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Spa facilities, friendly staff Very slow service of dinner in hotel restaurant, I would not recomend anybody ti try to have dinner there
Everything was very good. The bathroom has no door !
The service was efficient, it's location pefect for our visit to Hockenheim. The facilities are good, food quality is also good.
good hotel but location is average.
Very good spa. Relaxed, pleasant atmosphere. Exellent breakfast. Are 4 star hotels always understaffed nowadays? This was the second one where nobody offered to carry our luggage to the rooms. Had to get a baggage cart and do it by myself upon arrival and when leaving.
the spa, suna swimming facility is very good. The hotel location with good relax lake surrounding. Resurtant is good when we were there the elavator is not working we have to move our luggage to 2nd floor.
Breakfast in the courtyard, tour of the Dom and the Kaissertafel fest. The noise from staff early in the morning.
Fabulous position right by the Cathedral and town centre and walking distance to both the historical museum (don't miss the Golden Hat) and the technical museum with the Buran (Russian equivalent of the US Shuttle) in it. Building is very old and wonderfully quiet and atmospheric No
There was a festival in town for the two days that we were at this hotel and we had a great time. The hotel also has a restaurant and beer garten right next door that had very good food and suds! Couldn't use the shower, it was too small!
Great spacious room in great location, bonus views of Dom.
Size of Room Nothing
attractive position ;proximity to the Dom; secure parking; only one very thin pillow
The atmosphere and the location were exceptional. The restaurant and beer garden were superb. Breakfast was the best I had anywhere for my entire 14 day trip to Europe. Trying to find the exact location was difficult but other than navigating in our car everything else was wonderful.
Wonderful old building. Lovely courtyard It added to the atmosphere but was difficult to sleep through the noise of the cathedral chimes! Luckily stopped at about 2am
The location is great for walks through the town and to points of interest.
Easily accessible, central location, superb breakfast Somewhat surly staff at reception on arrival
Staff was wonderful, spoke English, very accomodating
Quiet location but still close to centre Very helpful engish speaking staff
The owners are very amiable and helpful and the breakfast staff too always greeted you warmly as well. Although this is a bit of a "bare bones" operation, you did not feel treated that way. It was exactly what I expected -- a clean hotel, very centrally located in Speyer but on a quiet street. Lovely breakfast spread included. Clean, hot shower with soap and shampoo and extra towels on request. Tv and blow dryer worked perfectly fine.
Good breakfast choice; courteous staff; unobtrusive but effective room cleaning
everything was just fine. nothing
the hospitality, verry nice people
Plentiful off street free parking, good breakfast selection, free internet, helpful staff who kindly informed us that if we went into the town centre that after 7.47pm we would have to get a taxi back as the buses didn't run after that time
Simple Hotel but everything was neat and clean and the service was very friendly. The restaurant was good value and free WiFi and breakfast were great for the price. It's not near the city center, but it was close to my destination.
warm welcome / clealiness / helpfulness of staff
The staff was extremely helpful and courteous; providing directions to area and breakfast staff was on the spot service.. Lack of elevator in the hotel.
The hotel is situated in the middle of Kempten enabling you to enjoy a stroll around the town in the evening after a long journey in the car.
Pleasant staff and very informative and helpful manager. Nice, continental style buffet breakfast. Comfortable beds and nice bed linen. It was very nice to have a small balcony overlooking the garden but the balcony table and chairs were a bit grubby.
Very friendly and helpful staff who spoke very good English luckily as our German is not very good!
Staff were very helpful and informative and spoke good English. Hotel clean and comfortable, breakfast good. Well situated for access to motorways with an easy drive into the city centre. Pleasant park area behind hotel. Discount vouchers to local restaurant and Technik Museum were offered.
Christian was able to change our room from a smoking to a non-smoking after I made an error in booking the room. He also gave us a lot of good information on Speyer and mapped a route for us to get to the main platz.
First we passed by the hotel since we thought it was too high end in comparison with what we had booked online, then we checked the name again, and it was the right one! The staff was very friendly, and the restaurant offers a wonderful breakfast as well as very good food for the other meals. I wanted to book a massage but everything was already reserved for that week-end. Next time I'll book it when I book the hotel!
confusion cancell a room for my main sponsor big disaster cancella a room for my sponsor and i have reservation1 h for understund that problem is from hotel ,sponsor really ungry,brekfast in morning is nor same level hotel.also not changed bed each day.
Very welcoming staff, good facilities and food and in a convenient but quiet location
Excellent service with very high standard food. Pleasant quiet location but can be busy when event taking place at Hockenheim circuit.
Friendliness of the staff; excellent restaurant, very clean. No air conditioning in the room; uncomfortably stuffy on a sunny, but only moderately warm day in May.
The rooms are very good, food is very good and staff is willing to help. Top hotel
Staff was excellent, very clean
Good location, not too far from motorway. Nice rooms, clean, good restaurant. Good value for money.
Excellent location. Great comfortable room. Responsive staff. I really enjoyed this place and hope to be back again.
It was a place to sleep but noisy at night My room was not cleaned on tuesday, it was on the 2nd floor and the steps bad to navigate wjth luggage on the way down, I feel it was about 10 euro's to much.
Clean modern rooms and very quiet and peaceful. Room cleaning service excellent. There was no reception as such, you had to get your key etc in the bar/restaurant on the street so it would be difficult if you needed any hotel services out of bar hours, there was no other contact point.
Nice Bar with 3 rooms, good location and fantastic little town. Please be aware that this is on the 3rd floor and is up lots of stairs with a lot of noise in the day and at night. Don't go and stay if you want a quite time, just drink more in one of the bars below if you can't sleep. Even if 4 people stay they only give you 1 key and the room was not cleaned on our second night nor was the tea and coffee not restocked. Just needs a bit more attention to detail and then will be perfect which I would expect from the Germans.
Very difficult to find - in the pedestrial zone
very nice modern appartment style room in a brilliant location in the town
Very nice facilities and located in the heart of the city.
A bit difficult parking.
Great breakfast buffet. Large , clean room The overnight parking was about 6 blocks away.
The service and food in the restaurant was poor given that they were not very busy
The hotel was incredibly clean with large spacious rooms and a friendly breakfast room. Centrally located, the cathedral and heart of the city are just a few minutes walk away. It was a lovely place to stay. The hotel provided me with a cable for my laptop so I could access the internet from my room. No, I liked everything.
Good value, well placed hotel within easy walking distance of the beautifully restored cathedral and centre of Speyer The latest check-in time of 21:00 needs noting, because we arrived at 20:55 and the receptionist left immediately after checking us in, leaving the hotel apparently unattended!
Very good position, clan and wide room, good breakfast
Close to centre with very nice restaurant No lift to second floor
Very clean and comfortable. English speaking receptionists. Private car park a short walk away and pay parking at the hotel for loading and unloading car.Excellent restaurant in same building. No, everything was fine.
Nice hotel, practical comfortable rooms. No lift is a limitation with heavy luggage but it is worth the climb. Small cramped receptioon arean and no lounge. Arguments about the confirmed price that was also in the brochures lying in the room.
Everything! The owner was extremely helpful and friendly and recommended a super restaurant in town( only 3 mins away by car). The guesthouse was super-modern located in a working farm. It was a delightful place to stay - I wish we had longer than one night!
Very good and friendly staff, they made a beautifull small breakfast for me on request at 5.30 in the morning! They also have the best strawberries on their farm I have ever had in my life! Very spacious rooms, good bed, good tv's, very nice shower. All in all a very nice place to stay! Only small minus was the lack of airconditioning in the room, that would have made the stay perfect.
Sehr nahe am Centrum. Museum und Dom sind bequem zu Fuss erreichbar. Personal sehr freundlich und hilfsbereit. Das Bad roch muffig (nach Gully). Der Aufzug war außer Betrieb. Die Auswahl beim Frühstück war mäßig. Leider keine Klimaanlage (bei 38 Grad draussen bedeutet das 30 Grad im Zimmer)
Hotel close to the centre of the city and the basilik. Breakfast was good but expenses by putting above the roomprice. Rooms need a renovation, especially the bathroom
Staff were friendly and very accommodating
Good breakfast. Comfortable rooms. Did not stand up to expectations from Rick Steve'S. Parking was inadequate and access difficult due to poor organization.
Very modern and clean, staff were very helpfull and most spoke very good English.
very friendly staff,very clean and near the center of town.Rooms small but confortable i personaly thaught the breakfast was very expensive at 12 euro a head a night,you can get the same for 12 euro in town,as well as that i think guests should not have to pay for parking the car! 4 euro a night??
The friendly staff and the comfortable rooms. This coupled with the easy access and on site car park made this a very pleasant experience Bar and food prices were a little high.
the staff were very pleasant and helpful and hotel was very clean the hotel bar ran short of certain drinks early on in our stay
Breakfast served was of good quality. The attitude of the lady at the reception: she handed the electronic card keys to my wife just by mentioning the room numbers without indicating anything on the keys.
The room was not clean. The shower was very mouldy. We had requested 2 beds, but were placed in a room with only 1 small bed. All 2 bed rooms were smoking rooms. We left after one night.
Extremely helpful and pleasant staff
Good comfortable room close to the attraction. Easy to get to by city bus. Great breakfast selection! no.
Hotel staff was very friendly. Rooms were clean, comfortable, and plenty large enough for us to set up a portable crib for our son and still be able to walk around the room. Breakfast was very good and lots of selections. Sits right on the Technik Museum property and there is ample free parking at the hotel. The city center is just a short 10 minute walk from the hotel. no washcloth size towels in the room
The main draw for this hotel is its location across the parking lot from the technology museum. The staff is fabulous, very accommodating. Breakfast was also very good, lots of high quality choices. Wifi was very poor. Very slow the few times I was able to connect. My plans to get some work done before visiting the museum didn't work out so well
Room was simple, but comfortable. Breakfast buffet was very good. Good location for walking alont the Rhine river. Excellent parking. Location a ltitle bit too far from town (15 minute brisk walk) considering there was no restaurant in the hotel or nearby.
Nice Hotel and good location for the Museum and Town.
On the doorstep of the Speyer Technic Museum Some rooms (e.g. my bedroom) smelt of cigarette smoke
Close to the museum and value for money.
Easy too find, friendly front desk staff, excellent food
Everyone very polit and helpful, the hotel is close to speyer so you can just walk into the centre!
Hotel is in a green and quiet area and not far from the old centre of Speyer (15 minutes on foot). Good parking facilities. Clean, modern and comfortable rooms.Excelent breakfast buffet. No. Speyer is a lovely and green town for a one day stop.
Very handy for the museum, 20 minutes walking distance to beautiful town centre, quiet location except for occasional aircraft noise. Generous size room, good breakfast. No lift to upper floor.
staff, breakfast, shower, and the brilliant German habit of putting decent drinks machines in the hallways.
The free parking of the hotel is one of the advantages as also the existance of a fast food next to it (mc donalds). I only spend a night at this hotel after my visit to heidelberg which is not very far. at night I needed a doctor because I didhn't feel ok and the reception called immediately one to come over my room.
Hockenheim is closed to our next itinerary. No airconditioned room and no bath. Fair enough as it was cold at night when we stayed. So at least it was not a warm sunny day.
Smoking; if the smoking guests can be put on one floor and the non-smoking guests on another, that would be great. It is kind of hard to wake up to smoker's smoke coming from the next room. Other than that, my stay was good.
Friendly, pleasant staff. Ideal location to explore this corner of Germany. The Friday and Saturday nights were the weekend of the German F1 Grand Prix and because of this the prices were excessive.
The hotel and the breakfast area was crowded with people from India, which made it for me less pleasant to eat.
This hotel is close to Hockenheimring for the f1 Grand Prix which was the purpose of my stay. The hotel supplied packed lunches for the race weekend and the breakfast times were early enough for guests who were atttending the race. This is excellent. Staff were extremely helpful in supplying directions etc. For anyone wishing to attend a Grand Prix at Hockeheimring this hotel is perfect. Bar facilities were poor.
The two women at the front desk - morning and afternoon shifts were fantastic. The morning staff went out of her way to assist me with dealing with the airline for my missing luggage. She pursued them for two days and got me my luggage. Without her help I am certain that it would not have shown up. The afternoon staff were very helpful when the bag did appear.
Nearby the circuit for racing It is already booked years in advance during raceweekends
Hotel staff helpful,friendly and efficient.
It's centrally located to the center of town, and the historic section of town. The perfect blend of current and historic.
Location breakfast size of room Beds a bit hard.VW style!
The staff were really helpful telling us where was best to eat. The bar (just a room with a large fridge with beers and wine) is extremely cheap all you have to do is tell the staff how many you've had at the end of your stay. The room was great with a large double bed and a fantastic shower/bathroom plus free on site parking. Brilliant all round! Nothing
The room was spacious and very good.
Reasonably close to train station but bus service right outside front door. Very close to the core of the old town and castle. Quiet room, non-smoking hotel. Good breakfast selection. Friendly staff.
Very nice rooms; good price for room -reason for reservation Pirces of breakfast not mentioned at check-in. Charges were big surprise at check-out. Should not be the case.
Nothing fancy, clean and nice hotel. Easy to travel from, nice staff -
Clean, efficient with friendly staff. Very good breakfast The rooms on the second floor are directly under the roof and tend to get hot. It was 28c when I was there and airconditioning would have been welcome because it was very hard to get to sleep in a hot room.
It was a convenient location for me and the room was large. The hotel is in a relatively quiet town although my room overlooked a road that had regular traffic (except during the night). The hotel was clean and well maintained and the breakfast was good. On the whole I thought the staff could have been friendlier but this may have been due to the language barrier (I cannot speak or read German).
A comfortable hotel located centrally in the town and within easy reach of the motorway. Close to Hockenheimring for motor racing fans.
Friendly and helpful staff. Although I speak some German, the staff did speak English when needed. Good location. In the parking garage, the area open to the public is very, very cheap on weekends. Guests don't have to stay in the hotel area. Window faced nearby playground. Because it's summer, kids were out playing until dark (late) and were loud even with the window closed.
no tea or coffee in rooms
Hotel was very nice and the rooms where of a great size Lots of noise from the surrounding buildings even though in a quiet town
the size of the room, very large! Cost was high for 1 person only in the room. Additional cost put me off breakfast. Cost of parking high compared to the public space in the same facility.
Proximity of Rhein
The staff were very helpful and friendly which was good as we speak very little German. The hotel had a relaxed atmosphere and we enjoyed our stay. There was no hot water for a shower after 10am but when asked staff did arrange for the water to be heated. They did not have an iron available to iron our clothes.
The toilet does not flush. I call the reception but they did not fix it!!
accomodating staff, extensive menu, excellent quality of food and beverages.
i liked the room, it was really nice and clean and big. i thought the staff were really rude and didnt know one thing about costomer service. i got locked out of my room and was told that it was my problem and not hers (the staff). also, i didnt like that by 9PM the hotel lobby was closed, so i couldnt even get a taxi and had to walk across the river bridge.
The restaurant was good value. The room was rather cold.
Friendly helpful staff, with excellent language skills. Good choice on the breakfast buffet.
The food was excellent Being horribly overcharged but then being told it would be a week before my credit card could be refunded.