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Galleria at Crystal Run
Convenient location to area businesses No complaints
The gentleman who checked us in, was a total sweetheart. He was helpful, understanding, and very professional while still holding a warm tone. He helped my family and I know where each other were, and he was genuinely sweet. Thank you so much!
FRINDLY STAFF QUICK CHECK IN DIRTY SMELLY ROOM VERY HARD BED AC DID NOT SEEM TO COOL WELL EVEN THOUGH IT WAS IN FIFTIES OUTSIDE ?
hot breakfast with protein (eggs, bacon, sausage, yogurt), which is sorely missing at most motels. Original room did not have microwave and fridge, which we signed up for. Replacement room had fridge, which we needed very much. Microwave in common area worked fine.
Outdated! Furniture falling apart and carpets were dirty. Only available hotel with room in the area or we wouldn't have stayed there. We checked after seeing the room. Needs a complete facelift.
It was a good value for the money, conveniently located and had a surprisingly good little breakfast for such a small hotel. Suggest that you advertise Free Wi-Fi because we almost cancelled our reservation because nowhere was that listed! The fact that the hotel was under renovation and had no hot water-rather inconvenient!
The room was simple and clean. The staff was friendly and helpful and the price was right. Lots of cigarette butts outside despite the receptacle provided. That's on some rude guests but a sign or two might help.
nothing Attitude of owner when asked for refund. Belligerent and threatening. Refused to listen to legitimate complaints even after we advised him that we were going to notify you and the town building inspector.