Extended Stay America Suites - Boston - Waltham - 32 4th Ave

Some guests have mentioned concerns about the cleanliness and smell of the rooms, as well as issues with overbooking and the quality of the beds.

Guests have appreciated the spaciousness and well-equipped nature of the rooms, as well as the presence of kitchen facilities and a comfortable living space.

Several guests have expressed dissatisfaction with the customer service, citing issues such as poor communication, rude staff, and difficulties in obtaining refunds or resolving booking problems.

The hotel offers complimentary breakfast, free parking, laundry facilities, and a fitness center, providing practical conveniences for guests during their stay.

The high season is in May, offering potentially better weather and a more vibrant atmosphere for visitors to enjoy the nearby attractions. However, it's important to be mindful of potential booking and room availability issues during peak times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While some guests praised the cleanliness and comfort of the rooms, others reported issues with cleanliness, including cockroaches and unpleasant smells. It may be advisable to check recent reviews for insights into the current state of room cleanliness.

Some guests were pleased with the well-equipped rooms, including kitchen facilities, while others reported missing or unclean cooking items. It might be helpful to confirm the availability and cleanliness of kitchen utensils before relying on them.

Feedback on customer service varied, with some guests praising the helpfulness of staff members and others expressing dissatisfaction with rude or unprofessional behavior. It may be beneficial to manage expectations regarding the level of customer service.

Several guests mentioned unpleasant odors in the rooms and common areas. It might be advisable to inquire about recent efforts to address this issue or request a room in a location less affected by odors.

A few guests reported issues with their reservations, including overbooking and room type discrepancies. It could be beneficial to double-check reservation details and confirm them directly with the hotel before arrival.

The hotel is conveniently located near various attractions, such as Prospect Hill Park and the Charles River Museum of Industry. Guests may want to explore these nearby places during their stay.

While the hotel offers complimentary breakfast, some guests were disappointed with the quality and variety of the breakfast items. It might be helpful to have realistic expectations regarding the breakfast offerings.

The hotel allows pets with applicable charges. Pet owners may want to inquire about the pet policy and associated fees before bringing their furry companions.

The hotel offers increased accessibility and features such as elevators. Guests with specific accessibility needs may want to confirm the availability of suitable accommodations and facilities.