely insufficient and even setting the system at 15 degrees we were unable to cool the room down. This was very disappointing considering how much we paid to stay at the hotel
The receptionist was very welcoming; we liked the decor and the atmosphere and we enjoyed the breakfast. It was easy to find the hotel and the surroundings were very pleasant.
The reception clerk was particularly helpful and drew us a map of the restaurant we wished to go to.The situation of the hotel near the River Saone was excellent. The area was quiet at night and we felt safe walking back to the hotel at night. Macon is a clean city with beautiful flowers and a "romantic garden" walk near the river.
Staff were very friendly, especially the restaurant waitress. Our room was very warm when we arrived. Outside temp was close to 30C, room not much different. Someone from reception came up to take a look at the air con, said to turn it right down (to 15C). This we did but no joy. Complained next day again, was promised an air con engineer would come up to room. No sign of said person. Another uncomfortable night, and when complained once more, was told that we could have been offered another room if we had complained at time of checking in! Were offered a 10% discount for one night only as compensation.
restuarant was closed - it would have been nice to know that in advance
Secure car park and friendly staff
It is very difficult to write 15 wards about things I liked about this hotel. I think it is possible, that is the worst value for money hotel that I have stayed in. Where do I start? Steep steps up to reception - very friendly. Room uncomfortably hot, bath-room grubby. Hot food at breakfast, finished at 9.45am, when breakfast finished at 10.30. Toilets for general use, by the reception, were disgusting at10.00am and when I reported it to the receptionest was told they were clean at 8.00am. I also noticed the disabled toilet is down a steep flight of stairs. I did ask to speak to the manager and was told - He was on holiday!!
Quality/Price ok. Nice view from the rooms and breakfast area. very helpfull personal, on our departure, they recomand us to visit Cluny, which was a very good choice, to get the fealing of old time France. Thank you.
Lovely hotel in a nice situation. Superb rooms and facilities.
Excellent staff who were very helpful. Good location on the river and close to the city centre. Rooms well decorated, cleand and with a spacious bathroom.
Design of the rooms, location, personal note
Fantastic, friendly owners/staff
We enjoyed a brief, but excellent stay. The owners could not have been more welcoming.
Convenient and nice hotel
we booked private parking when booking, which was not available on arrival!
central location breakfast Found evening meal rather expensive compared to other hotels
Basic, comfortable and quiet room -- -a good hotel d'etape. Good resto beside the hotel. The room was a bit stuffy....and had a faintly disagreeable smell. It was An old smoking room. We were NOT asked if we want smoking or non-smoking room.
shower was poor
Location Nothing negative
The hotel is in quite a good location and the town is quite nice.
large room central location room not well equiped very noisey bed and floor very expansive breakfast and dinner
great location right in the centre and very useful having a garage for the car
Excellent location right in the centre of town and quite superb onsite restaurant.
Attitude of mmanager and reception. Very pleasant
Breakfast was excellent and the pool was a big hit. Staff were very helpful. Location good for onward travel. The rooms were small but we were hardly in them, so wasn't a problem.
Helpful staff, excellent breakfast and comfortable room
Good location, helpful staff, nice buffet style meals Small room, dark furiture, bright yellow bathroom.
Simple hotel on the entry of the city, far from the city centre. Simple rooms with basic furnishing,all clean. Very good and rich buffet breakfast.Dinner is offered in the hotel restaurant (daily menu). Suitable for the stopover in the area.
Private parking - Buffets Very small rooms and very small beds
the hotel is far from the town center; room and toilet are small
The best Macon hotel is ok for a stop over if travelling across france, rooms ok but bathroom could be cleaner. Has lcd tv with dvd ideal when travelling with kids. Breakfast very plesent. we arrived at 13.00 hrs but nobody at check in till 16.00hrs not good when you have tired hungry kids.
It was everything I expected for and was lloking for
Friendly, accomodating staff. Location ideal for 'mid France' stop over, good places to eat nearby but not ideal for a look around the City. Pool was nice and very welcome after a long day in the car.
The restaurant was very good with local dishes superbly cooked and a good selection of local wines.
There are no places in the restaurant for the hotel guests because the hotel was overbooked!! We had booked breakfast, but there was no seats inside, we were asked whether we would like to cancel the breakfast, but we hold the breakfast and take place in the garden.
Quiet comfortable room, pleasant staff, good food and pichet wine at reasonable prices.
We arrived for dinner at the same time as a coach load of visitors but we were still attended to quickly and efficiently.
One of the easier Campaniles to find. Just off the motorway junction.
The hotel was obviously in the process of upgrading the bedrooms but still maintained a high standard of service.
Close to large city and motorway Staff was reading newspapers in the kitchen instead of attending the reception on Sunday morning.
quietness, proximity to the motorway
ease of booking in friendly staff
Friendly helpful staff, restaurant convenient and good Room was smokey
Staff were super and very helpful.
enough parking places in front of the hotel; very friendly staff that speaks very good English; recommended only for passing. room and bathroom very small; much too small double bed; not a single German television channel; no toilet broom; the maintenance of the breakfast buffet were very sloppy, the price is too expensive.
Free wifi Bathroom dirty Restaurant closed
Food reasonable but not spectacular; room cheap; one member of staff very helpful Room very basic; one member of staff not very helpful
We arrived at the hotel at 4.30p.m. on Sunday afternoon and it was closed. A note on the door said to enter our booking confirmation number. This was not acknowledged. We then had to ring an emergency number and 10 minutes later someone arrived but the hotel booking no. was not compatible with the booking com no. We paid for the room and breakfast via a machine and a key dropped down with a room number on it. Although the bed was clean the room was tired and toit was 38degrees we had to open the window and the room was filled with small flies because there were horses in the field to the rear. We discovered that the restaurant was closed and there was nowhere in the vicinity to get a meal because it was an industrial area. The above says it all. We went for breakfast the following morning and left without even seeing a receptionist. Needless to say we will not be returning.
It was good to reach it after a long journey and it is pleasantly situated with open country view to the rear. The dining facilities are basic but acceptable. Not really. Maybe a wee bit impersonal appart from the reception.
The hotel was easy to find and included free parking. The staff were very friendly and tried there best to speak English. The location was quiet. You have to hold the shower because there was no where to clip it on the wall. The pillows were a bit small.
Hotel clean excellent selection of breakfast - tea and coffee facilities in rooms No bad points really
It had beds to fall asleep on and a shower sort of, so we were just about able to get clean and have a sleep. The hotel was absolutely filthy, the room was inhabited by half the local spider population, which obviously didn't bother housekeeping in the slightest, the maid decided to come into the room one morning, she didn't even bother to knock first! Just opened the door and started coming in till she realised we was in there still. The shower only had a holder at bath level, really handy that, least it hooked in the towel holder.
breakfast dog excrement in the garden on our private patio. Not being taken immediately to an appropriate room due to my mobility restrictions, and that I had outlined that in an email.
An exceptional hotel, one of the best we've ever stayed at No complaints at all
very quet and nice no
Very nice environment, good restaurant
The Chateau was everything we could have hoped for and one of the best we have stayed at even though we travel through France regularly. One night was not enough. The dinner was incredibly good and excellent value. We chose a "comfort room" rather than the duplex as more in character. Would not have wanted to spend so much if we'd paid full price - the half-price offer was brilliant. I will not spend 20 euros each on breakfast anywhere! The mattress felt lumpy and not up to the standard of the rest of the room.
new decorated rooms, great breakfast, excellent hotel
Room was great. Excellent property
nice location, prestigious chateau
The hotel and staff was really great! The dinner there was very nice and good tasting. It was located out in the countryside and was very quite at night. Really beautiful place surrounded by vineyards. Absolutely nothing, it was all great and would go back there again!
A very beautiful manor that has managed to keep it's originality (in the older rooms). The food was very good, if you like a more gourmet and expensive menu. Hard to find but worth it. No lift in the old section.
They told us they were going to charge us more money because our card number we used to book it was wrong. But they did not email us to say that our card number was wrong because we had made a small error if we had known we would have immediately changed it.
Service and simplicity of check in - check out operations. no
Excellent room. Very friendly staff. High quality restaurant with good choice of wines. Would recommend.
We asked for a transfer to Reims which was sorted out immediately by a very helpful member of staff. Reims Mercure was excellent . We will stay at Mercure hotels whenever we are in France now as we were so impressed!
restaurant very good car park free
The service and the Resturant
The beds were very comfortable. The hotel was easy to locate and not far from the Parc des Exhibition where our dog show was being held.
Efficient, clean, good location - very good for a stop over on the way to the French ski resorts.
All the basics for an overnight top. Clean, hot shower, good nights sleep!
Very Tidy Nothing
basic overnight hotel. excellent value for money the bar and restaurant close at 9.00 pm. a drink upon arrival would have been nice. 2 french families staying at the hotel stood outside talking very loud until gone 1 am and were back out there at 6.30 am. i was not very happy about being kept awake
Proximity to autoroute. Restaurant. 1 hour wait before receiving any food at all. Chef's salad consisted of lettuce and huge pile of red and white cabbage with dressing. Husband is vegetarian and had ordered a warm goats cheese salad which never arrived despite repeated assurances from the only waitress/barmaid/receptionist. Chef walked out at 9.30pm, obviously the warm goats cheese was too much for him. My main course was very poor and meal was spoilt anyway by delays. HOWEVER we were not charged at all for the meal by the waitress/barmaid/receptionist who seemed to be the only person working there apart from cleaners!
The staff were very friendly and made you feel welcome
I liked the way the hotel was set up with rooms spread around a park like setting, and easy parking no
Very well equipped appartment - enough space - young families have access to all necessary facilities. Airconditioning is missing in summer time.
That it was easy to find, with parking and a nice clean spacious room with good ensuite. Lack of air conditioning - very hot at night!!!
We rented a big family room and used it for 2 people. The nice thing about an appartment is the kitchentte with fridge, so you can eat meals when you please. The room was really big and had 2 double beds. The finsihing of the room could have been slightlty better. The second bed should have been separated by a curtain (rideaux) to increase privacy. The bath room could have been a bit bigger to make it comfy. It was impossible to bend down and wash the feet in the tiny shower. The windows did not have airing positions (common problem in Europe).
The big room. Payment for number took 2 times. Now I try to receive back the money
Comfortable, well equipped, clean, well managed Difficult to find from instructions provided
We found the apartment to be very clean with very comfortable beds. This was an ideal place for an overnight stay and we would definitely stay again.
Clean, spacious, kitchenette, good for extended stay, attractive price, not far to train station, quiet.
The rooms are big, well furnished and clean, with a small kitchen so you can cook your own meals. Internet worked very well indeed. Unfortunately the house next door was being renovated so that meant huge noise and drilling from 8 o'clock on. Also there is no stuff around apart from during the day. If something goes wrong you cannot contact anyone. Due to my unforseen early departure I had a probem negotiating the right price for the stay.
only 1 night it was pleasant and relaxing the picture on line when booking the family room showed what i thought was 2 bedrooms and thats why i booked that room. When we arrive and went to the room it had 2 double beds in the same room, it was rather uncomfortable sleeping in the same room as parents. I asked the hotel about this and they said we could have another room but it would cost 50 euro more. I declined this.
The ease of the rooms, for a young family - the travel cot fitted in the room and left us with plenty of space. The kitchenette area is perfect for warming up / cooking simple dinner - perfect stop over for us, thank you