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Cheap price Out dated tv in first room I stayed. Second room didn't have a phone.
Called the hotel and told them my flight was coming in late. No one ever logged it so the King room i requested got turned into 2 queens and he was acting like he was doing a favor by not charging me extra. That's crazy. Won't stay there again.
Stained carpet, stained chair upholstery, broken bed, bathroom NOT CLEAN, bedside lamps not working.
Nothing Room was disgusting. Clearly not cleaned. Wet dirty washcloth on floor of tub, urine on toilet seat, toilet usually would not flush, makeup powder on/in sink, bag tied over smoke detector, A/C did not work, skunky smell in room, rude & unhelpful manager.
Room too dark, ice bucket dirty, shower curtain falling off. Everything else was OK.
Was for the right price The room needed some up keep ceiling was falling in and need to be redone bathroom.
The price The room seemed dirty and smelled like smoke when I first got there. Also on the 2nd night after my day I arrived to the room and my card for the door did not work. I went to lobby to fix cars and nobody was there for about 15-20 minutes.
Price was high for what you got. Free breakfast was just toast. Floor was dirty behind bed.
convenient location; fair accomodations for price Requested multiple times to have maintenace check on room toilet through would not flush properly. No one ever came.
There were cob webs behind the door that look like a small animals was stuck to the wall, the TV didn't work, there were two flat pillows on a king size bed, it was a horrible experience!!
Nothing The room was infested with bed bugs, which I did not realize until after I checked out. I have over 100 bites all over my upper body. This hotel was not clean. The staff gave away my room number to a friend without consulting me.
The room was well appointed and clean. TV, Microwave and Refrigerator as well as an ironing board and iron. Hair dryer too! A great value. The staff was extremely helpful and very nice.
Stay, Beakfast. Nice locality accessible to all amenities. I did not receive house keeping service for 2 days consecutively. No proper acknowledgement when I reported it.
Hotel was convenient to my final destination. Room had a musty smell. Had to leave window open and exhaust fan on.
Location with nice size room. Could not make wifi work for several days
I am also a hotel manager in Illinois. Staff did not have their name tags at check in. I felt that they were not very welcoming and super bothered from my pretense. They did not smile and very cold. Not professional either. I think the bad was very horrible. I could not sleep as it was very rough. I would not stay there anymore.
The furniture and renovations inside the rooms showed a modern, tasteful set up in an older motel, in an excellent location near 75 and walking distance to downtown restaurants and local businesses. Still some improvement needed on basics - like cleaning the room daily! I stayed 5 days and they only made up the room once. I had to raid the supply cart for extra toilet paper. There were no basics like tissues or a trash can for the bathroom (useful for non-flushables!) the coffee maker was not located near an outlet so I had to plug it in on the floor across the room to use it. No channel guide for TV. Really basic stuff. Heat controls didn't work - room got too hot or too cold.
Staff was very much attentive to what ever issue Mattress needed to be replaced sag to much Comforter was spotted all over too noticeable
The location There was a whole in the wall, the tub was filthy, and the linnens had stains all over them. Oh and reeked of smoked!
There's nothing positive to say about this business Extremely dirty room. Holes in wall was patched, but never painted. Something spilled on wall and not cleaned up. Furnishings very outdated. Bed and bedding absolutely nasty. no complimentary toiletries, or continental breakfast.