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Location to Seneca Harbor Station was very convenient. The motel offered free internet, although there was NO communication as to the password. I called the 'emergency number' posted on the office door and requested the password. No one ever called me back.
Room wasn't ready after have been Given key.
I cant say enough good things about this smaller place, but I very highly recommend a stay here if you find yourself in the area! The entire hotel was spotless, cozy, and very inviting, all members of the staff were extremely friendly and helpful, and all food provided was absolutely wonderful! Definitely highly recommended, and we will be staying here again when we are in the area. Thank you very much for a wonderful stay!
The staff and manager are attentive to the needs of the guests. Especially the ones that are handicapped. The rooms are great with ample room even in a wheelchair. The coziness of the front porch gives a warm inviting feeling. Entering the building with a wheelchair was a challenge as there were no automatic doors or handicap assisted doors. The staff and manager more than made up for this as every time we entered or left they assisted us.
Good value - friendly staff. Had to leave before the breakfast was supposed to begin - was quite pleasantly surprised to see that everything was all set out 30 minutes early. Great start for the day! Nothing not to like!
Breakfast was good and room was immaculate except it had only half a roll of toilet paper. Your website said there was a hot tub and there wasnt anymore. Pool was too warm for mid summer.
Location. It was where we wanted yo be and restaurants were very convenient. Price it cost what many 5 star hotels cost but did not have the extras or the quality of the amenities I expect from a 5 star hotel.
It was our first time staying there, but we'll probably stay there again in the future. I like that it's close to down town. It was quiet and clean.
The pictures on the websites don't do it justice. It's much more updated looking in person and very clean. It's only a few blocks from the lake and so close to everything. Definitely would stay here again. The bed was a little hard for me but other than that everything was great.
convenient location in the village and very nice room for the price. my second stay at this hotel
Very good location to Watkins Glenn State Park and other sites. Room was very clean and beds comfortable. We would use this hotel again when visiting this area. coffee pot & microwave would be nice. More attention on items such as shower heads. Smoke detector looks like it's 50 years old. The life of these smoke detector are around 5 - 8 years.
convenient location on the main street in the village
Fairly clean and had a great location Little upset when we were charged $40 extra because we had 2 extra people per room. That was not written anywhere and the man at the desk wasn't exactly nice about it. The room had a funky odor to it til we let the doors open for awhile.
The service was friendly, and the bathroom updated and clean. The office smelled of cigarette smoke. The room smelled of some kind of cheap air freshener. The decor looked as if the place had been done up in the 1970's, and not touched since. It was a little down at the heels.
The view of the Lake was outstanding The bed was uncomfortable, we needed to put a pillow bet wend the mattress and box spring to avoid the feeling of falling out of bed. Their was hair on the walls of the shower.
It was clean, the staff were polite and responsive, the grounds were clean and neat. The beds were a little older, there was a small piece of trim missing in the bathroom. Nothing that was unacceptable.
Bed was dirty in the room. They gave us an upgrade but still not great.Can'tbbelieve they tried to pass off a dirty bed on us. Lighting in the room is very poor.Disappointed!
Right in town, price was good. Bed was extremely uncomfortable despite being a memory foam mattress. I think the mattress must have been older.
Location! Clean, no frills. Small rooms.
This hotel has a personality of its own, it has has a quaint attitude and coutry charm! The owner is an amazing host!! No
Weird bathroom situation....no door, just a wall separating the bed area
Very nice staff and great location to do wine tour as well as only a 30min drive to Ithica, Ny Could hear voices and people in early morning which woke us.
Location Room was just ok. A/c didn't fit window so large gaps in window. Carpet not vacuumed well. Towels thin and rough. Holes in blanket. No complimentary coffee in the am. No amenities whatsoever. The only good thing was the proximity to the Glen. Old, dated
Location Room was dirty, service is non existant.Problem with room smoke detrector (biping) reported to the hotel mgt with no effect.Room (s) was never vacuumed, the furnishing, including bedding are long past their prime (if they ever had one). Rating is -3
lousy bed - walls paper thin - doors poor - no bath woken up at 8 am... walls paper thin.. no bath.. bed too small.. room very small.. room overpriced!!!
Fast reception. Room was clean neat and comfortable I didn't like that I stayed only one night
No free Wifi unless you're a Hilton Honors member.
Beds were very comfortable. Dinner food was reasonably priced and the restaurant had a good variety. Restaurant hours were very limited. Breakfast food was passable and restaurant service, in general, seemed disorganized. It was a busy weekend at the hotel and, at times, there was no one at the front desk! There should have been two people at the front desk on such a busy weekend.
The exercise room was clean. The staff was courteous. The room was clean and comfy. The breakfast buffet was too pricey for family at $10.95 per person. We did not eat at the hotel because of it.
I enjoyed the breakfast as well as the attentive staff!
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The housekeeping staff was hardly accommodating for our comfort. For example: they knocked on the door and woke us up on the morning we were supposed to check out (the Do Not Disturb' sign was still hangingon the door hand, to find out if we already did.
It was clean and cheerful. The bed was amazing - I slept perfectly the entire night. Nothing - it was a great experience
The staff ! Jessica and Jessica, both of them, at the front desk were awesome. So much help in getting me moved when my a/c failed. Jessica #1 got me fans for until I could be moved, and they were a huge help. Just that the a/c in my first room wasn't working. Otherwise an excellent choice and value.
out of the 3 days there was a spider on the bed 1st day and centipede second day in the room. I brought it to their notice and 3rd day it was fine :)
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We have stayed in several other motels nearby to the Elmira/Corning Fairfield Inn but this is the one we will return to! It was above and beyond our expectations in every way. We'll definitely be back! Thanks! Everything was positive.
This is a very friendly hotel. The staff are very nice, the service is good. The bed is comfortable, the microwave and fridge is a big plus. We enjoy the free breakfast. We will certainly return in the future.
RE STAFF: The young woman overseeing breakfast was a delight. Shy but courteous, gracious and ever so welcoming. Convenient to restaurants etc. SURROUNDINGS: Practically in a Walmart parking lot. Not elegant but fine.
Friendly owners that seem to care. Water pressure in shower was very low.
Roomy beds were big n room was clean Too far out of town
staff and location on Seneca Lake No food or breakfast. Had to go out and find meals even in bad weather. Really only a nice place to sleep and not hang out.