Pick-up location | Waikoloa Village |
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Car types | Compact, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Open air all terrain, Premium, Standard, Standard SUV |
Rental locations | 4 |
Popular agencies | Enterprise, Alamo |
Economy | $123/day |
Compact | $123/day |
Intermediate | $133/day |
Standard | $133/day |
Full-size | $138/day |
Minivan | $217/day |
Full-size SUV | $323/day |
Premium | $165/day |
Convertible | $191/day |
Intermediate SUV | $170/day |
Open air all terrain | $191/day |
Standard SUV | $191/day |
Payless
6.7
Good
103 reviewsCleanliness
6.6
Comfort
6.9
Pick-up/Drop-off
6.5
Value for money
6.5
One location in Waikoloa Village
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Reviews
8.0 Excellent
May 2021
Cons:
The cost of the rental reported by Payless was less than what we paid Priceline.2.0 Mediocre
May 2021
Cons:
30 minute wait to get our car. Car was dirty and in terrible shape10.0 Excellent
Apr 2021
Pros:
The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.Cons:
I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.8.0 Excellent
Apr 2021
Pros:
Clean, good-working car. Drop off was easy and quick.Cons:
Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.4.0 Okay
Apr 2021
Cons:
Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...10.0 Excellent
Dec 2020
Pros:
The staff at check out and check in were all super friendly and helpful.Cons:
I guess the Payless company is a small part of the volume as the 'paperwork' was actually paper for our rental. Would've been nice to have it electronicHertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Waikoloa Village
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Reviews
2.0 Mediocre
Feb 2020
Cons:
I reserved a car 4 weeks out and when I arrived to pick up my car, they were out of cars and had no estimated time for me to get the car I reserved. They called me back hours later to tell me, at the end of a day when I had plans that I had to cancel, that they had found me a minivan, I reserved a full size sedan, that they could rent me, at the minivan rate. Absolute poor planning by their corporate folks, who think reservations are merely suggestions, it seems.2.0 Mediocre
Feb 2020
Cons:
I reserved a car 4 weeks out and when I arrived to pick up my car, they were out of cars and had no estimated time for me to get the car I reserved. They called me back hours later to tell me, at the end of a day when I had plans that I had to cancel, that they had found me a minivan, I reserved a full size sedan, that they could rent me, at the minivan rate. Absolute poor planning by their corporate folks, who think reservations are merely suggestions, it seems.Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
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Reviews
3.6 Mediocre
Feb 2018
Cons:
It took 1 hour to pick up the car. Only one person working trying to help a family that did not speak English. Dollar needs to gave more employees at this site3.6 Mediocre
Feb 2018
Cons:
It took 1 hour to pick up the car. Only one person working trying to help a family that did not speak English. Dollar needs to gave more employees at this siteAce
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Waikoloa Village
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $91/day |
Good deal | $75/day |