Featuring an outdoor pool, Ocean Tower by Hilton Grand Vacations is situated in Waikoloa and provides comfortable accommodation. It also offers a concierge, a kids club and a 24-hour reception.
Guests can soak up the outdoors on the terrace or have a beverage at the bar. Also on offer for guests are billiards, room service and a tour desk.
Ocean Tower by Hilton Grand Vacations provides rooms equipped with a refrigerator, a microwave and a dishwasher. They are also fitted with an oven and a hair dryer.
With a selection of local dishes, the hotel's in-house restaurant provides a range of satisfying meals to sample.
Ocean Tower by Hilton Grand Vacations is within walking distance of Waikoloa Beach Resort. Hapuna Beach State Park is easily reached by car.
Things to do
Services and conveniences
Pool and spa
Kitchen
General
Basics
Media and entertainment
Accessibility and suitability
Outdoor
Dining
Fitness
Parking and transportation
Laundry
Bathroom
Workspace
Health and safety
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided by the hotel?
The hotel offers a variety of amenities including an outdoor pool, a kids club, billiards, room service, a tour desk, a restaurant, a bar, a fitness center, a spa, a hot tub, laundry facilities, a garden, and beach access.
What are some common concerns about the hotel?
Some guests have mentioned concerns about the resort fee and parking costs, musty room smells, closed coffee shops, slow tram service, and issues with cleanliness and room maintenance.
What can guests expect in terms of dining options at the hotel?
The hotel's in-house restaurant offers a range of satisfying local dishes. However, some guests have expressed concerns about the high cost of the buffet and the lack of complementary coffee in the lobby.
What are the best times to visit the hotel?
The hotel is ideal for those who want to relax and chill, as it provides a range of amenities, beautiful views, and ocean access. However, guests should be aware that some dining and cafe options close early, and it's necessary to drive at least 30 minutes to get groceries.
How is the customer service at the hotel?
Many guests have praised the friendly and helpful staff, while others have expressed concerns about unhelpful or rude employees, long check-in times, and issues with room cleanliness and maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room in the Main Lobby
Several guests mentioned that the Ocean Tower is quite a distance from the main lobby, and the tram only takes you part of the way. Staying in the main lobby area might save you from long walks or waiting for transportation.
Plan for Mid-Night Cravings
As dining options close early, guests recommended driving at least 30 minutes to get groceries. If you have late-night cravings, it's best to plan ahead and stock up on snacks.
Be Mindful of Resort Fees and Parking Costs
Some guests were surprised by the total resort fee and parking costs, which amounted to $73. It's advisable to factor in these additional expenses when budgeting for your stay.
Check for Room Renovations
Some guests mentioned that the rooms were dated and in need of attention. It might be worth checking with the hotel about any ongoing room renovations or requesting a recently renovated room.
Explore Nearby Attractions
The hotel is within walking distance of Waikoloa Beach Resort and a short drive from Hapuna Beach State Park. Guests recommended taking advantage of these nearby attractions for a change of scenery.
Consider Transportation Options
Some guests found the tram and boat services limited in hours, leading to long walks between the Ocean Tower and the main lobby. It's advisable to plan for potential transportation limitations and factor in walking distances.
Be Prepared for Insects
A few guests reported encountering insects and beetles in their rooms. It might be helpful to take necessary precautions and inform the hotel staff promptly if such issues arise.
Check for Special Offers
Some guests expressed a desire for kamaaina rates and more information on kitchenette rooms for family stays. It could be beneficial to inquire about any special offers or family-friendly accommodations available.
Plan for Dining Costs
Guests mentioned that the buffet breakfast was expensive at $52 per person, and some dining options were closed due to construction. It's advisable to plan for dining expenses and check for any ongoing renovations that might affect dining choices.
Enjoy the Outdoor Activities
Guests appreciated the various amenities such as the pools, golf courses, and ocean view trails. It's recommended to take advantage of the outdoor activities and explore the beautiful grounds and nearby beach access.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | March |
Average price (weeknight) | $343 |
Average price (weekend night) | $375 |
Value for money | 6.6 |
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Distance to city center | 6.4 mi |
Nearest Airport | Waimea (Big Island) Waimea Kohala |
Distance to airport | 15.2 mi |